Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotels
•
Holiday Inn Express
7.7 (174 reviews)
25640 Mission Boulevard , Hayward , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Long check-in wait times
Limited breakfast options
Issues with elevator access
No hot water reported

Categories

Cleanliness
7.08
The hotel is clean, but some guests experienced tight elevator areas which suggest a need for improvement.
Service
8.35
Overall service was positive, though there were negative experiences related to check-in delays and specific instances concerning guest treatment.
Location
8.39
The hotel is conveniently located near restaurants and attractions.
Room Quality
8.34
Rooms were generally reported as nice and comfortable.
Amenities
7.37
Some amenities were not adequately stocked, like breakfast supplies; however, the facilities were generally up to standard.
Value for Money
7.33
Guests felt the value was good considering the price, despite a few shortcomings.
Food and Beverage
6.38
Breakfast choices were limited and supplies ran out; this negatively impacted guest satisfaction.
Overall Experience
8.35
Guests had a generally favorable overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:23

Property Description

Convenient Location
Ideally located near popular attractions such as Henry J Kaiser Convention Center and Lake Merritt.

Comfortable Rooms
Air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom.

Relaxing Amenities
Enjoy access to an indoor pool, fitness centre, and hot tub during your stay.

To book your stay at Holiday Inn Express & Suites Hayward - Castro Valley for a convenient and comfortable experience, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 174 reviews
Cleanliness: 7.08
Service: 8.35
Location: 8.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 8.35
J
Jovana • extended_group • us
10
2026-07-22 • via Nuitee
B
Belinda • couple • us
10
Very nice hotel. Would gladly stay again.
Pros:

Every staff member from housekeeping to the breakfast staff to the desk staff were friendly and always helpful

2026-07-17 • via Nuitee
S
Shelly • solo_traveller • us
10
Pros:

Extremely friendly staff, the pool and gym

2026-07-17 • via Nuitee
R
R • solo_traveller • us
10
2026-07-03 • via Nuitee
C
Chong • family_with_children • us
9
2026-07-02 • via Nuitee
L
Lina • solo_traveller • us
8
Pros:

Pretty clean and comfortable bed and the breakfast bar has a good variety

Cons:

The windows are not sound proof! I turn on the fan to block the noise from outside on the street. It was 9:30am when a female housekeeper knocked the door only once, by the time I was half way to answer, she opened the door. Her excuse was, that the "not ready" sign was not posted on the door handle. I felt very uncomfortable because regardless of the sign not being in place, there was still 1hr 30mnts to check out. 😕

2026-06-30 • via Nuitee
E
Eric • family_with_children • us
10
2026-06-28 • via Nuitee
E
Elaine • solo_traveller • us
10
2026-06-26 • via Nuitee
D
Danessa • couple • us
10
2026-06-24 • via Nuitee
R
Raul g • couple • us
10
2026-06-23 • via Nuitee
M
Mikayla • family_with_children • us
10
2026-06-18 • via Nuitee
M
Mayra • solo_traveller • us
5
Pros:

Beds were comfortable

Cons:

Didn't get my room at check in time. Made me late to my event. I needed to ger ready and my room was not ready.

2026-06-18 • via Nuitee
A
Arthur • solo_traveller • us
8
2026-06-08 • via Nuitee
Y
Y.v. • solo_traveller • us
8
Pros:

Indoor pool

Cons:

Not enough towels .

2026-06-02 • via Nuitee
A
Acsadent • solo_traveller • pe
8
Pros:

Sii

2026-05-28 • via Nuitee
H
Hardip • couple • gb
10
2026-05-18 • via Nuitee
M
Maria Cecilia • family_with_children • us
10
It was a very nice day. I enjoyed the friendly staff, the clean hotel, the easy access to the main r
Pros:

The breakfast was great. The location was great.

2026-05-18 • via Nuitee
B
Brandi • couple • us
1
Hotels clean though
Pros:

Pool was freezing it’s not heated

Cons:

Someone walked in on me while I was naked I had just checked in and was about to get into the shower

2026-05-11 • via Nuitee
S
Shakera • couple • us
8
2026-05-10 • via Nuitee
A
Ana • couple • us
10
2026-05-09 • via Nuitee