Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotels
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Holiday Inn Express
7.7 (161 reviews)
25640 Mission Boulevard , Hayward , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Long check-in wait times
Limited breakfast options
Issues with elevator access
No hot water reported

Categories

Cleanliness
7.08
The hotel is clean, but some guests experienced tight elevator areas which suggest a need for improvement.
Service
8.35
Overall service was positive, though there were negative experiences related to check-in delays and specific instances concerning guest treatment.
Location
8.39
The hotel is conveniently located near restaurants and attractions.
Room Quality
8.34
Rooms were generally reported as nice and comfortable.
Amenities
7.37
Some amenities were not adequately stocked, like breakfast supplies; however, the facilities were generally up to standard.
Value for Money
7.33
Guests felt the value was good considering the price, despite a few shortcomings.
Food and Beverage
6.38
Breakfast choices were limited and supplies ran out; this negatively impacted guest satisfaction.
Overall Experience
8.35
Guests had a generally favorable overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:23

Property Description

Convenient Location
Ideally located near popular attractions such as Henry J Kaiser Convention Center and Lake Merritt.

Comfortable Rooms
Air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom.

Relaxing Amenities
Enjoy access to an indoor pool, fitness centre, and hot tub during your stay.

To book your stay at Holiday Inn Express & Suites Hayward - Castro Valley for a convenient and comfortable experience, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 161 reviews
Cleanliness: 7.08
Service: 8.35
Location: 8.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 8.35
A
Acsadent • solo_traveller • pe
8
Pros:

Sii

2026-05-28 • via Nuitee
H
Hardip • couple • gb
10
2026-05-18 • via Nuitee
M
Maria Cecilia • family_with_children • us
10
It was a very nice day. I enjoyed the friendly staff, the clean hotel, the easy access to the main r
Pros:

The breakfast was great. The location was great.

2026-05-18 • via Nuitee
B
Brandi • couple • us
1
Hotels clean though
Pros:

Pool was freezing it’s not heated

Cons:

Someone walked in on me while I was naked I had just checked in and was about to get into the shower

2026-05-11 • via Nuitee
S
Shakera • couple • us
8
2026-05-10 • via Nuitee
A
Ana • couple • us
10
2026-05-09 • via Nuitee
A
Abraham • couple • us
10
Extremely clean , we can rest so good
Pros:

Very easy to find , they have breakfast

2026-04-27 • via Nuitee
S
Stormy • solo_traveller • us
1
2026-04-25 • via Nuitee
V
Velasco • family_with_children • us
10
2026-04-25 • via Nuitee
C
Castillo • solo_traveller • us
10
Un 💯 recomendado
Pros:

Todo la seguridad y limpieza

2026-04-23 • via Nuitee
K
kim • solo_traveller • us
9
My visit to Hayward
Pros:

Clean

Cons:

No streaming tv

2026-04-21 • via Nuitee
A
Anna Melissa • couple • ph
10
2026-04-16 • via Nuitee
V
Vivian • family_with_children • us
9
Nice place. Very comfortable.
Pros:

Cleanliness. Bedding comfortable.

Cons:

Breakfast needs help. Eggs too watery. Mix up the breakfast meats day to day for ppl who stay multiple days. Items run out before end of breakfast. More healthy alternatives. Yogurt great but limited quantity.

2026-04-15 • via Nuitee
P
Paolo • family_with_children • us
3
2026-04-04 • via Nuitee
M
Mong • family_with_children • us
9
2026-04-03 • via Nuitee
S
Sonia • family_with_children • us
10
Overall great
Pros:

Rooms & Location

Cons:

Breakfast. Not very hot. No cheese available for the eggs

2026-03-30 • via Nuitee
J
Jeannie • family_with_children • us
2
Not great, staff friendly,
Pros:

breakfast was far better than I expected

Cons:

I reserved for a double queen and they gave us a king with pull out couch, and the couch had no bedding and we had to ask for it. toilet paper holder was falling off the wall and wouldn't hold the toilet paper on

2026-03-30 • via Nuitee
N
nicole • couple • us
10
2026-03-28 • via Nuitee
R
Renee • couple • us
2
2026-03-27 • via Nuitee
R
R • family_with_children • us
10
Pros:

Everything seemed to be fine.

Cons:

I liked it was great

2026-03-21 • via Nuitee