One-Stop Residence & Hotel

Hotels
7 (818 reviews)
Level 1, Main Lobby, Kompleks Metro Pudu, Jalan Metro Pudu 2, Fraser Business Park , Kuala Lumpur , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Strategic location
Abundant food options
Cons:
Cockroaches
Poor check-in service

Categories

Cleanliness
5.75
Room was clean, but overall cleanliness affected by the presence of cockroaches.
Service
6.25
Service was poor during check-in, but generally standard quality expected at this hotel tier.
Location
8.25
Strategic location close to MRT and shops, which made it very convenient.
Room Quality
6.75
Room was clean and cozy, but felt a bit old and had some issues with soundproofing.
Amenities
6.75
Basic amenities available, but could be improved with better facilities.
Value for Money
7.75
Good value for the price, especially with ample food options and entertainment.
Food and Beverage
7.75
Abundant food options available that cater to various budgets.
Overall Experience
6.75
Overall decent experience, but room for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:59

Property Description

Prime Location in Kuala Lumpur's Golden Triangle
Fully Furnished Service Apartments and Studio Units
State-of-the-Art Facilities Including Fitness Centre, Tennis Court, and Upgraded Swimming Pool

To experience the ultimate in comfort and convenience, book your stay at One-Stop Residence & Hotel today.

Important information:

1) Tourist Tax: Effective 1st January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt.

2) Credit Card Policy: The name on the credit card used for booking must match the name of the guest staying at the property. For third-party bookings, an authorization form, along with a copy of the cardholder's ID and credit card, is required.

3) Car Parking: On-site parking is available, subject to additional charges.
Identification & Requests: Guests must present a valid photo ID and credit card at check-in. Special requests are subject to availability and may incur additional charges.

4) Parties: This property does not accommodate bachelor(ette), hen, stag, or similar parties.

5) Damage Deposit: A refundable cash damage deposit of MYR 100 to MYR 200 (depending on room type) is required upon arrival. The deposit will be reimbursed in full upon check-out, subject to a room inspection.

6) Front Office Hours: The front office operates on a limited schedule. Please contact the property for specific details.

7) Arrival Time: Guests are requested to inform the property of their expected arrival time in advance. Please contact the property directly with the details provided in your confirmation.

8) Quiet Hours: Quiet hours are enforced between 11:00 PM and 8:00 AM.
Age Requirement: Guests under the age of 18 can only check in with a parent or legal guardian.

9) COVID-19 Policy: This property does not accommodate stays for COVID-19 quarantine purposes.

10) Housekeeping: Housekeeping services are available upon request only. For bookings under co-living room arrangements, housekeeping services are not provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 818 reviews
Cleanliness: 5.75
Service: 6.25
Location: 8.25
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 6.75
S
Sia • solo_traveller • my
4
Cons:

Have beg bug and share apartment perment different person in 1 apartment not same with applications mentioned

2026-09-11 • via Nuitee
H
Haleeda • solo_traveller • my
8
Pros:

murah untuk saiz bilik

Cons:

nak cari receptionist susah sebab hotel dalam mall

2026-09-03 • via Nuitee
W
Wei yao • couple • sg
7
Value stay
Pros:

Big space

Cons:

Quite old

2026-09-01 • via Nuitee
M
Mirul13 • solo_traveller • my
8
2026-08-22 • via Nuitee
A
ALI • couple • pk
10
Pros:

Behavior of persons

2026-08-15 • via Nuitee
Y
Yousef • couple • kw
8
جيد جدا شقة واسعة
Pros:

الهدوء

Cons:

الحمام في غرفة النوم يحتاج صيانة حيث انه لا يوجد ماء للمرحاض ، الشطاف لا يعمل

2026-08-12 • via Nuitee
E
Emma • solo_traveller • my
7
2026-08-10 • via Nuitee
A
Abdul Halim • solo_traveller • my
7
Pros:

Ok bilik sederhana

Cons:

Tiada parking

2026-08-08 • via Nuitee
N
Nur Fatin • couple • my
10
2026-08-08 • via Nuitee
S
sya • couple • my
10
2026-08-06 • via Nuitee
R
Reenu • couple • my
8
2026-08-05 • via Nuitee
D
Devi • couple • my
1
2026-08-02 • via Nuitee
E
Effa • solo_traveller • my
5
2026-07-18 • via Nuitee
A
abdul • family_with_children • my
10
2026-07-12 • via Nuitee
L
Lim • solo_traveller • my
7
2026-06-20 • via Nuitee
C
Charles • couple • my
9
2026-06-14 • via Nuitee
A
Anu • solo_traveller • my
9
2026-06-14 • via Nuitee
D
Dannytcc • extended_group • my
4
2026-06-04 • via Nuitee
L
lily • extended_group • my
5
2026-06-04 • via Nuitee
S
Sivanrajan • couple • my
10
2026-05-28 • via Nuitee