Grand Hotel Osman

Hotels
7.8 (677 reviews)
Via Nazionale San Giuseppe 25 , Atena Lucana , IT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Convenient location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Temperature problems in rooms

Categories

Cleanliness
6.55
Multiple reviews mentioned cleanliness issues including hair in the bath and unclean public areas.
Service
8.55
Reviewers praised the kind and helpful staff, especially Ali during the night shift.
Location
8.55
Convenient location near the highway was frequently mentioned positively.
Room Quality
7.55
General comfort noted, though there were reported issues with heating and some maintenance concerns.
Amenities
7.55
Some amenities were appreciated, though there were mentions of a lack of basic necessities.
Value for Money
7.55
Value perceived as fair given the location but with noted concerns on cleanliness.
Food and Beverage
8.05
Breakfast options were noted positively, highlighting quality.
Overall Experience
8.05
Overall positive experiences noted despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:00

Property Description

Luxurious Outdoor Pool and Wellness Facilities

Indulge in relaxation at Grand Hotel Osman’s outdoor pool with a hydromassage corner and rejuvenating wellness facilities.

Elegant Rooms with Stunning Views

Experience comfort and style in air-conditioned rooms with satellite TV, a minibar, and free Wi-Fi. Take in picturesque views of the pool or surrounding mountains from your balcony.

Exquisite Dining and Entertainment Options

Satisfy your taste buds at the hotel's Il Danubio restaurant with traditional cuisine, and unwind at the Danubio bar with happy hour and tantalizing cocktails.

To book a luxurious and revitalizing stay at Grand Hotel Osman, reserve your room now.

Important information:

Please note that pets are not allowed in the backyard area unless they are carried in a pet carrier.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 677 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.05
C
Carmelo • solo_traveller • it
9
2026-05-03 • via Nuitee
M
Marisa • couple • it
8
Ottima accoglienza e soggiorno comfortevole
2026-04-27 • via Nuitee
F
Francesco • couple • it
10
Great place to stay one day
Pros:

All good

Cons:

Old rooms but the hotel ita renewing everything so it sis plausible that everything for now it’s not ready yet.

2026-04-20 • via Nuitee
M
Michele • couple • it
6
2026-04-12 • via Nuitee
G
Giacomo • solo_traveller • it
7
2026-03-22 • via Nuitee
E
EvaPakiL'Abbate • couple • it
6
Non fidarsi delle apparenze
Pros:

A primo impatto da l'idea di un hotel lussuoso

Cons:

La colazione

2026-03-09 • via Nuitee
E
emanuela • couple • it
10
2026-02-08 • via Nuitee
C
carlo • solo_traveller • it
4
Non è un 5 stelle
Cons:

Le suppellettili fatiscenti, una colazione povera con i cornetti di almeno un giorno prima.
La pinza che doveva essere utilizzata per le brioche aveva attaccato rimasugli di uova che erano rimaste su un pentolino senza alcuna copertura.
Purtroppo definirlo un 5 stelle è una esagerazione, lo definirei un 3 stelle “antico”, inoltre non servono la cena in questo periodo.
La vasca da bagno evidentemente macchiata non invita all’utilizzo.
Personale disponibile e cortese.

2026-01-26 • via Nuitee
S
Salvatore • extended_group • it
10
Pros:

La struttura in generale

2026-01-25 • via Nuitee
G
Giuseppe • couple • it
6
6
Pros:

Accoglienza

Cons:

Pulizia scadente

2026-01-24 • via Nuitee
G
giannoni • couple • it
10
Pros:

Personale molto affabile

2026-01-23 • via Nuitee
V
Vincent • family_with_children • be
5
Très moyen et petit dejeuner a prendre ailleurs.
Pros:

Le petit dejeuner proposé était si limite que je ne l'ai pas pris.
La situation géographique est bonne pour une halte au milieu de l'Italie.

2026-01-19 • via Nuitee
M
Michele • couple • it
10
2026-01-19 • via Nuitee
M
Marilu’ • couple • it
1
Hai un tetto per cui dormire
Pros:

Bellissima struttura a impatto ,faceva il suo effetto

Cons:

Tutto malissimo , iniziando dal personale ,poco professionali, poco educati e poco appropriati a questo lavoro, per non parlare delle camere , strettissime e poco pulite . I cani sono ammessi ma non possono usufruire di nessun servizio a parte restare
In camera,il proprietario è una persona davvero sgradevole e poco gentile , non accontentano i clienti e non vogliono ascoltare nessuna ragione.
Insomma un 5 stelle Che ne vale 1 solo per incoraggiamento.

2026-01-19 • via Nuitee
A
Astrid • couple • at
8
2026-01-15 • via Nuitee
M
Mariangela • couple • it
10
Pros:

Siamo stati solo una notte come punto di appoggio tra la Sicilia e il nord....ma siamo stati benissimo....camera grande e pulita....non è la prima volta che ci fermiamo qui

2026-01-14 • via Nuitee
C
CARLO • extended_group • it
7
2026-01-14 • via Nuitee
J
J.L.Marco. Marcoenmoto • couple • es
7
Pros:

Hotel clásico,bien precio

Cons:

Falta mantenimiento y actualizar

2026-01-12 • via Nuitee
A
Angelo • solo_traveller • it
8
2026-01-09 • via Nuitee
F
Francesca • couple • it
8
2026-01-08 • via Nuitee