Hotel Cloud 9 Negombo

Hotels
8.3 (2214 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2214 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
R
Robert • family_with_children • nl
8
Decent place to rest after long flight
Pros:

Nice big a/c rooms big beds
Small pool

Cons:

Bit expensive in relation to what u get
Crows everywhere which are a bit disturbing

2026-07-25 • via Nuitee
P
Priya • couple • gb
10
Pros:

Excellent staff, lovely and clean room, great location

Cons:

Nothing bad!

2026-07-24 • via Nuitee
S
Sara • couple • es
8
És un lloc tranquil on descansar despres d’un llarg vol fins a Sri Lanka
Pros:

L’habitació era molt amplia i neta.

Cons:

Res

2026-07-24 • via Nuitee
S
Sofia • couple • it
9
Lovely and relaxing stay, recommended!!
Pros:

Great location, close to the airport and perfect to rest after the long flight. They serve a delicious breakfast composed of a smoothie, fresh fruit, eggs and bread. The rooms are clean and the pool is very nice. Staff is very kind and always available.

2026-07-23 • via Nuitee
U
uxue • couple • es
9
Perfecto para pasar una noche
Pros:

Estaba cerca de la playa y de la calle de los restaurantes. La piscina está muy bien y el desayuno perfecto.

Cons:

El aire acondicionado goteaba y al final nos tuvieron que cambiar de habitación. De todos modos, fueron muy atentos en todo momento; por lo tanto, no es un inconveniente.

2026-07-23 • via Nuitee
M
Martina • solo_traveller • it
10
2026-07-22 • via Nuitee
E
eva • solo_traveller • nl
9
2026-07-21 • via Nuitee
R
René • couple • de
8
2026-07-19 • via Nuitee
C
Caroliene • family_with_children • nl
7
2026-07-18 • via Nuitee
J
Juul • couple • lk
8
Pros:

Prima plek voor een nachtje. We werden opgehaald van het vliegveld, de service was goed en het zwembad was heerlijk. Ideaal voor een korte overnachting.

2026-07-18 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-07-17 • via Nuitee
C
cornelia • solo_traveller • nl
7
Prijs kwaliteit verhouding in orde
Pros:

Locatie en aardige manager

2026-07-17 • via Nuitee
I
Inge • solo_traveller • nl
7
Pros:

De kamers zijn basic maar schoon en de bedden zijn goed. Heerlijk zwembad Lekker ontbijt in de ochtend.

Cons:

Tweepersoonskamer met twee bedden is heel basic, geen zitje in of voor de kamer.

2026-07-16 • via Nuitee
C
Chloe • extended_group • au
9
Pros:

Great location, with good facilities. The staff were very helpful and kind.

2026-07-16 • via Nuitee
L
Laura • couple • nl
8
Fijn verblijft voor in Negombo
Pros:

Er was een lekker zwembad waar je heerlijk even kon afkoelen. Daarnaast was er parkeerplek voor je eigen tuktuk bijvoorbeeld.

2026-07-16 • via Nuitee
N
Nadine • solo_traveller • nz
10
Pros:

Great hotel, great customer service, nice and clean

2026-07-16 • via Nuitee
J
Jesus • couple • es
10
Hotel recomendado para descansar después o antes del viaje
Pros:

La piscina estaba limpia y la amabilidad del recepcionista.

Cons:

Estaba todo bien.

2026-07-15 • via Nuitee
S
Sandrine • couple • fr
10
Pros:

Central, excellent rapport qualité prix, personnel très sympa. La piscine!!!!

2026-07-15 • via Nuitee
J
Jannieke • solo_traveller • nl
10
Fantastisch
Pros:

Heerlijk hotel met vriendelijk personeel. Ze staan echt voor je klaar en helpen goed. Daarnaast is het een fijn en comfortabele plek die goed betaalbaar is. Heerlijk met zwembad.

2026-07-14 • via Nuitee
L
laurent • couple • fr
8
Pratique et fonctionnel par rapport à l’aéroport
Pros:

L’accueil et la proximité avec l’aéroport ainsi que le Service

2026-07-12 • via Nuitee