Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3686 reviews)
Berkenlaan 6A , Diegem , BE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Free airport shuttle and very convenient for early flights
Clean, new and well-appointed rooms
Comfortable beds
Good breakfast variety
Excellent location for airport/EUROCONTROL access
Good value for money
Cons:
Surroundings are uninspiring (cluster of airport hotels)
Inconsistent staff friendliness/competence and language issues
Shuttle logistics can be confusing and not ideal for seniors
Some rooms too warm and mattress issues reported
Lack of in-room fridge and some missing small amenities
Parking can be expensive

Categories

Cleanliness
9
Multiple reviews explicitly praise the hotel as very new, clean, and rooms well appointed; overall cleanliness is consistently reported as a strong point.
Service
7.5
Mixed feedback: several comments about friendly staff and helpful shuttle, but also multiple complaints about unfriendly or inexperienced staff, language issues and shuttle not suited for seniors.
Location
9
Clearly close to Brussels airport and convenient for early flights and EUROCONTROL; surroundings are uninspiring (cluster of airport hotels) but location is a strong positive for target travellers.
Room Quality
8.3
Rooms described as spacious, modern and comfortable with good beds, but some reports of too-warm rooms, soft/uneven mattress or thin sofa-bed mattress and lack of in-room fridge.
Amenities
7.6
Free airport shuttle and good breakfast offerings are positives; negatives include unclear shuttle logistics, expensive parking, missing in-room fridge/face cloth and limited in-room amenities.
Value for Money
8.8
Several reviewers explicitly cite excellent value or good price-quality; included breakfast and shuttle contribute to perceived strong value.
Food and Beverage
7.5
Breakfast is frequently praised (variety, good items like sausages), but complaints exist about bar/restaurant food quality, pre-prepared items and inadequate takeaway breakfast packaging.
Overall Experience
7.9
Overall travellers find the hotel serves its airport purpose well (comfortable, clean, convenient), though some experienced service and comfort issues that lowered their stay satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3686 reviews
Cleanliness: 9
Service: 7.5
Location: 9
Room Quality: 8.3
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 7.5
Overall Experience: 7.9
M
Micheline • solo_traveller • be
9
Location parfaite et à recommander
Pros:

Belle grande chambre. Très bonne insonorisation. Très bonne literie. Salle de bains spatieuse. Sur la chambre possibilité de se faire un thé ou petit café. Petit déjeuner délicieux avec des produits frais. Personnel très professionel. Le petit plus le shuttle gratuit vers l'aéroport. Nous reviendrons sûrement.

Cons:

Peut-être le manque d'une petite bouteille d"eau.

2026-11-06 • via Nuitee
L
Lidia • solo_traveller • pl
10
Pros:

Lokalizacja, dostępność shuttle bus

2026-11-05 • via Nuitee
A
Alexandra • couple • fr
9
Bon rapport qualité prix
Pros:

La chambre était propre et belle

Cons:

Il n’y avait pas d’échantillons

2026-11-05 • via Nuitee
A
alessandro • extended_group • it
7
2026-11-04 • via Nuitee
J
JEAN LOUIS • couple • be
10
2026-11-04 • via Nuitee
S
Sannamari • solo_traveller • fi
10
2026-11-04 • via Nuitee
S
Sanae • couple • be
10
Top
Pros:

Tout

Cons:

Rien

2026-11-04 • via Nuitee
W
Winfried • couple • be
7
2026-11-03 • via Nuitee
G
Guy Travel Director • solo_traveller • ca
8
Hotel ok maar met enkele nuttige opmerkingen
Pros:

Het hotel oogt fris en recent. De liften (3) zijn supersnel.

Cons:

Het hotel adverteert gratis shuttle van en naar de luchthaven maar deze dienst is niet aktief in de namiddag. Een taxi rit, enkele reis, kost +/- 25 euro. Het restaurant heeft een beperkte kaart en is niet duur maar...verwacht ook geen Michelin ster maaltijd. Het is duidelijk een "opwarm keuken" van kant en klare pizza en dergelijke. Een betere maaltijd kan je verwachten in het nabije Holiday Inn maar het is een flinke wandeling en dit kan 's avonds wat tegenvallen.

2026-11-03 • via Nuitee
W
W.C. • couple • nl
8
2026-11-03 • via Nuitee
R
Raisani • solo_traveller • fi
9
2026-11-03 • via Nuitee
M
Mindaugas • couple • lt
8
2026-11-03 • via Nuitee
T
Tania Melody • solo_traveller • fr
8
Pros:

Propre, transport à proximité

2026-11-02 • via Nuitee
A
Anne Marie • couple • be
8
Pros:

De ligging, de netheid, het mooie ontbijtbuffet, de parking.

Cons:

Ik slaap graag in het donker, de verduisteringsgordijnen sloten de zijkanten niet goed af.

2026-11-02 • via Nuitee
M
Maria • solo_traveller • de
10
2026-11-02 • via Nuitee
S
Sarah • couple • fr
5
2026-11-02 • via Nuitee
L
LUKASZ • solo_traveller • pl
10
2026-11-02 • via Nuitee
K
Korneel • couple • be
8
2026-11-01 • via Nuitee
D
Devos • couple • be
9
2026-11-01 • via Nuitee
C
cove • solo_traveller • ie
8
Good hotel
Pros:

Close to EUROCONTROL

Cons:

Not much around it

2026-10-31 • via Nuitee