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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Karaoke
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Pub crawls
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Bingo
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Casino nearby
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Swimming nearby
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Bulk dispenser for toiletries
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Pool toys
Review Highlights
Categories
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Property Description
Central Location in Historic Downtown Ponce:
Located in the heart of historic downtown Ponce, Puerto Rico, Ponce Plaza Hotel & Casino offers easy access to cultural attractions like the Ponce Museum of Art and Plaza Degetau, making it the perfect base for exploring the city.
Elegant Accommodations and Amenities:
Experience comfort and style in every room at Ponce Plaza Hotel & Casino, featuring modern décor, 32-inch flat-screen TVs, coffee facilities, and in-room safes. Relax by the outdoor pool with a sundeck, work out at the on-site gym, or enjoy convenient services like laundry facilities.
Dining Options and Entertainment:
Indulge in international cuisine at Lola Eclectic Cuisine restaurant, grab a coffee at Melao coffee shop, or unwind at Viva bar. With indoor and outdoor seating options, guests can savor delicious meals and drinks without leaving the hotel.
Book your stay at Ponce Plaza Hotel & Casino for a memorable experience in Ponce, Puerto Rico!
A $100 incidental fee will be hold on the guest credit card at checking.
The hotel is currently renovating the guest rooms. This is being done by floor. But we remain open with three operational floors. We apologize for any inconvenience this may cause. Renovation work is done from 07:00 to 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
Great location with parking available on site. Breakfast was great!
The elevator to the parking garage was not working when we were checking out. It was working earlier that morning. I was able to drive around and load the car, so not a major inconvenience.
Me gusto todo exelente
The location.
Parking does not provide direct access to lobby, just to the casino, allowing you to get wet under rain, staff at the reception during checking did not even look at me, breakfast on Sunday starts at 7 and finishes at 10am, but the waiting line is so long that because the checkout is at 11, you need to check out before having any breakfast (so, we got breakfast outside) plus there is only one elevator to the rooms, and you need to wait long time at the check out time because the cleaning staff is using it. Finally, the password did not work. The only positive aspect of the hotel is the location. Recommending not going there. Definitively, I won't do it.
Centrally located in the middle of downtown.
Excellent hotel
Nothing
Me fascinó lo moderno ,,, limpio ,,,, variado y sus habitaciones comodidad cumplieron mis expectativas!!
Conforme en todo
Todo: el servicio, la limpieza, la comodidad del cuarto, la ubicación, el desayuno es exquisito y variado y la amabilidad de todos los que allí laboran. La vista del balcón del cuarto qué nos tocó era hermosa.
En cuanto a la acera para ir al elevador debe ser un poco más ancha para las personas que usan silla de ruedas. La curva está algo estrecha. Estamos planificando volver con mi tía que está en silla de ruedas y eso sería un problema.
Clean, modern, comfortable, conveniently located in the center of town, parking easily accessible
Front desk staff was cold and unfriendly
Parking
First room given would not open; Room off elevator too noisy; room not fresh smelling
The location is real good
The bedroom floor wasn't very clean, and the shower had a leak, keeping the floor damp and moldy.
El personal muy amable...En el casino súper amable , un chica llamada Susie extaordinaria.. Yo soy de San Juan sivpudiera iría todos los meses..
Las escaleras del parking muy sucias.
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