Calista Trendy Hotel & Spa

Hotels
9.5 (654 reviews)
18 Ngõ Hội Vũ , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Noise issues
Minor maintenance problems

Categories

Cleanliness
9.33
The hotel was mentioned as very clean in multiple reviews.
Service
9.8
Staff were frequently highlighted as friendly and helpful throughout the reviews.
Location
9.84
Centrally located with easy access to tourist sites as noted in several reviews.
Room Quality
9.29
Spacious rooms and comfortable beds mentioned positively, though some issues were noted about noise.
Amenities
9.32
A good range of amenities was implied but not specifically detailed in the reviews.
Value for Money
9.28
Value for the money was mentioned as good in relation to the quality of stay.
Food and Beverage
9.33
Breakfast was mentioned as excellent with great choices.
Overall Experience
9.8
Reviews express overall satisfaction and highlight the staff as a key positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:11

Property Description

Central Location: Perfectly located in the heart of Hanoi within walking distance to major attractions and transportation hubs.

Comfortable Accommodation: Modern rooms with city views, air conditioning, and flat-screen TVs to ensure a cozy stay.

Convenient Amenities: Enjoy a 24-hour front desk, airport transfers, and complimentary WiFi for a hassle-free experience.

Experience luxury and convenience at Calista Trendy Hotel & Spa - Book now for an unforgettable stay in Hanoi!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 654 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.8
T
Thuy Yen Vi • couple • au
10
Enjoyable journey. Definitely, will book Calista Hotel if coming back to Ha Noi
Pros:

Convenient location with exceptional staffs👍

Cons:

None

2026-10-29 • via Nuitee
A
Anisi • couple • fj
9
Great hotel with Great Staff
Pros:

The Staff. Never had such helpful, accommodating staff in all our travels. They made us feel like family. Cannot speak highly enough. Special mention to Grace who handled any issues we had with extreme professionalism and care.

Cons:

The fridge in our room was not really a fridge, so we had to store in the fridge in reception.

2026-10-29 • via Nuitee
C
Charline • family_with_children • fr
10
Je reviendrais avec plaisir
Pros:

Nous avons passé un super séjour. Peter, Tracy et Grace ont été vraiment super ! Ils se sont super bien occupé de nous 😊 ils ont fait preuve de beaucoup de gentillesse, de bienveillance et d écoute.

2026-10-29 • via Nuitee
M
michael • family_with_children • fr
10
Pros:

Hotel très calme très bien situé avec personnel aux petits soins.
Nous nous sentions comme a la maison dans notre appartement avec 2 chambre.
Le petit déjeuner est également excellent.

2026-10-28 • via Nuitee
S
Sanna • couple • fi
7
2026-10-25 • via Nuitee
W
Williams • family_with_children • fr
10
2026-10-24 • via Nuitee
D
Dawn • family_with_children • au
10
Would Stay Again
Pros:

Great Location
All the Staff were so friendly and very helpful with advice on where to go, how to get there.
Helped us with the Grab Ap.
Very comfortable beds ( hard mattresses which we love)
Very clean. Great shower.
Down a quiet side street.
We had a balcony so was nice looking onto the street.
Only a 5 minute walk to train street and lots of eating places and Puku bar was great for a cold beer and watching sport. ( Beer buckets were great value in the 5-8 pm happy hour.)
We would definitely stay at the Calista next time we are in Hanoi just for the fact the staff were so great.

Cons:

There was nothing not to like

2026-10-22 • via Nuitee
J
Jordan • extended_group • nz
10
2026-10-21 • via Nuitee
J
Jenna • family_with_children • au
9
2026-10-17 • via Nuitee
T
Tessa • family_with_children • au
10
2026-10-13 • via Nuitee
H
HH • solo_traveller • au
8
2026-10-12 • via Nuitee
R
Rixt • family_with_children • ch
8
Pros:

De locatie was top. We hadden de familiekamer met 2 slaapkamers en een woonkamer. Dit was ook ideaal. Zelf een wasmachine.

2026-10-12 • via Nuitee
J
Junko • solo_traveller • jp
10
I just wanna say GREAT❤️❤️❤️
Pros:

People are super nice, polite and friendly❤️ I was able to have a wonderful experience. The room is clean and lovely! The located is great! I wanna come back to this hotel someday😊❤️✨✨

2026-10-11 • via Nuitee
P
Pelle Meijer • solo_traveller • nl
10
2026-10-11 • via Nuitee
W
William • extended_group • ph
10
Looking forward to my next stay there.
Pros:

The people there are the best and the location is hard to beat!

Cons:

-

2026-10-11 • via Nuitee
S
Shaun • family_with_children • au
9
Great location and good value for money.
Pros:

The staff were lovely. Very helpful.

2026-10-11 • via Nuitee
C
Cecil • solo_traveller • au
10
Superb
Pros:

The staff are very helpful and attentive. The English speaking staff is a bonus. Our room was beautiful and clean.

2026-10-08 • via Nuitee
N
Natalia • couple • ru
10
Отличный комфортный отель! Отзывчивый персонал!
Pros:

Замечательный отель! Очень удобно расположен, до основных достопримечательностей пешком. Уютно, в номере все есть. Ночью было тихо, спать комфортно. Приятный балкончик с пальмой. Завтрак хороший. Большой выбор, есть много разных вкусных фруктов. Завтрак в соседнем кафе, идти буквально минуту. Очень любезный и отзывчивый персонал. Мы после выселения до вечера оставляли вещи. Когда вернулись нам предложили душ и полотенца. Что очень кстати перед дальнейшим путешествием. Спасибо отелю! Обязательно вернемся!

2026-10-08 • via Nuitee
I
Inbar • solo_traveller • il
9
Pros:

a lot of space and such a good option in this price point.

Cons:

the room needs a bit of an update.

2026-10-07 • via Nuitee
S
Sandro • solo_traveller • de
10
Top Hotel und Service
Pros:

Das Personal war sehr freundlich und zuvorkommend. Wir konnten das Gepäck sogar bis abends (trotz des Check-outs am Mittag) noch abstellen und sogar nochmal duschen! Die Lage war sehr nah an einigen Sehenswürdigkeiten. Unsere Aussicht war gut.

2026-09-19 • via Nuitee