Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3643 reviews)
Berkenlaan 6A , Diegem , be

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3643 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
R
Ragnhild • solo_traveller • no
8
2026-08-29 • via Nuitee
R
Rita • couple • be
8
Parfait pour une nuit de can’t un départ en avion
Pros:

Contemporain, navette aéroport, enregistrement rapide

Cons:

Situation un peu éloigné de la gare

2026-08-29 • via Nuitee
O
Oleksandr • solo_traveller • pl
6
2026-08-29 • via Nuitee
N
Nelly • solo_traveller • it
9
Pros:

The room was spacious. The bed was comfortable.
The breakfast was great, a lot of food to choose from. We just stayed the night. About 10 min ride with the shuttle bus.

Cons:

There

2026-08-29 • via Nuitee
D
Dreyer • family_with_children • fr
8
Cons:

Prix du parking

2026-08-29 • via Nuitee
M
Mariia • extended_group • ua
10
2026-08-28 • via Nuitee
A
Awa • family_with_children • de
7
2026-08-28 • via Nuitee
Y
Yovita • couple • de
10
2026-08-28 • via Nuitee
C
Cher • solo_traveller • au
10
2026-08-27 • via Nuitee
V
Veronique • extended_group • fr
7
Pros:

La grande chambre pour 3 adultes et un bébé

Cons:

Canapé lit peu confortable
Pas de verre dans la salle de bains
Chambre mal insonorisée (bruits provenant du couloir)

2026-08-27 • via Nuitee
A
Amelie • solo_traveller • it
10
Pros:

Hotel situé à côté de l'aéroport.

2026-08-26 • via Nuitee
R
Rubia Mara • couple • it
9
Pros:

Tutto bene

2026-08-26 • via Nuitee
N
Nancy • extended_group • be
9
Top
Pros:

Mooie ruime kamer, vriendelijk personeel. Dicht bij Brussels airport. Gebruik kunnen maken van de parking die via de lift in het hotel te bereiken was.
Alles top !

Cons:

Het onthaal was enkel in het Frans of Engels. (Klein puntje van kritiek) Gelukkig kunnen wij ons voldoende behelpen.

2026-08-26 • via Nuitee
J
Janni • couple • fi
9
2026-08-26 • via Nuitee
J
JEROEN • extended_group • be
6
Leuk voor 1 overnachting maar je mag geen honger hebben.
Pros:

Lekker en gevarieerd ontbijt. Kamer voldeed aan de verwachtingen

Cons:

Vuile liften , restaurant was al lang niet meer proper gemaakt.
Onvoldoende etenswaren om te bestellen en dan nog vrij duur .

2026-08-25 • via Nuitee
D
Dinç • solo_traveller • me
8
2026-08-25 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-08-25 • via Nuitee
K
KOCHENG • couple • tw
8
Pros:

地點、有早餐

Cons:

接駁車班次所涵蓋的時間不夠多，晚一點的班機只能急忙出門

2026-08-24 • via Nuitee
H
Houillet • solo_traveller • be
9
Très bien ...... !!!!!!
Pros:

Deuxième visite à cet établissement.
Bel emplacement à proximité de l'aéroport.
Chambre spacieuse et très confortable.
Personnel aimable et dévoué.
Petit déjeuner de bonne qualité.
Et le plus : navette de bus gratuite de l'hôtel vers l'aéroport.

Cons:

Groupes de jeunes sportifs bruyants et peu respectueux au sein de l'hôtel .......

2026-08-24 • via Nuitee
J
Jill • solo_traveller • lu
8
Pros:

I arrived around midnight and there was someone at Reception.

Cons:

No navette to airport after 9h30 in morning.

2026-08-24 • via Nuitee