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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Valet parking
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Private parking
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Designated smoking area
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
Experience the breathtaking ocean or city views from the luxurious rooms at Kempinski Hotel Shenzhen. Each room is equipped with a 50-inch flat-screen TV, coffee, tea, and welcome fruit, ensuring a comfortable stay.
Relaxation and Indulgence
Unwind and pamper yourself with a rejuvenating massage or a soothing sauna session at the hotel's spa facilities. Take advantage of the luggage storage service to make your stay even more convenient.
Culinary Delights and Entertainment
Indulge in a variety of dining options at Kempinski Hotel Shenzhen. From international cuisine at Seasons Restaurant to authentic Chinese dishes at Hai Tao Restaurant, there is something to satisfy every palate. End your day with cocktails and live music at The Lounge, or opt for 24-hour room service for a cozy night in.
Book your stay at Kempinski Hotel Shenzhen for a luxurious and unforgettable experience.
Please note that children from 0-1 years old can enjoy free breakfast.
Please be noted that when guests book the 2 minimal or 3 minimal night promotion rate, and if the stay period needs be shortened, the room night price will be count as standard rate.
In order to provide an even better stay experience, from today until February 29, 2024, guests can enjoy 24-hour stay privilege:
Check in from 06:00 to 14:00 can enjoy free late check out until 14:00 upon departure which can enjoy more than 24 hours of stay.
Check in from 14:00 until 21:00 can enjoy free late check out service at same time of arrival day at departure day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 2 years old and over stay for CNY 230 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very neat and clean ambiance, nice fragrance all over the hotel, staffs are very well behaved and helpful.
Location is a plus
Too old, and the carpet has stains
The location is fantastic. I loved that it was walking distance from two malls. Also, despite the age of the hotel and dated decor, the room was well maintained, very clean and beds comfortable. The housekeeper did a great job, and was friendly and prompt with his service. The front desk staff were helpful as well.
Some of the hotel staff could have been friendlier but this is not a major complaint because they did their jobs well.
Good breakfast, helpful staff, large rooms!
The hotel is too old. The toilet’s tiles some are pop up and its hurt my feet, and the carpet got stained, looks dirty!
The location is convenient。
Everything
Anything
البهو
الموقع
Superbe hotel à Shanghai, décoration soignée, chambre spacieuse et lits confortables, quartier avec de nombreux restaurants
La posizione e' eccellente e' uno dei punti di forza dell'hotel strategica ideale per visitare la zona e muoversi con facilita' e' una camminata piacevole di venti minuti per raggiungere la baia e il museo
La qualita' della colazione era discreta in quanto ho notato una mancanza di varieta' di prodotti
,quelli proposti erano sempre gli stessi senza rotazione nei giorni
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