Hotel Cloud 9 Negombo

Hotels
8.3 (2243 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2243 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
H
hugo • solo_traveller • fr
8
2026-09-12 • via Nuitee
D
Daniela • solo_traveller • il
6
2026-09-11 • via Nuitee
C
Cláudia • couple • pt
9
2026-09-11 • via Nuitee
M
Merel • solo_traveller • nl
9
2026-09-11 • via Nuitee
F
Francisco Javier • family_with_children • es
9
Un buen sitio en Negombo
Pros:

Hemos estado muy bien. Habitaciones confortables, buena piscina, personal muy agradable y siempre dispuestos a ayudar. Muy cerca de restaurantes y comercios. Pudimos aparcar dentro nuestros tuk tuks. Ha sido una buena elección.

Cons:

Sin estar mal del todo, el desayuno está un poco por debajo del resto de caracteríscicas del hotel.

2026-09-06 • via Nuitee
J
Jasmin • solo_traveller • de
8
Pros:

Die Nähe zum Pool

Cons:

Zimmer war etwas klein und die Dusche stank nach Chemiekalien

2026-09-06 • via Nuitee
S
Sara • solo_traveller • be
8
2026-09-03 • via Nuitee
E
Elke • solo_traveller • be
8
Pros:

Very friendly and helpful host and night keeper. We enjoyed the pool which was very well maintained.

2026-09-02 • via Nuitee
L
Laia • solo_traveller • es
7
Correct but expensive
Pros:

Close to the airport. Correct room. Excellent breakfast and helping staff.

Cons:

They did not inform of the price of the airport transfer in advance, very expensive 6000 lkr, considering it is 15 minutes away from the airport. Hotel room price does not include taxes amd also they charge 3% for credit card payment, sonat the and it was a pretty high amountnr for an average hotel.

2026-09-01 • via Nuitee
P
Patricia • couple • es
8
.
Pros:

Estaba cerca de la zona turística de negombo
La piscina es bastante chula
Las instalaciones están bien
La habitación tenía un colchón decente comparado con otros sitios y la ducha tenía mampara

Cons:

Está un poco dejado, como la mayoría de sitios en Sri Lanka
El desayuno es bastante escaso de opciones y las salchichas pican

2026-09-01 • via Nuitee
L
Lilas • solo_traveller • lk
7
2026-08-31 • via Nuitee
Y
Yoana • couple • es
10
2026-08-30 • via Nuitee
I
Imre • solo_traveller • hu
7
Pros:

Location and the free airport drop off. We stayed there several times before our flight.

Cons:

Very simple/basic hotel, rooms are not very well equipped. For us it was excellent for a short half night stay before our flight in the early morning. Otherwise I would not recommend it for a longer stay.

2026-08-30 • via Nuitee
J
Jenna • couple • gb
8
2026-08-30 • via Nuitee
C
claudia • extended_group • it
6
Pros:

Pulizia e cortesia

2026-08-29 • via Nuitee
K
Krishanthmohan • solo_traveller • lk
8
2026-08-28 • via Nuitee
E
Elisabeth • couple • nl
10
Beste verblijf!
Pros:

Het personeel is echt geweldig. Super behulpzaam en meedenkend. De hoteleigenaar hebben we ook ontmoet een geweldige man. De kamers zijn fantastisch schoon en het ontbijt is heerlijk. Het zwembad is fijn en wordt goed onderhouden.

2026-08-28 • via Nuitee
I
Ilenia • couple • it
8
2026-08-26 • via Nuitee
S
Stan • solo_traveller • be
8
Pros:

Really nice location close to all the restaurants in Negombo with a nice pool.

2026-08-25 • via Nuitee
D
David • couple • lu
7
Bien pour une nuit
Pros:

La piscine est ok

Cons:

Un peu usé

2026-08-25 • via Nuitee