Hotel Cloud 9 Negombo

Hotels
8.3 (2178 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2178 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
J
Jessica • solo_traveller • de
9
2026-06-12 • via Nuitee
M
MARIANA • solo_traveller • uy
5
Regular
Cons:

Poco cálido
Toallas amarillas
Mosquitos
Para cerrar la puerta, debía sacar la llave y quedaba a oscuras por lo que tenía que iluminarme con linterna

2026-06-10 • via Nuitee
M
MARIANA • solo_traveller • uy
5
2026-06-09 • via Nuitee
S
SUSANA • solo_traveller • es
8
Pros:

Llegamos a las 4:00 a.m por el vuelo.
Nos recibieron sin ningún problema a esas horas, cosa que es de agradecer.
Habitación amplia, limpia y cama muy cómoda.
Desayuno rico.Pudimos disfrutar de su piscina y de su tranquilidad.
Todo el personal muy amable.

Cons:

Nada

2026-06-05 • via Nuitee
C
Chloe • solo_traveller • gb
8
Such chatty, kind and helpful staff. Lovely 1st night in Sri Lanka.
Pros:

The staff and the beautiful pool really make this place. Location is close to eateries and not too far from the airport. Tuk tuk was delivered to the location.

Cons:

Check with owner if internet is not working despite it showing that it has an excellent connection! He will sort it out.

2026-06-02 • via Nuitee
T
Tanyala • solo_traveller • za
9
Amazing.
Pros:

Peace and quiet.

Cons:

Very friendly staff.

2026-06-01 • via Nuitee
S
Sharif • family_with_children • bd
7
Pros:

Breakfast was very good, room good

2026-06-01 • via Nuitee
R
Reddy • solo_traveller • za
10
Exceptional service
Pros:

The staff were very dedicated to their work. I really enjoyed the pool view and breakfast

Cons:

Maybe the team can ask their guests about cleaning their rooms in advance because we are just used to staff coming in and cleaning. We just asked the staff though and they cleaned for us.

2026-05-31 • via Nuitee
C
Candelaria • couple • ar
7
2026-05-27 • via Nuitee
E
Emily • couple • gb
10
Pros:

The hotel is gorgeous and perfect for our stay!

Cons:

Nothing!

2026-05-25 • via Nuitee
T
Thea • couple • gb
10
Great Airport Hotel
Pros:

Perfect hotel when heading to the airport. Good breakfast and a free airport taxi included.

2026-05-25 • via Nuitee
A
Abdul • couple • ae
9
Very good
Pros:

Closed to Airport and Brown beach

Cons:

Very good

2026-05-23 • via Nuitee
M
Mohamed • solo_traveller • fr
2
À améliorer
Pros:

Proche de l’aéroport 30 min
Piscine ok

Cons:

Mauvaise odeur dans la chambre .
Mauvaise aération
Geckos dans la chambre
Petit dej pas terrible
Manger avant d’arriver à l’hôtel car si arrivée au delà de 19h tout est fermé
J’avais réservé une nuit avant mon vol de retour que j’ai dû annuler quand j’ai vu l’état de l’hôtel

2026-05-21 • via Nuitee
M
Manjeet Singh • solo_traveller • in
10
Pros:

The staff is very cooperative. Neat and clean room. Very clean and comfortable bathrooms. Location is close to beach.

Cons:

Should include a variety of breakfast options.

2026-05-19 • via Nuitee
G
Grace • extended_group • gb
10
A very lovely last night in Sri Lanka, thank you for having us!
Pros:

The pool was great and it was a close walk to the beach and food.

Cons:

Nothing!

2026-05-18 • via Nuitee
J
Jane • extended_group • gb
8
Really good experience and nice end to our time in Sri Lanka.
Pros:

The property was really nice. Our room was clean, the bathroom modern and the check in could not have been better. The staff were very friendly and helpful.

Cons:

The breakfast was not as good as others we experience in Sri Lanka.

2026-05-17 • via Nuitee
K
Kinga • couple • pl
8
Pros:

Good hotel if you have early flight

Cons:

The towels were not so fresh

2026-05-17 • via Nuitee
A
Abdul • couple • ae
8
2026-05-17 • via Nuitee
G
Gobinath • couple • lk
10
2026-05-15 • via Nuitee
A
Antoinette • solo_traveller • nl
8
Pros:

Zwembad was erg prettig en schoon. Kamer had een fijne grootte. Zeker voor herhaling vatbaar. Alleen viel Negombo tegen, vond ik persoonlijk. Misschien omdat het erg rustig was. Maar voor eerste of laatste nacht in Sri Lanka ideaal.

2026-05-10 • via Nuitee