Omina Hotel & Travel

Hotels
9.5 (1447 reviews)
2B Phố Hàng Gà , Hanoi , VN

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Coffee at breakfast could be better

Categories

Cleanliness
9.39
Rooms were noted as clean and well-kept by several reviewers.
Service
9.86
Staff were consistently described as helpful, friendly, and accommodating.
Location
9.9
The hotel is located in a great spot for walking to attractions.
Room Quality
9.35
Rooms mentioned as spacious, comfortable, and equipped well.
Amenities
9.38
Breakfast choice was praised highly, with a variety of options.
Value for Money
9.34
The hotel received accolades for its great value considering its location and service.
Food and Beverage
8.89
Coffee at breakfast received some negative feedback, but overall breakfast choice was appreciated.
Overall Experience
9.86
Overall sentiment across reviews was very positive, highlighting many aspects of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:33

Property Description

Convenient Location

Situated near Hanoi Old City Gate and Thang Long Water Puppet Theater, Omina Hanoi Hotel & Travel provides easy access to popular attractions.

Modern Amenities

Enjoy air-conditioned rooms with private bathrooms, a concierge service, tour desk, and free WiFi throughout the property.

Delicious Dining Options

Start your day with a delicious breakfast including buffet, à la carte, and Asian options.

To experience comfort and convenience in the heart of Hanoi, book your stay at Omina Hanoi Hotel & Travel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 1447 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.86
K
Kathryn • solo_traveller • au
9
2026-10-23 • via Nuitee
S
Samuele • extended_group • it
10
2026-10-22 • via Nuitee
T
Thomas • solo_traveller • fr
10
Pros:

Super hôtel très bien placé dans le vieux quartier d'Hanoï. Le personnel est super sympa et aux petits soins. Mention spéciale pour Nicole et Viviane qui ont été super gentilles.

2026-10-20 • via Nuitee
K
Kier • couple • ph
10
Superb and totally worth the price.
Pros:

Property - very clean and very close to all locations we want to visit.
Staff - very nice and very accommodating. They stayed the night in the lobby to check if we did arrived after a long day of travel.
Food- excellent. I find it very easy to eat during breakfast ( other than the fact that it’s free). The people helping the kitchen are very accommodating as well. They serve food fresh and hot. Superb.
Room Staff - very nice. They clean our room as we go to our toor everyday. We arrive in the hotel and the room is already tidy and clean. The towels are changed and even the sheets.

This is a good place to stay if you want an affordable hotel with access to almost everything around the area and the staff are very kind and accommodating.

Cons:

The property is close to all famous and tourist spots. Almost everything is accessible.
The staff are friendly , kind and accommodating.

2026-10-20 • via Nuitee
A
Albert • solo_traveller • fr
10
next trip to Hanoi, it’s this or nothing ! 10/10
Pros:

Pour avoir visité beaucoup d’hôtels, celui la a de moins surpassé les précédents. Tout d’abord j’étais accueilli avec un surclassement en suite ainsi qu’une explication détaillé de tous les endroits à voir. Le staff a été juste incroyable, aucun reproche à leur dire ils sont géniaux. Ils aident, et prennent vraiment plaisir à vous aider. 2 détails qui m’ont agréablement surpris :
1 - on m’a proposé de me doucher avant de partir (à 17h donc au-delà du check-out) un énorme plus.
2 - on m’appelait par mon prénom, alors certes c’est un petit hôtel, mais le fait qu’ils se souviennent de vous et prennent le temps de rajouter ce petit détail je trouve que ça donne un endroit très chaleureux.
Point important à signaler : les climatisions fonctionnent très bien et les lits sont super confortables.
Allez y les yeux fermés.

2026-10-19 • via Nuitee
R
Raquel • couple • pt
8
2026-10-18 • via Nuitee
B
Bojan • couple • mk
10
2026-10-18 • via Nuitee
L
lena • solo_traveller • ch
8
Die Unterkunft ist für eine Nacht in Hanoi sehr gut, vor allem wegen der Lage und dem super freundlichen Personal, jedoc
Pros:

Das Personal war super freundlich. Wir hatten einen kleinen Zwischenfall: Das Wasser kam kurze Zeit braun aus der WC-Spülung und dem Wasserhahn. Das Personal ist uns sehr entgegengekommen, hat uns 2 Geschenke gemacht sowie Rabatt für das Flughafentaxi gegeben und uns für den nächsten Aufenthalt Rabatt angeboten. Das, obwohl sie nichts für den Zwischenfall konnten und es auch nicht schlimm war. Das Personal war auch sehr hilfsbereit bei der Organisation der Weiterreise und immer sehr freundlich. Wir haben ein gratis Zimmer-Upgrade erhalten.
Die Lage ist super zentral mitten im Old Quarter in Hanoi gelegen.

Cons:

Die Zimmer und die Ausstattung (z.B. Bett) sind in die Jahre gekommen.

2026-10-18 • via Nuitee
N
Nathan • solo_traveller • nz
10
2026-10-17 • via Nuitee
W
Wensly • solo_traveller • nl
9
Omina Hotel, if you would like to feel the spirit of Hanoi🥳
Pros:

The staf was sublime, awesome, helpful and professional. Wayne, Nikki, Chris, Victor and Vikki did an amazing job during my stay.

The location was ideal for me it’s located in the old quarter and nearby everything.

The room was spacious and clean. I had everything that I needed. The WiFi was also good

Communication during my stay for a advice, questions or a inquiry😎

I like how they are working, helping and guiding each other at Omina Hotel

Vikki did an amazing job advising me regarding tour and must go places.

The breakfast was good. Every day a variety of food and drinks. What I really appreciated from the staff is they prepared a breakfast for me before heading to the airport ❤️❤️. I really enjoyed it. The banana pancakes were delicious 😋

2026-10-16 • via Nuitee
M
Marguez • couple • es
9
Pros:

La hospitalidad, servicio, cercania y localizacion. Su personal, en especial Niki y Vivian fueron muy amables y encantadoras..siempre muy atentas, educadas y simpatica

Cons:

Nada

2026-10-16 • via Nuitee
D
DAISY • extended_group • ph
9
It exceeded my expectations -- both in value and comfort.
Pros:

It wasn't that hard to look for the hotel even when we arrived late at night. The staff were extremely friendly and hospitable, making sure that our stay was comfortable. Communication was easy because they all speak English. Special mention to (i) Wayne who took time explaining how to navigate within the area and the interesting places to see, (ii) Christian who took pride on the salted coffee he prepared for us, and (iii) Vivien who personally handled the setbacks we encountered. Overall, it is a safe, clean, friendly and convenient place to stay while in Hanoi.

Cons:

There was a minor technical glitch on water supply but was resolved immediately.

2026-10-16 • via Nuitee
A
Andre • solo_traveller • nl
10
Pros:

Super vriendelijke mensen. Niets was te gek

Cons:

Niets

2026-10-14 • via Nuitee
G
guilleojro • solo_traveller • es
9
Muy bien
Pros:

El trato del personal fue excelente. La cama era muy cómoda y estaba todo limpio. La ubicación es muy buena.

Cons:

El agua caliente tarda bastante en salir. El desayuno esta bien, pero solo puedes pedir un plato preparado (huevos, tortilla...), y no hay embutido.

2026-10-14 • via Nuitee
G
guilleojro • solo_traveller • es
9
2026-10-14 • via Nuitee
D
Daiana • couple • no
9
Pros:

Very central location. Staff was helpful and welcomed us in a friendly way. Room was nice and clean. We enjoyed our stay.

2026-10-13 • via Nuitee
R
RobertoCF • couple • es
10
Una noche en Hanoi
Pros:

Muy atento el personal, nos gustó mucho el hotel y el desayuno. La habitación muy buena, sin ruidos

2026-10-13 • via Nuitee
N
Noemy • solo_traveller • us
10
Pros:

Clean, nice staff, great location! They upgraded us to a bigger room at not extra cost

2026-10-13 • via Nuitee
A
alejandro • solo_traveller • es
6
Pros:

El staff de la recepción y la ubicación.

Cons:

La cara que nos pusieron cuando bajamos a desayunar próximos a la hora de finalizar. No me importa que se lleven el bufete pero hasta la hora de cierre yo puedo coger y llevarlo a la mesa. Desayuno justito.

2026-10-12 • via Nuitee
C
Chantal • solo_traveller • ca
9
Beau séjour!
Pros:

L’accueil et l’aide apportée par les membres du personnel.

Cons:

Rien de particulier.

2026-10-12 • via Nuitee