TÓTEM Madrid, a Small Luxury Hotel of the World

Hotels
•
Small Luxury Hotels of the World
9.1 (485 reviews)
Hermosilla, 23 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Well-maintained property
Delicious food
Cons:
Small rooms
Overpriced for quality
Lack of additional amenities

Categories

Cleanliness
8.93
Cleanliness was generally well-received, but some reviews mentioned small rooms affecting overall comfort.
Service
9.9
Overall exceptional service from the staff noted across multiple reviews.
Location
9.94
The hotel’s location was celebrated as fantastic and convenient, frequently mentioned positively.
Room Quality
8.39
Mixed reviews regarding room size but generally well-decorated.
Amenities
8.42
Amenities received some criticism for being basic, especially compared to other hotels.
Value for Money
8.38
Some reviews pointed out that the hotel was overpriced for its offerings.
Food and Beverage
9.43
Positive feedback on the restaurant and breakfast quality.
Overall Experience
9.4
Overall positive experiences emphasized across multiple reviews, despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:14

Property Description

Luxurious Accommodation
TOTEM Madrid, situated in the vibrant Salamanca neighborhood, offers modern rooms with chic décor and top-notch amenities. Enjoy the comfort of air conditioning, flat-screen TVs, and elegant bathrooms with black marble touches.

Prime Location
Conveniently located near iconic landmarks like Retiro Park and Cybeles Fountain, TOTEM Madrid is the perfect base to explore Madrid. With Goya Metro Station just a stone's throw away, the city is at your fingertips.

Exclusive Services
Indulge in a cocktail at the trendy bar, stay connected with free WiFi, and take advantage of room service for a truly seamless stay. With private parking available and stylish public areas, TOTEM Madrid ensures a memorable experience. Book now for an unforgettable Madrid getaway at TOTEM Madrid.

Important information:

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Please note that Due to establishment policies regarding security and protection of the rights of minors, accommodations of minors under 18 years old, is not permitted without parents or legal tutors’ supervision.
In the event that an unaccompanied minor arrives at the hotel, the establishment may deny access to the room at the time of check-in, in accordance with said policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 99 per person per night when using an existing bed.
    People 3 years old and over stay for € 77 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 485 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
J
Jose • couple • do
10
2026-06-03 • via Nuitee
M
MARC • solo_traveller • es
9
Pros:

Ubicación y detalles

Cons:

Habitación un poco pequeña

2026-06-01 • via Nuitee
C
clara • couple • cl
10
Pros:

Me fascinó el hotel es boutique y muy agradable. El desayuno es el mejor que he comido en un hotel y la ubicación es excelente

Cons:

Lo único que podría criticar es que una mañana estabamos durmiendo y una señora del aseo nos tocó la puerta varias veces, nos despertamos y era para preguntar cuándo ibamos a desocupar la pieza, eso no me gustó

2026-06-01 • via Nuitee
P
Pollyany • family_with_children • br
9
Charmoso e muito bem localizado
Pros:

Estive hospedada no Totem com minha filha de 19 anos e adoramos a experiência. O hotel é extremamente charmoso, com uma decoração elegante e acolhedora. Os restaurantes são excelentes e os ambientes muito agradáveis.

O grande destaque, porém, é a localização: simplesmente incrível! Em uma região linda, segura e cheia de vida, com ótimos cafés, restaurantes e lojas a poucos passos.

Sem dúvida, uma excelente escolha para quem visita a cidade.

Cons:

Os quartos são compactos, mas confortáveis.

2026-06-01 • via Nuitee
M
MANUEL • couple • mx
10
Perfect!
Pros:

Location, beautiful, very clean,very nice staff

2026-06-01 • via Nuitee
C
Cristina • couple • uy
9
2026-05-31 • via Nuitee
M
MARIANA • couple • cl
8
Cerca de todo
Pros:

Limpio. Cómodo. Sobre todo muy bien ubicado

Cons:

No fueron flexibles con respecto al checkout.

2026-05-29 • via Nuitee
K
katherine • extended_group • us
10
2026-05-27 • via Nuitee
C
Catalina • couple • mx
10
2026-05-26 • via Nuitee
C
Claudia • couple • pt
9
2026-05-24 • via Nuitee
E
Elisa • couple • pr
10
I will return
Pros:

Everything

2026-05-22 • via Nuitee
E
Elizabeth • couple • us
10
Boutique hotel, centrally located in a great neighborhood.
Pros:

Conveniently located to sites, restaurants and shops, and metro!

2026-05-20 • via Nuitee
P
Pedro • couple • ec
9
2026-05-19 • via Nuitee
S
Salman • couple • sa
10
Pros:

Location was the best,,, very classy neighborhood

Cons:

Nothing

2026-05-19 • via Nuitee
G
Geraldo • couple • pt
10
Simplemente fantastica
Pros:

Atendimento dos funcionários foi impecável.

2026-05-18 • via Nuitee
A
Adam • couple • fr
10
2026-05-18 • via Nuitee
E
ESER • solo_traveller • tr
10
2026-05-17 • via Nuitee
C
Celso • couple • br
9
Hotel 4 edtrelas com padrão de 5 👏😍
Pros:

Localização e presteza de toda a equipe ! 👏🙏😍

Cons:

Gostamos de tudo, a experiência foi excelente. Deixo apenas uma pequena sugestão em relação à área próxima ao restaurante: como a cozinha fica bastante próxima do espaço de espera e dos sofás, em alguns momentos o cheiro da comida acaba se espalhando um pouco por essa área. Talvez uma melhoria na ventilação ou na separação dos ambientes deixasse esse espaço ainda mais agradável para quem deseja sentar, conversar e tomar um café ou um drink.”

2026-05-16 • via Nuitee
G
German • couple • cl
10
2026-05-15 • via Nuitee
A
Artjola • couple • al
8
Pros:

The location was perfect.

Cons:

Considering the high price we paid, the room was very small.

2026-05-13 • via Nuitee