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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Karaoke
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Casino
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Swimming pool toys
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Bingo
Review Highlights
Categories
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Property Description
Central Location in Historic Downtown Ponce:
Located in the heart of historic downtown Ponce, Puerto Rico, Ponce Plaza Hotel & Casino offers easy access to cultural attractions like the Ponce Museum of Art and Plaza Degetau, making it the perfect base for exploring the city.
Elegant Accommodations and Amenities:
Experience comfort and style in every room at Ponce Plaza Hotel & Casino, featuring modern décor, 32-inch flat-screen TVs, coffee facilities, and in-room safes. Relax by the outdoor pool with a sundeck, work out at the on-site gym, or enjoy convenient services like laundry facilities.
Dining Options and Entertainment:
Indulge in international cuisine at Lola Eclectic Cuisine restaurant, grab a coffee at Melao coffee shop, or unwind at Viva bar. With indoor and outdoor seating options, guests can savor delicious meals and drinks without leaving the hotel.
Book your stay at Ponce Plaza Hotel & Casino for a memorable experience in Ponce, Puerto Rico!
A $100 incidental fee will be hold on the guest credit card at checking.
The hotel is currently renovating the guest rooms. This is being done by floor. But we remain open with three operational floors. We apologize for any inconvenience this may cause. Renovation work is done from 07:00 to 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
La ubicación
Nos dieron unas habitaciones que están en el acceso de un parking público que tiene una puerta abierta 24 horas, tuvimos sensación de inseguridad. La piscina también da a esa entrada tan extraña, y, además, si te bañaras, tendrías un aparato de aire industrial enorme al lado, vamos, cero apetecible. Además, el baño de la habitación estaba descuidado y la ducha es muy incómoda, se sale el agua por todos lados.
Location, location, location. The beds were comfortable there was a refrigerator. The hotel bar and lounge is beautiful. It’s a must to dine there. The bartender Jeremy was wonderful. The staff was accommodating and helped us clean the bathroom after we made a mess from a day at the beach and tracked sand into the bathroom, they helped us clean it up. They turned down the beds for us. Everything was wonderful. The casino is clean, not smoky. It’s a must stay.
I thought that the parking was free. We were told that they validate our parking so we can go in and out as many times as we need to, but you have to take the ticket to the front desk and then take the validated ticket to the parking garage attendant. When we checked out that’s when we were charged for the parking garage. I believe at a discounted rate, but I haven’t seen the receipt. The good thing is that there are elevators available. They have a modern parking garage can fit all types of cars. They also have extra parking offsite across the street open air parking garage.
Very comfortable
Parking is not free and far
Everything was excellent, all staff!! The view from my room to Castillo Serrales, beautiful! And love breakfast at Melao Coffee Shop 💕
La ubicación el personal super amable y atento el cuarto super moderno y limpio la piscina limpia el desayuno incluido brutal tremenda experiencia
Nada negativo
Location was the best
La habitación hermosa
El proceso del desayuno fue desastroso. Estuvimos dos horas en lo que tomábamos café ...y el desayuno fue servido casi a las 11am. Deben revisar la logística de ese proceso.
Lo demás fue excelente
Very convenient and exceptional
There was nothing not to like 👍
Todo atención la habitación remodelada moderno el desayuno la piscina
Nada
El desayuno excelente y recomendado. Muy buena ubicación.
Mejoraría el cambian las toallas a color blanca. Se supone que sean blanca no de color gris no se ve bien.
Muchas limpieza,desayuno excelente,personal muy amable y atento,ubicación muy buena.Me sorprendió que hay hasta microondas en el cuarto.Ek baño para personas con problemas de movilidad fue perfecto.
Recomendaría añadir máquina de hielo en el primer piso
la atencion del personal recibidor contestaron todas las preguntas con claridad
Everything
Anything
Location
Shower floor tiles room 307 need to be cleaner and re grout
Buena habitacion y baño
Un poco ruidoso en las noches oues esta frente a la plaza y en la mañana empiezan a trabajar muy temprano en una construccion vecina.
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