Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
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Pestana Hotel & Resorts
9.1 (1490 reviews)
Praça do Comércio 31-34 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1490 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
F
farid • family_with_children • lb
10
2026-07-20 • via Nuitee
R
Ramunas • solo_traveller • us
10
2026-07-19 • via Nuitee
T
Toi • couple • us
10
Everything was just right.
Pros:

Location, staff and the hotel space itself is lovely.

Cons:

Nothing

2026-07-17 • via Nuitee
U
Ulrich • couple • de
10
Perfekt
Pros:

Super Unterkunft, witzigerweise mit direktem Ausblick auf das große Public Viewing während der WM. Konnten von unserem Balkon die Spiele verfolgen.

Cons:

-

2026-07-16 • via Nuitee
Y
Yvonne • family_with_children • us
10
Exceptional service, perfect location, and unforgettable Lisbon hospitality.
Pros:

Our stay at Pousada de Lisboa was truly exceptional. This beautiful boutique luxury hotel is perfectly located in the heart of Lisbon, making it the ideal base for exploring the city while enjoying a peaceful and elegant retreat. From the moment we arrived, the service was outstanding. A special thank you to Katarina for making our check-in experience so welcoming and seamless—her warmth, professionalism, and attention to detail set the tone for our entire stay. We were also fortunate to have incredible views overlooking the Lisbon stadium, which gave us the perfect spot to enjoy the lively World Cup watch parties and experience the excitement of the city from the comfort of our room.

The staff throughout the hotel were exceptional, providing genuine hospitality that went far beyond our expectations. The food, service, and attention to detail were outstanding, creating a truly memorable experience. We also greatly appreciated the hotel’s gracious flexibility in accommodating our late check-out request, which made our final hours in Lisbon even more enjoyable. Pousada de Lisboa is a true gem and the perfect choice for travelers looking for luxury, comfort, and authentic Portuguese hospitality in an unbeatable central location.

Cons:

We loved everything!

2026-07-13 • via Nuitee
F
Fabio • family_with_children • br
10
2026-07-10 • via Nuitee
R
Romain • solo_traveller • fr
10
2026-07-10 • via Nuitee
B
Bichr • couple • us
10
Pros:

Amazing location and amazing service, highly recommend

2026-07-09 • via Nuitee
G
gunther • couple • de
10
2026-07-09 • via Nuitee
D
Danielle • couple • ch
5
Pros:

La localisation
Belle décoration mais cependant un peu triste

Cons:

Salle de bain sans possibilité de poser quoi que ce soit
Sol très glissant avec les pieds mouillés
Douche qui fuyait toujours mouillée

2026-07-04 • via Nuitee
C
Charlie • solo_traveller • gb
9
2026-07-04 • via Nuitee
A
Andre • solo_traveller • ch
9
2026-06-27 • via Nuitee
‫קיקי אסף‬‎ • solo_traveller • il
10
Pros:

המיקום מנצח. הצוות נהדר והמלון יוצא מן הכלל. ממליצה מאוד

2026-06-26 • via Nuitee
F
Farida • solo_traveller • gb
8
Pros:

Breakfast could be better

2026-06-22 • via Nuitee
R
Raphael • extended_group • ca
10
2026-06-16 • via Nuitee
T
Thomas • couple • de
10
2026-06-13 • via Nuitee
T
Tom • family_with_children • de
9
2026-06-12 • via Nuitee
M
Michael • couple • gb
9
2026-06-11 • via Nuitee
I
Ian • couple • au
7
2026-06-09 • via Nuitee
C
Cindy • couple • be
7
Pros:

Het personeel had best wat vriendelijker mogen zijn.Verder alles goed in orde.

2026-06-06 • via Nuitee