Holiday Inn Express Savannah - Gateway by IHG

Hotels
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Holiday Inn Express
19 Gateway Blvd W , Savannah , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (named manager assistance)
Good breakfast (warm cinnamon buns)
24/7 coffee with fresh beans
New and generally very clean property
Comfortable beds
Convenient location near interstate/highway
Free/ample parking and business center
Quiet rooms (reported by some guests)
Cons:
Mold spots and shower cleanliness issues
Shower water leakage creating slip hazard
No ice machine on some floors; pool not open yet
Inconsistent pillows and noisy/too-cold AC
Price increases / concerns about value
Difficult to find at night; safety concerns in parking area
Occasional missing in-room coffee maker
Some rooms described as sparse

Categories

Cleanliness
1
Many guests describe the hotel as new and generally clean, but several reported mold spots in showers, water entering the bathroom floor (slip hazard), and inconsistent room cleaning.
Service
1
Multiple mentions of courteous, friendly and helpful staff (named desk manager Keywand Battisle, attentive front desk), assistance with late check-in and business center — overall very positive service sentiment.
Location
1
Frequently described as close to the interstate/highway and easy to get to, though some guests found it hard to locate at night and noted safety/parking-area concerns near nearby businesses.
Room Quality
1
Beds often praised as comfortable, but issues noted with inconsistent pillows (too firm/soft), sparse rooms, noisy/overly cold AC, occasional lack of in-room coffee maker, and shower leakage — mixed-to-negative overall.
Amenities
1
Breakfast, 24-hour coffee/tea and a useful business center were appreciated; however, missing ice machines on some floors and a pool not yet open were called out as negatives.
Value for Money
1
Several guests complained about price increases and the cost relative to issues experienced (cleanliness/amenities), producing a negative value perception despite some affordable-rate comments.
Food and Beverage
1
Breakfast received consistently positive comments (notably warm fresh cinnamon buns) and the on-site coffee (fresh beans, available 24/7) was repeatedly praised.
Overall Experience
1
Overall stays were often described as comfortable and relaxing with standout staff and food, but recurring cleanliness issues and value concerns produced a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 12:05

Property Description

Convenient Location
Explore nearby shopping centers and golf courses without hassle, perfect for leisure or business travelers.
Modern Amenities
Enjoy complimentary breakfast, free Wi-Fi, and comfortable rooms designed for relaxation.
Easy Airport Access
Stay stress-free with a short drive to Savannah/Hilton Head International Airport.

Book your stay at Holiday Inn Express Savannah - Gateway for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sandra • couple • us
8
Stayed overnight on our way to North Carolina outer banks
Pros:

Quiet area

2026-09-19 • via Nuitee
S
Steven • couple • us
10
Perfect in-between for our night out at our halfway point between home and Florida
Pros:

Very modern and enjoyable to stay at also very affordable me and my wife loved it

Cons:

NA

2026-09-18 • via Nuitee
C
Claudia • extended_group • cl
8
Modern facilities but more expensive.
Pros:

Everything in the room and throughout the hotel looked new and modern. The room was comfortable, clean, and in very good condition. The hotel also had laundry facilities, which were very useful during our stay. The washing machines and dryers were easy to use and surprisingly inexpensive. This was a great extra service, especially for guests staying for several days.

Cons:

Although the breakfast buffet offered a reasonably extensive selection, the quality of the food left a great deal to be desired. Moreover, the entire buffet was cleared away promptly at 9:30 a.m., which seemed unnecessarily early if you are on vacations.

2026-09-17 • via Nuitee
M
Marsha • couple • us
7
Good for the most part but needed accessible room.
Pros:

Excellent breakfast. Comfortable bed. Places to put luggage off the floor. Refrigerator and microwave. Mostly clean. Plenty of outlets for charging phones. Several TV stations and shows to choose from.

Cons:

I needed and had booked an accessible room and they had been overbooked. The bathroom didn’t have rails by the toilet or a place to sit on in the shower. The floor of the shower was slippery and I was afraid of falling. Needed better cleaning around shower door. Room had a damp smell.

2026-09-15 • via Nuitee
T
Tabitha • family_with_children • us
8
2026-09-14 • via Nuitee
P
Paul • couple • us
10
Enjoyed are stay and would recommend it to anyone who is in the area.
Pros:

Vraj at the front desk did an excellent job. He found us a room that was perfect

Cons:

The worker taking care of breakfast was struggling to keep products and food full

2026-09-14 • via Nuitee
A
Alysia • couple • us
6
Pros:

It was nice

Cons:

The room smelled bad and the counters in the room weren’t clean

2026-09-13 • via Nuitee
B
Bridget Graham • solo_traveller • us
9
Pros:

Great hotel for one night. Room was quiet. Staff was pleasant. Fast check in and out. Parking was good. Easy on and off to highway. Would definitely stay again.

Cons:

No coffee maker in the room but, not a deal breaker.

2026-09-13 • via Nuitee
J
Jackie • extended_group • us
8
Nice hotel for a quick stop.
Pros:

It was right off I95 which we were heading to Florida so it made it a great location for us.

Cons:

We ask for more towels and the front desk checked everywhere couldn’t find any said he would bring them up and never did. It was 4 people but we only had 3 towels. That didn’t work! Had to use my beach towel.

2026-09-13 • via Nuitee
J
Joann • couple • us
10
I loved it I will come back
Pros:

Everything was nice

Cons:

Parking

2026-09-12 • via Nuitee
T
Thomas • couple • us
10
Wife and I had been traveling for 9 hrs was a great place to rest for the night
Pros:

Clean, quiet, comfortable beds

2026-09-10 • via Nuitee
R
Rebecca • solo_traveller • us
2
Started good, went downhill
Pros:

The only employee that was pleasant and helpful was Ryan who was there the first night we checked in

Cons:

All other employees, not helpful, couldn't get housekeeping to get our garbage or give towels and toilet paper I had to clean up everything and throw away myself and get towels and toilet paper. Garbage cans outside were overflowing most of the days, all day

2026-09-08 • via Nuitee
!
! • family_with_children • us
8
2026-09-08 • via Nuitee
S
Susan • couple • us
10
It was a wonderful experience.
Pros:

It was very clean and had no weird smells like a lot of hotels do. The breakfast was really good the employees did a fantastic job of keeping everything clean and stocked. The location was convenient to everything we wanted to go do.

2026-09-07 • via Nuitee
P
Palanisamy • family_with_children • us
9
Pros:

Good neat and clean

2026-09-06 • via Nuitee
M
Melva • solo_traveller • us
7
2026-09-03 • via Nuitee
C
Carla • solo_traveller • us
9
Pros:

Comfortable beds, breakfast was good

2026-09-01 • via Nuitee
A
Anna Elisabeth • family_with_children • de
8
2026-08-31 • via Nuitee
S
Sylvia • couple • us
10
2026-08-21 • via Nuitee
A
Andrew • couple • us
10
Great.
Pros:

The room and facility was very clean.

Cons:

The could of had bacon some times, it was sausages everyday for breakfast,

2026-08-17 • via Nuitee