Relais St Eloi, Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8 (3345 reviews)
8, Rue Giraudeau , Tours , fr

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Cons:
Cleanliness issues
Small rooms
Parking access challenges

Categories

Cleanliness
6.39
Several reviews mention cleanliness issues, with specific complaints about shower cleanliness and dust accumulation.
Service
8.86
Overall, the staff was described as welcoming and responsive.
Location
8.9
Multiple reviews highlight the convenient location near the city center.
Room Quality
7.85
Rooms are generally comfortable but several guests mentioned they are small.
Amenities
7.88
Amenities such as breakfast and parking were positively mentioned, though some sought more convenience.
Value for Money
7.84
While the hotel provides decent service, some amenities and cleanliness affected perceived value.
Food and Beverage
8.39
Breakfast was frequently praised for its variety and quality.
Overall Experience
7.86
Mixed sentiments, with highlights on location and service tempered by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:31

Property Description

Modern Accommodation with Free WiFi

Convenient Location
Located in the heart of Tours, The Originals City, Au Relais Saint-Éloi, offers easy access to the old city within a short walk. Guests can explore the historic sites of Chenonceaux, Villandry, Chambord, and Amboise with ease.

Comfortable Rooms and Amenities
The air-conditioned guest rooms feature a flat-screen TV, en suite facilities, and accessible by lift. Start your day with a delightful buffet breakfast before heading out for work or sightseeing.

Secure On-Site Parking
Enjoy peace of mind with secure on-site parking available at an extra cost during your stay at Au Relais Saint-Éloi.

Book now to experience a blend of comfort, convenience, and modern amenities at The Originals City, Au Relais Saint-Éloi, Tours.

Important information:

Please note that the property is 100% non-smoking. Smoking in the rooms will result in a cleaning fee.

When booking [7] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 3345 reviews
Cleanliness: 6.39
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
E
Eduard • solo_traveller • es
7
2026-08-29 • via Nuitee
C
Cinzia • solo_traveller • it
10
Pros:

Hotel pulito e moderno vicino al centro, con parcheggio in struttura o nella piazza di fronte molto comodo se si arriva in macchina
Ottima colazione

2026-08-27 • via Nuitee
M
Manuella • couple • fr
10
2026-08-27 • via Nuitee
M
Monica • couple • it
8
Pros:

Valido per un soggiorno breve a Tours .
Parcheggio sotterraneo con sovrapprezzo

2026-08-26 • via Nuitee
G
Geoffrey • family_with_children • fr
9
Parfait.
Pros:

Le confort des lits, la clim surtout 😂

Cons:

L'accès à la mezzanine avec l'échelle en bois pas top.

2026-08-25 • via Nuitee
F
Francine • solo_traveller • fr
9
2026-08-24 • via Nuitee
F
Frédéric • couple • fr
10
2026-08-23 • via Nuitee
N
Norbert • solo_traveller • fr
6
Pros:

Hôtel bien situé, literie confortable, chambre calme (donnant sur l'arrière du bâtiment).

Cons:

L'envoi d'un mail indiquant que l'hôtel est en travaux une fois que la réservation est définitive, ce qui ne permet pas de prendre un petit déjeuner en salle. Réservation non annulable en ce qui me concerne.
Viennoiseries, pomme, compote déposées devant la porte. Café à aller chercher au bout du couloir.

2026-08-23 • via Nuitee
M
Martina • family_with_children • it
4
2026-08-22 • via Nuitee
S
SANDRINE • couple • fr
10
Pros:

Emplacement et amabilité

2026-08-21 • via Nuitee
S
Sofie • solo_traveller • be
8
Pros:

Location is walking distance to centre, very friendly

2026-08-20 • via Nuitee
J
Julian • couple • de
8
2026-08-20 • via Nuitee
D
didier • solo_traveller • fr
9
2026-08-19 • via Nuitee
S
Serge • family_with_children • fr
6
Déçu 😞 c'était notre 2ème fois.
Cons:

Le petit-déjeuner n'était pas disponible en salle. Cependant rien n'était indiqué au moment de la réservation.
De plus, le lavabo de la salle de bain était bouché et le pommeau de douche ne pouvait pas se fixer sur la barre de douche.

2026-08-19 • via Nuitee
E
Emilio • couple • es
8
2026-08-18 • via Nuitee
A
angelhr2 • couple • es
8
Buena situación geográfica
Pros:

La situación del hotel es excelente así como el trato personal.

Cons:

El desayuno que preparaban en una bolsa y nos dejaban en la puerta por estar de obras en el hotel, era muy justito

2026-08-18 • via Nuitee
S
Steven • family_with_children • gb
2
I wouldn’t recommend it
Pros:

Location was okay

Cons:

The Hotel was being renovated - we weren’t aware until after we had booked, by which time it was too late to find somewhere else realistically. The Hotel was generally very dated/delapidated, the rooms were not very clean and it was cramped, with access to the child’s bed - on a mezzanine level - via a moveable ladder! The car park was very difficult to get in and out of.

2026-08-18 • via Nuitee
F
Florian • solo_traveller • fr
8
2026-08-17 • via Nuitee
N
nathalie • solo_traveller • fr
6
Mécontente pour le pt dejeuner
Pros:

Hotel a 15mn à pied du centre.
Clim .

Cons:

La veille du départ on me dit qu il n y aurait pas de déjeuner en salle pour cause travaux.
Dans le couloir machine à café et jus d Orange dans des goblets en carton,et un sac à notre poignée de porte contenant 5mini viennoiserie et 1compote pour 12e,c est un peu limite et chère.
En vu des travaux soit on préviens au moment de la réservation ou on réduit le prix du pt déjeuner.

2026-08-17 • via Nuitee
O
Oliver • couple • de
9
Pros:

Trotz massiver Umbauarbeiten (Nicht-Benutzbarkeit des Frühstücksraums) wurde ein Frühstück in Form eines "Doggy-Bags" angeboten; weiterhin standen auf allen nutzbaren Etagen Säfte und Kaffee kostenfrei zur Verfügung. Eine sehr schöne Art, mit den Umbaumaßnahmen umzugehen.

2026-08-17 • via Nuitee