Holiday Inn Express Savannah - Gateway by IHG

Hotels
•
Holiday Inn Express
19 Gateway Blvd W , Savannah , us

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Children allowed

Review Highlights

Pros:
Friendly, helpful staff (named manager assistance)
Good breakfast (warm cinnamon buns)
24/7 coffee with fresh beans
New and generally very clean property
Comfortable beds
Convenient location near interstate/highway
Free/ample parking and business center
Quiet rooms (reported by some guests)
Cons:
Mold spots and shower cleanliness issues
Shower water leakage creating slip hazard
No ice machine on some floors; pool not open yet
Inconsistent pillows and noisy/too-cold AC
Price increases / concerns about value
Difficult to find at night; safety concerns in parking area
Occasional missing in-room coffee maker
Some rooms described as sparse

Categories

Cleanliness
1
Many guests describe the hotel as new and generally clean, but several reported mold spots in showers, water entering the bathroom floor (slip hazard), and inconsistent room cleaning.
Service
1
Multiple mentions of courteous, friendly and helpful staff (named desk manager Keywand Battisle, attentive front desk), assistance with late check-in and business center — overall very positive service sentiment.
Location
1
Frequently described as close to the interstate/highway and easy to get to, though some guests found it hard to locate at night and noted safety/parking-area concerns near nearby businesses.
Room Quality
1
Beds often praised as comfortable, but issues noted with inconsistent pillows (too firm/soft), sparse rooms, noisy/overly cold AC, occasional lack of in-room coffee maker, and shower leakage — mixed-to-negative overall.
Amenities
1
Breakfast, 24-hour coffee/tea and a useful business center were appreciated; however, missing ice machines on some floors and a pool not yet open were called out as negatives.
Value for Money
1
Several guests complained about price increases and the cost relative to issues experienced (cleanliness/amenities), producing a negative value perception despite some affordable-rate comments.
Food and Beverage
1
Breakfast received consistently positive comments (notably warm fresh cinnamon buns) and the on-site coffee (fresh beans, available 24/7) was repeatedly praised.
Overall Experience
1
Overall stays were often described as comfortable and relaxing with standout staff and food, but recurring cleanliness issues and value concerns produced a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 12:05

Property Description

Convenient Location
Explore nearby shopping centers and golf courses without hassle, perfect for leisure or business travelers.
Modern Amenities
Enjoy complimentary breakfast, free Wi-Fi, and comfortable rooms designed for relaxation.
Easy Airport Access
Stay stress-free with a short drive to Savannah/Hilton Head International Airport.

Book your stay at Holiday Inn Express Savannah - Gateway for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Elena • family_with_children • us
10
2026-05-27 • via Nuitee
M
Mike • couple • us
9
2026-05-26 • via Nuitee
D
Denise • solo_traveller • us
6
Cons:

No morning coffee in the rooms. Coffee pot breakfast area open 24 hrs. Rather have coffee in my room. For $270 for the night, should have coffee in the rooms . Had to wait for everyone to make their own cups of coffee. Breakfast was tepid to cook. Great location, kind helpful staff, quiet, clean. Great restaurant The Shell House just down the road.

2026-05-26 • via Nuitee
B
Barbara • couple • us
10
Adequate, pleasant and relaxing.
Pros:

Location. Staff. Clean. No bugs. Comfortable bed. Breakfast.

Cons:

No problems.

2026-05-26 • via Nuitee
C
Christiana • solo_traveller • us
10
Cheer comp weekend stay
Pros:

Clean, home feel. This property is fairly new.

Cons:

Some amenities weren’t open yet, but everything else was great.

2026-05-19 • via Nuitee
M
Matthew • family_with_children • us
10
2026-05-14 • via Nuitee
F
Fred • solo_traveller • us
8
2026-05-13 • via Nuitee
J
Josey-Durham • couple • us
10
2026-05-11 • via Nuitee
M
Marina • couple • us
10
Confortável
Pros:

Gostei muito, tudo muito limpo e novo.

2026-05-11 • via Nuitee
P
Pam • solo_traveller • us
9
2026-05-10 • via Nuitee
V
Victor • couple • us
7
Short
Pros:

Location and price

Cons:

Make breakfast till 10….. don’t be on a rush to kick people out

2026-05-09 • via Nuitee
E
Ester • solo_traveller • us
9
Pros:

We love the comfort of the beds and the size of the room—nice, clean, and modern.

Cons:

The location lacked proper signage, making it hard to find from the main road. The AC needed adjustment as it was quite noisy. Other than that, it was a good experience.

2026-05-08 • via Nuitee
T
Tony • solo_traveller • us
10
All was good and comfortable
Pros:

All was great

2026-05-07 • via Nuitee
M
Mandy • family_with_children • us
9
If I was in area I would definitely stay here again based on how clean the room was.
Pros:

Very clean, good location

Cons:

Breakfast was mediocre. A lot of processed food.

2026-05-07 • via Nuitee
T
Tracy • solo_traveller • us
10
One of best stays we have had
Pros:

Very clean, very comfortable

Cons:

Could of done without the flashing red light on phone at night but that is pushing it looking for anything to not like

2026-05-07 • via Nuitee
C
Carol • solo_traveller • us
10
2026-05-07 • via Nuitee
J
Johnson • solo_traveller • us
10
Pros:

Great staff, Ryan was very friendly and professional.

Cons:

Motion sensor for the bathroom light. Light is too bright at night.

2026-05-04 • via Nuitee
C
Coyne • solo_traveller • us
8
2026-05-02 • via Nuitee
L
Lindy • solo_traveller • us
9
Pros:

Cleanliness staff location

2026-05-02 • via Nuitee
D
Douglas • solo_traveller • us
10
2026-05-01 • via Nuitee