Hotel Cloud 9 Negombo

Hotels
8.3 (2187 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2187 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
A
Amalie Grete • couple • dk
8
Pros:

Sengen var god og poolen var super rar.

Cons:

Møblerne var gamle og støvet.
Morgenmaden var fin, men rimelig minimal.

2026-07-04 • via Nuitee
J
Joseph • couple • fr
10
C'était vraiment très bien.
Pros:

Déjeuner excellent et copieux, chambre nickel, piscine fraiche, excellents conseils de l'accueil concernant les touk touks.

2026-07-02 • via Nuitee
E
Enticknap • family_with_children • gb
8
Pros:

Excellent first night arrival accomodation
Comfortable very large bed, AC, good bedding, very clean and quiet.
Breakfast good on rooftop terrace.
Nice clean, large pool.and surrounds for a dip.in the morning.

Cons:

Not a dislike,just note that it's not directly near the beach.

2026-07-01 • via Nuitee
E
Emma • couple • gb
10
Great night sleep and really helpful staff!
Pros:

really easy to get to from the airport, staff were super helpful and arranged an early check in for us due to an early flight allowing us to rest! had a fantastic sleep due to the air con and comfy beds and a really tasty breakfast the next morning.

Cons:

nothing - excellent stay!

2026-07-01 • via Nuitee
S
SONIETA38 • solo_traveller • es
9
2026-06-29 • via Nuitee
L
Lukáš • solo_traveller • cz
9
2026-06-28 • via Nuitee
C
Claudiw • extended_group • au
10
2026-06-25 • via Nuitee
V
Valérie • solo_traveller • fr
7
Pratique
Pros:

Pratique pour une nuit d’escale. Je n’ai pas testé la piscine.

2026-06-25 • via Nuitee
D
Dennis • solo_traveller • be
8
2026-06-25 • via Nuitee
D
diana • couple • es
7
2026-06-22 • via Nuitee
M
María • solo_traveller • es
7
2026-06-21 • via Nuitee
P
Plas • extended_group • nl
7
2026-06-18 • via Nuitee
J
Jessica • solo_traveller • de
9
2026-06-12 • via Nuitee
M
MARIANA • solo_traveller • uy
5
Regular
Cons:

Poco cálido
Toallas amarillas
Mosquitos
Para cerrar la puerta, debía sacar la llave y quedaba a oscuras por lo que tenía que iluminarme con linterna

2026-06-10 • via Nuitee
M
MARIANA • solo_traveller • uy
5
2026-06-09 • via Nuitee
S
SUSANA • solo_traveller • es
8
Pros:

Llegamos a las 4:00 a.m por el vuelo.
Nos recibieron sin ningún problema a esas horas, cosa que es de agradecer.
Habitación amplia, limpia y cama muy cómoda.
Desayuno rico.Pudimos disfrutar de su piscina y de su tranquilidad.
Todo el personal muy amable.

Cons:

Nada

2026-06-05 • via Nuitee
C
Chloe • solo_traveller • gb
8
Such chatty, kind and helpful staff. Lovely 1st night in Sri Lanka.
Pros:

The staff and the beautiful pool really make this place. Location is close to eateries and not too far from the airport. Tuk tuk was delivered to the location.

Cons:

Check with owner if internet is not working despite it showing that it has an excellent connection! He will sort it out.

2026-06-02 • via Nuitee
T
Tanyala • solo_traveller • za
9
Amazing.
Pros:

Peace and quiet.

Cons:

Very friendly staff.

2026-06-01 • via Nuitee
S
Sharif • family_with_children • bd
7
Pros:

Breakfast was very good, room good

2026-06-01 • via Nuitee
R
Reddy • solo_traveller • za
10
Exceptional service
Pros:

The staff were very dedicated to their work. I really enjoyed the pool view and breakfast

Cons:

Maybe the team can ask their guests about cleaning their rooms in advance because we are just used to staff coming in and cleaning. We just asked the staff though and they cleaned for us.

2026-05-31 • via Nuitee