Dragonfly Hotel - The Art Hotel

Hotels
8.1 (365 reviews)
New Chakala Link Road, At Dr.Charat Singh Colony Signal, Near Solitaire Corporate Park , Mumbai , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent food quality
Great location
Cons:
Dusty rooms
Indifferent reception staff
Renovation works causing inconvenience

Categories

Cleanliness
7.54
Several mentions of cleanliness; however, there were issues with dust and dampness in the room.
Service
8.51
Overall good service, though some staff showed indifference, particularly at reception.
Location
9.05
The hotel has a convenient location near the airport and major city attractions.
Room Quality
8
Rooms were generally well-appointed and comfortable, but there were specific issues noted like exposed wires.
Amenities
8.03
Amenities were appreciated, such as the unique room design and in-room services.
Value for Money
6.99
Some guests felt the price did not align with the overall experience, citing poor value.
Food and Beverage
8.54
Food quality was highlighted positively, with enjoyable meals mentioned.
Overall Experience
8.11
Mixed experiences overall, indicating satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:29

Property Description

Modern Design Rooms and Fine Dining
Dragonfly Hotel Mumbai, located in the bustling business hub of Andheri, offers contemporary designed rooms and a fine dining experience at Cocoon Restaurant. Enjoy 24-hour in-room dining and complimentary breakfast during your stay.

Convenient Amenities
Experience convenience with complimentary airport shuttle service, free WiFi throughout the hotel, and air-conditioned rooms featuring flat-screen TVs, en suite bathrooms, and free toiletries. The 24-hour front desk, tour desk, and luggage storage ensure a hassle-free stay.

Terrace Garden Lounge and Travel Assistance
Relax at the Terrace Garden Lounge with stunning skyline views and a variety of beverages. Let the hotel's tour desk assist you with travel arrangements while enjoying the proximity to Mumbai's airports and key railway stations.

Book your stay at Dragonfly Hotel Mumbai for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 365 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.54
Overall Experience: 8.11
K
Kai • family_with_children • gb
7
2026-09-15 • via Nuitee
V
Vivek • solo_traveller • in
3
2026-09-15 • via Nuitee
A
Alimuzzaman • solo_traveller • bd
8
2026-09-14 • via Nuitee
K
Klaas • couple • nl
8
Pros:

Friendly staff

Cons:

Nothing

2026-09-13 • via Nuitee
A
Anurag • solo_traveller • in
4
Could be much better
2026-09-12 • via Nuitee
V
Vijayabaskaran • couple • kw
5
Disappointed
Pros:

Food was good.

Cons:

Extremely disappointing experience. This hotel is nowhere close to what I expected from a four-star property.

The entrance looks more like a cheap lodge than a four-star hotel. From the moment I arrived, I felt that the hotel did not match the standard shown in its Booking.com pictures at all. The pictures look impressive online, but the reality is completely different.

The reception staff were rude, unfriendly, and showed absolutely no sense of hospitality. For the amount of money charged, there is simply no value for money.

This hotel is a classic case of “great pictures online, completely different reality.” The presentation on Booking.com creates expectations that the actual property simply does not meet.

I genuinely regret choosing this hotel. Not worth the money, not worth the expectations, and definitely not what I would consider a four-star hotel. I would strongly recommend checking recent guest reviews carefully before booking.

2026-09-12 • via Nuitee
A
Aslam • extended_group • mu
7
Convenient fir very short term stay only
Pros:

The breakfast

Cons:

Very small lift and not so helpful front desk staff

2026-09-08 • via Nuitee
A
Amit kumar • solo_traveller • in
5
Pros:

Good location

Cons:

Standard 3 star hotel. Okay for 2-3k max, dont overpay

2026-09-08 • via Nuitee
M
Muhammad Aqiil • solo_traveller • us
5
2026-09-07 • via Nuitee
S
Shaikh • couple • in
9
The stay was comfortable. The staff is very cooperative. Cheerful. Always ready to help with a smile. The rooms are supe
Pros:

The staff is very polite & helpful

2026-09-07 • via Nuitee
E
Eugene • couple • us
10
Relaxing and comfortable stay, good location
Pros:

Everything about this hotel. Friendly staff, nice and comfortable room, quality food , excellent shuttle service

Cons:

Nothing. No complaints

2026-09-01 • via Nuitee
S
Shubham • solo_traveller • in
7
2026-08-31 • via Nuitee
D
Dawn • solo_traveller • ae
8
2026-08-28 • via Nuitee
V
Vijay • solo_traveller • de
8
Pros:

Staff was helpful and cooperative. Good hospitality. Food in their restaurant was excellent

Cons:

Unfortunately we had some issues with water pressure for shower and lack of hot water.. however, it could be a problem that day. Hotel staff was quick to arrange an alternative for this.

2026-08-24 • via Nuitee
M
Muffaddal • solo_traveller • in
1
2026-08-21 • via Nuitee
D
Divahar • couple • lk
8
Pros:

The location and the interior is very nice, even though it’s a compact property.

Cons:

Very kind staff and very responsible.

2026-08-20 • via Nuitee
N
Noriko • extended_group • jp
10
センスの良いアートホテル
Pros:

The Art Hotel というだけあって、入り口から各フロアの隅々まで、インドっぽさを感じさせるセンスの良い置物や絵画が配置され、非常に楽しめました。部屋もおしゃれなランプがベッドサイドにあったり、窓からの広々した眺めも良好。こじんまりした雰囲気ながらも、スタッフ皆がフレンドリーでとても快適な滞在ができました。朝食もインド料理各種や洋風のものまでバラエティに富んでおり、非常においしかったです。メトロChakala駅まで徒歩3分くらい。便利な立地で、帰りは無料で空港までスムーズに送り届けてもらいました。機会があれば、ぜひまた滞在したいです。

Cons:

特になし

2026-08-19 • via Nuitee
S
Sonawale • solo_traveller • nz
10
2026-08-14 • via Nuitee
B
Bokare • couple • us
5
2026-08-14 • via Nuitee
B
Binu • solo_traveller • in
6
Cons:

Appp shown it as 4 star hotel.its 3 or less only.if AC switched off or kept 23 or above,the whole floor get wet due to swetting.( Poor HVAC design or no fresh air supply issue)

2026-08-12 • via Nuitee