Pousada de Lisboa - Small Luxury Hotels Of The World

Hotels
•
Pestana Hotel & Resorts
9.1 (1468 reviews)
Praça do Comércio 31-34 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Great breakfast
Cons:
Room accessibility issues
Limited gym facilities

Categories

Cleanliness
9.11
Guests appreciated the cleanliness of the hotel, noting the impeccable service and cleanliness maintained throughout the stay.
Service
9.58
The staff received high praise for their friendliness and helpfulness, catering to guests' needs effectively.
Location
9.62
The hotel boasts a perfect location close to attractions, public transport, and beautiful plazas.
Room Quality
8.57
Room quality was generally good but noted some issues regarding room types for those with mobility concerns.
Amenities
8.6
Amenities were satisfactory with an indoor pool, gym, and sauna available for guests.
Value for Money
9.06
Guests felt they received good value given the luxury experience and included breakfast.
Food and Beverage
9.11
Breakfast received particular commendation for its quality and variety.
Overall Experience
9.18
Overall experience was delightful, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Elegant Accommodation in the Heart of Lisbon

Luxurious Rooms with Stunning Views

Experience the classical style rooms at Pousada de Lisboa, offering breathtaking views of Terreiro de Paço Square and Áurea Street. Each room is equipped with modern amenities including a flat-screen TV, air conditioning, and minibar, ensuring a comfortable stay.

Exquisite Dining and Relaxation Options

Indulge in traditional Portuguese cuisine at the on-site restaurant, followed by a relaxing drink at the bar. For ultimate relaxation, guests can enjoy the wellness centre, sauna, and fitness centre.

Convenient Location and Nearby Attractions

Explore Lisbon's vibrant city life with a stroll to Rossio Square and Chiado area, or venture to Bairro Alto district for a lively evening. With services like car and bicycle rental available, your stay at Pousada de Lisboa promises convenience and luxury.

Book now for an unforgettable stay at Pousada de Lisboa - Small Luxury Hotels Of The World.

Important information:

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that pets (dogs) are only allowed in the Superior Twin Rooms. This is upon request, at an extra charge and depending on confirmation from the property.

Due to the coronavirus (COVID-19), the sauna is not available.

The Spa operates from 10:00 to 18:000.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1468 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.18
I
Ioanna • couple • gr
8
2026-05-30 • via Nuitee
G
Guilherme • couple • br
9
2026-05-30 • via Nuitee
N
Nicola • solo_traveller • gb
10
2026-05-29 • via Nuitee
G
ghislain • couple • fr
10
Magnifique
Pros:

L emplacement exceptionnel
La gentillesse du. Personnel
La qualité de la literie

Cons:

RAS

2026-05-27 • via Nuitee
C
Cedric • solo_traveller • ch
9
2026-05-26 • via Nuitee
P
Pamela • family_with_children • it
10
Pros:

Colazione ottima con ampia scelta di salato e dolce. Il personale disponibile e pronto a soddisfare qualsiasi richiesta. La posizione è perfetta. Consiglio vivamente e spero di tornarci.

Cons:

Nulla

2026-05-26 • via Nuitee
N
nicolas • solo_traveller • fr
10
Séjour parfait
Pros:

Tout est parfait ! Le personnel est très pro et d'une bienveillance sans limite . Les chambres très confortables, la piscine agréable et calme .
La décoration et l'ambiance de l'hôtel sont également un réel plaisir . Merci pour le surclassement et la gentille attention que nous avons découvert dans notre chambre à l'occasion de notre anniversaire.
Nous reviendrons sans hésitation.

Cons:

Rien

2026-05-25 • via Nuitee
R
Ralf • couple • de
3
Schlecht. Vollkommen überteuert
Pros:

Lage extrem laut. Personal macht au h nachts Raucherpause vor dem Hotel. Unterhält sich sehr laut

Cons:

Kein Management.
Personal UNTRAINIERT.
Man hatte uns vom Hotel aus einen kostenlosen Flughafentransfer angeboten. War niemand zur Abholu g da. Für ein 3 sterne Hotel wäre das alles ok gewesen, bei den Preisen völlig unakzeptabel

2026-05-24 • via Nuitee
G
Gabriel • extended_group • us
10
2026-05-22 • via Nuitee
M
Michael • couple • gb
9
2026-05-22 • via Nuitee
T
Tal • solo_traveller • il
10
Pros:

מלון מהמם, מיקום מעולה, צוות מקסים, חדרים גדולים. מומלץ בחום!!

2026-05-20 • via Nuitee
F
Froehlich • extended_group • us
9
Pros:

Love the location a very Central spot to see all of Lisbon

2026-05-18 • via Nuitee
R
Rika • couple • il
9
2026-05-18 • via Nuitee
M
Michael • couple • be
4
Cons:

There is a persistent smell of food in the room.
Breakfast room is outdated.
Food offering for breakfast is very limited.

2026-05-18 • via Nuitee
C
Clare • extended_group • gb
9
2026-05-18 • via Nuitee
R
Richard • couple • nl
9
Prachtig hotel, uitstekende ligging, vriendelijk personeel en comfortabele kamer
Pros:

De ligging is perfect aan het plein en dicht bij alle bezienswaardigheden. Het personeel is zeer vriendelijk en behulpzaam. De kamer is ruim en het bed is heerlijk comfortabel. Het ontbijt was zeer uitgebreid en zalig.

Cons:

De eerste paar nachten hadden wij waarschijnlijk geen gasten in de kamer boven ons, maar de laatste nacht wel, toen bleek dat het plafond/de vloer erg gehorig was en helaas waren onze bovenburen in de kamer aan het wandelen tot middernacht en gingen ze om 04:30 weer verder. Hoewel de kamer prima was en het bed zeer comfortabel, was de prijs naar verhouding wel fors. Voor deze prijs hadden wij wel verwacht dat de kamer iets meer zou bieden.

2026-05-18 • via Nuitee
S
Suzy • couple • il
7
מיקום מעולה יקר מדי
Cons:

לא ראינו שום נוף

2026-05-16 • via Nuitee
S
Suyi • couple • us
9
2026-05-07 • via Nuitee
K
Kenan • family_with_children • tr
9
Satisifying
Pros:

Locatation is very effective

Cons:

All good

2026-05-04 • via Nuitee
I
Ibrahim Onur • couple • tr
10
2026-05-04 • via Nuitee