The Pearls of Umhlanga, or Oceans Apts

Hotels
6.7 (843 reviews)
6 Lagoon drive Umhlanga , Durban , za

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Safe area
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
4.35
Multiple mentions of dirty and dingy conditions, with specific complaints about poor linen and towels.
Service
8.31
Standard service standard for a hotel of this rating, although some concerns about responsiveness.
Location
9.35
Consistently praised for its perfect location and walking distance to amenities.
Room Quality
5.31
Many issues reported regarding room conditions, including broken features and mismatched expectations.
Amenities
6.34
Some amenities need upgrading; overall impression is of a lack of quality.
Value for Money
5.3
Guests felt misled and believed they overpaid for the quality received.
Food and Beverage
7.35
No specific feedback provided, assumed standard quality.
Overall Experience
7.32
Mixed feelings about the stay, impacted heavily by location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:07

Property Description

Sustainable Beachfront Luxury:
Pearls of Umhlanga Apts, a beachfront aparthotel in Durban, offers sustainable accommodation with breathtaking sea views. Enjoy private parking on site and unwind by the pool bar overlooking the ocean.

Modern Amenities:
Indulge in units with cable flat-screen TVs, fully equipped kitchenettes, and stylish bathrooms with walk-in showers and complimentary toiletries. The property boasts a child-friendly buffet restaurant for your dining pleasure.

Family-Friendly Fun:
Families are catered for with a children's playground and bicycle rental service. Explore nearby attractions like Umhlanga Main Beach and Bronze Beach. Book your stay at Pearls of Umhlanga Apts for an unforgettable beach getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Location

Guest Reviews

6.7
Based on 843 reviews
Cleanliness: 4.35
Service: 8.31
Location: 9.35
Room Quality: 5.31
Amenities: 6.34
Value for Money: 5.3
Food and Beverage: 7.35
Overall Experience: 7.32
F
Faheem • solo_traveller • za
10
2026-07-24 • via Nuitee
B
Bronwyn • solo_traveller • za
8
Pros:

The views and convenience of the apartment were a real win.

Cons:

The club across the road is very noisy till 4h30am so you dont get much sleep on Friday and Sat nights

2026-07-23 • via Nuitee
B
Bonelwa • couple • za
1
2026-07-21 • via Nuitee
A
Ahmed • solo_traveller • za
9
2026-07-17 • via Nuitee
K
Kelebogile • couple • za
8
2026-07-17 • via Nuitee
S
Sipho • solo_traveller • za
10
2026-07-13 • via Nuitee
D
Daanyaal • solo_traveller • za
10
Absolutely amazing
Pros:

Fabulous host!

2026-07-12 • via Nuitee
N
Nkateko • extended_group • za
10
2026-07-07 • via Nuitee
M
Millicent • solo_traveller • za
10
Pros:

Clean rooms, friendly staff

Cons:

Please fix your lifts. It was a mission getting to the room

2026-07-07 • via Nuitee
M
Michael • couple • za
1
run down, not maintained, noisy, old, mold on the ceilings, pleather couches had holes, lights were
Cons:

run down, not maintained, noisy, old, mold on the ceilings, pleather couches had holes, lights were flickering, doors were rattling, really bad experience, wouldn't recommend it. when I complained they just said I must find a replacement and cannot cancel, this was unacceptable.

2026-07-06 • via Nuitee
R
Richard • family_with_children • gb
5
Might be OK for business travel.
Pros:

Didn't have breakfast.

Cons:

Farah tried her best , but the property was advertised as available for early check-in , which was the main reason for us choosing it. No early check-in was available, which was very frustrating. The whole biometrics check-in and use is a faff and very time consuming. I would have rather have stayed at one of the local hotels and bypassed all that.

2026-07-02 • via Nuitee
B
Bhaga • couple • za
8
Pros:

Central location,close to beach and mall.

Cons:

No breakfast offered at premises

2026-06-29 • via Nuitee
S
Shaheen • couple • za
9
2026-06-24 • via Nuitee
S
Sydney • solo_traveller • za
10
Best stay in a long time.
Pros:

Location.
The assistant Cynthia was the best!

Cons:

The door can do with a magnetic hold. It bangs furiously when not hand held. Not a big deal just a suggestion to save the owner a huge repair cost later.

2026-06-21 • via Nuitee
S
Samuel • solo_traveller • gb
10
Loved the place
Pros:

I had a great stay, great host

Cons:

nothing

2026-06-20 • via Nuitee
A
Alu • solo_traveller • za
1
Prisoner apartment over priced than the capital hotel
Pros:

The building its nice , the service of the apartment it not good

Cons:

No access card to go in and out , felt like prisoners, always have to call the owner to call the security to come open for me , so they made it very uncomfortable to stay their , administration was not helpful, over priced more than the hotel false advertising, no front view of the building, or see view i must say , it was advertising as discounted price then all additional where added to over priced the stay , I wanted my refund from that place. Unfortunately they received my money already, I was very disappointed at the service 😞

2026-06-17 • via Nuitee
D
Daryl • family_with_children • za
10
Great
Pros:

Nice apartment, very neat and clean. Great location,

2026-06-13 • via Nuitee
N
Nokuthula Philda • extended_group • za
9
2026-06-10 • via Nuitee
C
Charmaine • extended_group • za
8
Awesome
Pros:

Location was excellent, walking distance to the eating places and oceans mall, The view from the unit was phenomenal, just a pity the weather was overcast, we didn't get to see the sunrise however we got to see a wedding taking place in the gardens below.

2026-06-08 • via Nuitee
A
A • couple • za
10
It was an amazing and pleasant stay.would have loved to stay longer.
Pros:

I loved the comfort of the apartment and the best was the sunrise views.
It's a N amazing space to stay N have quality time with Ur loved one.

Cons:

The only downfall was that my husband's facial recognition did not register when we did biometrics.
So make sure to double check that it works properly when U check in.

2026-06-08 • via Nuitee