Madras Inn - Alwarpet

We stayed there 2 nights ,2 separate occasions
The first room was superb but the second time the toilets were not that clean except that everything was good

Not providing toiletries.

Room could have been bigger.
Cupboard was not spacious and had very few hangars for clothes.

Bathroom wash basin was leaking and water all over the floor. TV remote didn’t work in one of the rooms. Rooms were not given together and were in different floors.

Check out timing were strict and didn’t allow even an hour extension even though I checked in an hour or so late.

No staff available... No security, No staff at reception.

La chambre est petite certes mais avec une fenêtre qui ne s ouvre pas est oppressante.
Traces de moisissures sur le mur au dessus du lit . Ménage qui laisse à désirer ( sous le lit ).

La clé peut ouvrir toutes les chambres , pas prudent.
Aucun équipement de toilettes uniquement le gel douche qui est un savon main.
Le petit déjeuner est quasi inexistant: 3 plats Indiens , pain de mie et confiture , kfe. Pas de thé, ni d œuf et aucun fruit , un comble ici. Le personnel de service très peu aimable ,sans sourire rien .

Room service was worst

In a three-star hotel, the rooms should be cleaned and towels changed every day

At the time of the booking, I had specifically emailed the property to inform them that my parents are in their late 70s, one severely vision impaired and the other with mobility issues , and to allocate a room that is accessible by an elevator and close to the restaurant. At no point did they inform me that the elevator was not functioning. I would have never have booked this for my parents had I known. They allocated a room on the third floor which my mother struggled to access with her mobility issues. They promised them the elevator would be fixed but by the second day I had enough and booked my parents in another property. Following checkout, my parents had left the hotel when my mother noticed her gold earring was missing. They promptly returned but was prevented from checking the room they had just vacated. Such a shady thing to do. The gold ornament is as good as gone as no one called from the hotel to return it. Cleanliness was very poor - bathroom wasn't cleaned and a top sheet was not provided. Blanket used by heaven knows how many people was given. They had to ask for a top sheet and for the bathroom to be cleaned. Overall a disappointing stay.