Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3440 reviews)
Berkenlaan 6A , Brussels , be

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

Location

Guest Reviews

8.2
Based on 3440 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
J
Jenni • solo_traveller • fi
8
2026-07-04 • via Nuitee
C
claudia • couple • it
9
2026-07-04 • via Nuitee
J
Jenni • solo_traveller • fi
8
2026-07-04 • via Nuitee
B
BRUCE • couple • us
10
friendly and professional
Pros:

looks brand new. comfortable

2026-07-04 • via Nuitee
G
GENUARDI • couple • fr
8
...
Pros:

bien

2026-07-04 • via Nuitee
E
estelle • solo_traveller • fr
7
Pros:

Petit déjeuner complet et varié

Cons:

Mauvaise gestion du ravitaillement petit déjeuner

2026-07-04 • via Nuitee
A
Angelique • couple • be
9
Fijn verblijf, goed ontbijt
Pros:

Lekker ontbijt, genoeg variatie. Lekkere stokbrood en boterkoekjes.

Cons:

Dienbladen voor ontbijt waren niet proper. De dames die er rondliepen aangesproken, ze bekeek ze en zei dat ze proper waren maar waren niet proper. Eens grondig poetsen aan te raden. Verder was het in orde

2026-07-04 • via Nuitee
J
Jan • solo_traveller • nl
7
Redelijkp
Pros:

Ontbijt, locatie

Cons:

Stoelen bij de ingang, veel vlekken op de bekleding zag er niet fris uit.
Kon geen drank bestellen, ging later open.

2026-07-04 • via Nuitee
F
Francisca • solo_traveller • es
10
Excelente
Pros:

Las instalaciones, muy limpio y nuevo. La habitación era muy amplia y las camas cómodas. Y, especialmente, el bus gratuito al aeropuerto. Además tienen parking gratuito si vas con coche.

Cons:

No hay sino hoteles alrededor y el aeropuerto está a unos 15 minutos en coche. Es solo para pasar una noche, a la ida o a la venida.

2026-07-04 • via Nuitee
A
Antonia • solo_traveller • ro
10
good hotel for my overnight trip
Pros:

close to the airport, very spacious room

2026-07-03 • via Nuitee
M
Maria • extended_group • it
9
2026-07-03 • via Nuitee
S
Soni • solo_traveller • it
8
2026-07-03 • via Nuitee
M
Marie • solo_traveller • cz
7
Pros:

The facilities were nice, and the breakfast also very good.

Cons:

The hotel didn't communicate despite earlier attempts, did not pick up calls.

2026-07-03 • via Nuitee
M
Miranda • couple • nl
8
Prima!
Pros:

Netjes

2026-07-03 • via Nuitee
A
Ali • solo_traveller • be
10
2026-07-03 • via Nuitee
R
Rona • solo_traveller • aw
7
Useful.
Pros:

Proximity to airport

Cons:

Nothing in particular

2026-07-03 • via Nuitee
S
Soumaya • family_with_children • ca
7
Nice hotel & breakfast - Staff can do better!
Pros:

The breakfast food was good.

Cons:

Front desk service: The receptionist had a major attitude issue and behaved in a very entitled, dismissive manner.
​Sarcastic bartender: The bartender gave a rude, sarcastic reply when I mentioned that €4 for a bottle of water was overly expensive.

​Unfriendly breakfast staff: The staff member handling breakfast was miserable, refused to smile, and aggressively handed trays to guests instead of speaking to them politely.

​The "prison-like" dining concept: Being forced to eat off trays at a hotel table felt incredibly weird and unwelcoming-more like a prison cafeteria than a proper hotel dining experience.

2026-07-02 • via Nuitee
F
Faisal • couple • de
7
2026-07-02 • via Nuitee
L
Loren • solo_traveller • us
10
Pros:

Very helpful staff. Nice breakfast buffet.

Cons:

There should be more shuttle times from the airport.

2026-07-02 • via Nuitee
S
stephane • solo_traveller • be
7
Cons:

Pas de télécommande dans le chambre pour regarder la TV

2026-07-02 • via Nuitee