Holiday Inn Express Brussels - Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (3101 reviews)
Berkenlaan 6A , Brussels , be

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Friendly staff
Cons:
Language barriers
Issues with amenities
Lack of shuttle service

Categories

Cleanliness
8.03
Most reviews mention cleanliness as satisfactory but there are some issues such as the absence of a cleaning service expectation.
Service
9
Generally positive about staff friendliness, with some negative comments about language barriers and misinformation.
Location
8.54
Convenient location near the airport is highlighted in multiple reviews.
Room Quality
7.99
Rooms are described as comfortable and spacious, but some issues regarding temperature control and amenities were noted.
Amenities
8.02
While the availability of amenities like the airport shuttle is positive, there are comments suggesting improvements are needed.
Value for Money
8.48
Most guests feel they received good value for their stay, balanced against some pricing concerns.
Food and Beverage
7.53
Breakfast options received mixed reviews, with some guests expecting more variety.
Overall Experience
8
Mixed feelings overall with both commendations and significant complaints reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:54

Property Description

Convenient Location: Situated only 4 km away from Brussels Airport and within easy reach of major attractions like Berlaymont and European Parliament.
Modern Amenities: Enjoy free WiFi, a terrace, and a bar onsite, along with comfortable non-smoking rooms featuring flat-screen TVs and private bathrooms.
Exceptional Service: Our multilingual staff is available 24/7 to provide assistance and ensure a seamless stay.

Ready to experience comfort and convenience in Brussels? Book your stay at Holiday Inn Express Brussels - Airport now!

Important information:

The airport shuttle service operates in the morning and evening only, and not during the day.

Morning departures are at:
03:55, 04:40, 05:25, 06:10, 06:55, 07:40, 08:25, and 09:20.

Evening departures are at:
17:10, 17:55, 18:40, 19:25, 20:10, 20:55, 21:40, and 22:35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

Location

Guest Reviews

8.2
Based on 3101 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
T
Tomáš • couple • cz
8
Pěkné ubytování kousek od letiště
Pros:

Prostorné, čisté, pěkný výhled

Cons:

Extrémně pomalá a zmatená obsluha na bistru u recepce. Na vše byla paní sama a vůbec pro objednávkách nestíhala. Nikdo ji nepřišel pomoci. Chvíli jsme z naší skupiny uvažovali, že ji pomůžeme sami. Neměla to jednoduché ale vždy se někdo na chvíli objevil a pak odešel místo pomoci.

2026-05-30 • via Nuitee
P
prashant • solo_traveller • sg
8
2026-05-30 • via Nuitee
K
Kerime • extended_group • tr
10
2026-05-30 • via Nuitee
E
Elizabeth • solo_traveller • de
5
2026-05-29 • via Nuitee
L
lambertine • couple • be
6
De tv kon ik niet bedienen, de receptionist is 3 x geweest! Hij bleef zeer vriendelijk en correct👍
Pros:

Bed

Cons:

📺 ontbijt

2026-05-29 • via Nuitee
M
Mustafa • couple • tr
9
2026-05-29 • via Nuitee
M
Mark • couple • ca
8
Holiday Inn Express at Brussels Airport was a convenient and affordable layover for our trip.
Pros:

The place was pretty affordable for an airport hotel, the breakfast was exceptionally good for a buffet breakfast, and the room was clean and convenient.

Cons:

Two things were a bit challenging. First, there was no refrigerator in the room so we couldn't keep things cold. Second, the hotel advertises that there is a free shuttle from the airport, which is true, except it wasn't clear that it only ran at certain times of day. We wasted over an hour at the airport trying to get hold of someone etc. before we finally were told that we had to take a taxi. Not the end of the world, but a bit misleading.

2026-05-29 • via Nuitee
M
Maud • extended_group • nl
8
Hotel verder goed en lekker geslapen
Pros:

Ontbijt prima verzorgd

Cons:

Dineren viel zwaar tegen, weinig smaak.
Prijs/ kwaliteit niet in verhouding

2026-05-29 • via Nuitee
A
Amy • couple • us
9
Pros:

Comfortable and clean

Cons:

Shuttle service wasn’t available when we arrived

2026-05-29 • via Nuitee
Şanver • solo_traveller • tr
10
Pros:

Çok yeni, kahvaltısı çok güzel, konum iyi

Cons:

Odanin içindeki diğer odaya geçiş kapısı guven sarsıyor. Aile odası olduğunu düşünüyorum ama biE verilmişti.

2026-05-29 • via Nuitee
S
Snezana • solo_traveller • si
10
2026-05-28 • via Nuitee
F
Franco • solo_traveller • it
8
2026-05-28 • via Nuitee
A
Alix • solo_traveller • us
9
2026-05-28 • via Nuitee
V
Vitalie • extended_group • gb
10
2026-05-28 • via Nuitee
D
David • solo_traveller • us
7
Cons:

The underground park needs more signage for Holiday Inn X

2026-05-28 • via Nuitee
J
jartza60 • couple • fi
9
Pros:

Hiljainen siisti ja tyylikäs huone. Ystävällinen palvelu.

Cons:

Ensimmäisen huoneen wc vuoti, ei toiminut. Toisessa huoneessa wc pöntön kansi oli rikki ja suihkuhuoneen oven kahva irti.

2026-05-27 • via Nuitee
J
Jean Eveline • solo_traveller • aw
9
2026-05-27 • via Nuitee
L
Lyubo • solo_traveller • it
9
Pros:

Tutto

Cons:

Niente

2026-05-26 • via Nuitee
A
Arif Çağrı • solo_traveller • tr
10
2026-05-26 • via Nuitee
S
Stalo • solo_traveller • cy
10
2026-05-26 • via Nuitee