Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Slippery bathroom floors
Ambiguous service charge policy

Categories

Cleanliness
8.85
Clean rooms noted, but slippery bathroom floors were mentioned in several reviews.
Service
10
Incredible service with helpful and friendly staff noted multiple times by guests.
Location
9.62
Well-located near attractions with convenient travel options highlighted in reviews.
Room Quality
9.66
Rooms were praised for comfort and maintenance, contributing to a positive experience.
Amenities
9.61
Amenities including pool and free bicycles received positive comments from guests.
Value for Money
9.44
Good value acknowledged; however, concerns over hidden charges were raised.
Food and Beverage
9.6
Breakfast variety and quality of food were frequently praised in reviews.
Overall Experience
10
Generally, guests felt their experience exceeded expectations and were highly satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:32

Property Description

Luxurious Accommodation

Indulge in our air-conditioned rooms equipped with modern amenities for a comfortable stay. Enjoy a peaceful night's rest and wake up refreshed to explore the beautiful city of Hoi An.

Delightful Dining Experience

Savor delicious local cuisine at our on-site restaurant and unwind with a refreshing drink at the bar. Treat your taste buds to a culinary journey filled with flavors unique to the region.

Relaxation and Recreation

Take a dip in our outdoor swimming pool, stay active at the fitness centre, or simply stroll through the serene garden. With a 24-hour front desk, airport transfers, and free WiFi, we ensure a seamless and enjoyable stay for all guests.

Book now to experience the ultimate blend of luxury, comfort, and hospitality at The Saga Hotel Hoi An.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 550,000 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 525,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 940 reviews
Cleanliness: 8.85
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.44
Food and Beverage: 9.6
Overall Experience: 10
C
Crystal • couple • sg
9
2026-06-27 • via Nuitee
S
Shellybeth Kimberly • extended_group • au
10
2026-06-27 • via Nuitee
E
Espie • solo_traveller • nz
10
Pros:

All of it was wonderful. The staff, the facilities, the boutique feel of the hotel. We were well taken care of. The staff went above and beyond to cater to our needs and even organized a free transfer for our group of 13 to our next accommodation. Absolute rock stars.

Cons:

Nothing...it was all wonderful

2026-06-26 • via Nuitee
H
Held • family_with_children • gb
10
Amazing breakfast, staff, and stunning landscape
Pros:

It was an absolutely gorgeous property with amazing greenery all around !!!

Cons:

Genuinely nothing

2026-06-21 • via Nuitee
D
Dawid • couple • pl
10
2026-06-21 • via Nuitee
S
SARAH • extended_group • gb
9
Lovely relaxing hotel
Pros:

Gorgeous hotel, very relaxing. Food was really good. Hotel staff were really lovely and helpful.

2026-06-19 • via Nuitee
N
Nicole • couple • de
10
Pros:

Auch in unserer Verlängerungsnacht war alles perfekt!

2026-06-19 • via Nuitee
N
Nicole • couple • de
10
Pros:

Einfach nur WOW 🤩! Das war das beste Hotel was wir in Asien je hatten! Alles war perfekt! Das Personal ist super aufmerksam und freundlich. Frühstück: besser geht nicht! Pool und Zimmer auch top! Wir kommen sehr gern wieder! Danke!

2026-06-18 • via Nuitee
J
Jacquiline • solo_traveller • ke
8
Pros:

The pool is to die for the rooms are clean and the buffet is endless

2026-06-18 • via Nuitee
T
Tibor • couple • sk
9
Milý personál, dostali sme bezplatný update izby. Všetko bolo úžasné, veľmi dobré raňajky, dobrá lokalita
2026-06-17 • via Nuitee
T
Tibor • couple • sk
9
Pros:

Pekný hotel. Milý personál, vždy sú k dispozícií. Letiskový transfer.

2026-06-17 • via Nuitee
Q
Quoc Chuong • family_with_children • vn
8
Pros:

Khách sạn mới, đẹp, cơ sở vật chất tốt

Cons:

Hơi xa trung tâm phố cổ

2026-06-14 • via Nuitee
R
Ron • extended_group • il
10
2026-06-14 • via Nuitee
N
Nigel • solo_traveller • gb
10
Met high expectations
Pros:

Attention to detail from the staff who are helpful. Rooms are nice and clean, good air-conditioning, decent shower pressure. Cleaned daily and relatively promptly. Good breakfast which rotated enough.

Amenities, complementary services and discounts for add-ons are appreciated.

Cons:

Really nitpicking, but the transport to the beach were not great in timing. No door on the shower stall meant bathroom could get wet.

2026-06-11 • via Nuitee
J
Joe • family_with_children • au
10
Perfection
Pros:

We absolutely loved our stay at The Saga for our family. All the staff are so welcoming and go out of their way to make your stay so comfortable.
Everything is so clean, the pool is beautiful, the buffet breakfast is delicious, and the gym has everything you need. It has been the highlight of our Vietnam trip.

Cons:

Nothing

2026-06-10 • via Nuitee
A
Alison • solo_traveller • fr
9
A charming hotel with wonderful staff, food & amenities, but perhaps not the best for light sleepers
Pros:

What I liked:

We had a lovely stay at this hotel. The staff were exceptionally kind, attentive, and always willing to go the extra mile to ensure guests had a great experience.

The restaurant is excellent, and the breakfast is outstanding, with delicious pastries, great Vietnamese coffee, and a wide selection of both Western and Asian dishes.

The hotel itself is charming, with beautiful, clean, and well-equipped rooms. It truly feels like a little oasis. We also appreciated the shuttle service to the town center and the complimentary bicycles, which were in very good condition and perfect for exploring the area.

Cons:

Guests looking for complete peace and quiet should be aware that the hotel can be quite noisy in the morning.

Street-facing rooms are exposed to traffic noise, including scooters and horns. Pool-facing rooms may also be affected, as the hotel is very family-friendly and the pool opens at 6:30 a.m. During our stay, children were often playing and shouting early in the morning, which disturbed our sleep.

That said, the hotel was very understanding and did its best to address the issue and make the rest of our stay as enjoyable as possible.

One final note: there is a noticeable gap under the room door, so noise from the corridor can be heard, especially in the morning when housekeeping begins.

2026-06-07 • via Nuitee
C
Christopher • couple • gb
10
Excellent hotel, staff and amenities. Highly recommend
Pros:

Great location, rooms and hotel facilities immaculate and the staff were fantastic (shout out to Ming and Cham and guest relations team). Really enjoyed the bar with pool table and happy hour was a nice touch as well. Highly recommend

Cons:

Happy with everything from the hotel. Perhaps add signage around the pool area to discourage people filming (this happened a lot)

2026-06-06 • via Nuitee
T
Thu Anh • family_with_children • vn
10
2026-06-06 • via Nuitee
E
Edna • couple • us
10
Definitely would recommend!
Pros:

Everything was great but the staff really made this an amazing stay. They went above and beyond to make sure we were taken care of and every time it was with a smile! The room, in my opinion (because my bf said the opposite 😆) had an amazing smell of lemongrass.. a spa like scent! I loved that it didn’t smell like a usual hotel room or cigarettes. The location was perfect- about 20-25 min walk to the old town; and beaches were just as close… or a quick drive.. poise they had shuttles that take you to the old town or beaches! The street it was on had plenty of shops also. The buffet breakfast was really good! Had plenty of options both traditional foods and continental breakfast options. The pool was comfortable, wish it had a few more pool chairs (but thank god we weren’t there during high season 😆).

Cons:

I don’t have anything to say that I didn’t like!

2026-06-05 • via Nuitee
T
Thi Thuy Trang • couple • vn
10
Tốt
Pros:

Nhận viên lễ Tân dịch vụ tốt đặc biệt Hương và Ly, sẽ quay lại

2026-06-03 • via Nuitee