Tatala Hotel & Garden

Hotels
8.9 (567 reviews)
7 Calle Cuauhtemotzin , Tepoztlán , MX

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Beautiful location
Cons:
Mixed service quality
Some additional charges perceived as excessive

Categories

Cleanliness
8.85
Rooms were described as very clean and well-maintained.
Service
9.05
Mixed reviews; some staff were described as friendly, while others were reported as passive-aggressive.
Location
9.35
Excellent location with beautiful views and proximity to key attractions.
Room Quality
8.85
Rooms were reported as comfortable, albeit with some issues regarding noise.
Amenities
8.65
The small swimming pool and terrace were appreciated, though some amenities underperformed.
Value for Money
8.85
Generally good value, but some guests felt charges for additional services were excessive.
Food and Beverage
8.35
Breakfast had mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
9.25
Overall positive experiences, with notable complaints mainly about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:17

Property Description

Luxurious Accommodation with Spectacular Mountain Views

Outdoor Swimming Pool and Garden Oasis
Indulge in relaxation at Tatala Hotel & Garden with our outdoor swimming pool and lush garden oasis. Unwind under the sun or take a refreshing dip in the pool while surrounded by beautiful greenery.

Gourmet Dining and Impeccable Service
Savor delectable meals at our on-site restaurant and experience top-notch service with our 24-hour front desk staff. Enjoy the convenience of delicious dining options just steps away from your luxurious room.

Modern Amenities and Comfortable Stay
Experience ultimate comfort in our well-equipped rooms featuring free WiFi, air conditioning, and flat-screen TVs. Wake up to the breathtaking mountain views and start your day feeling refreshed and rejuvenated.

Book your stay at Tatala Hotel & Garden for an unforgettable getaway in Tepoztlán.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.9
Based on 567 reviews
Cleanliness: 8.85
Service: 9.05
Location: 9.35
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
Z
Zalka • couple • cl
7
Cons:

Desapareció un par de aros de oro. Lamento no haberme dado cuenta a tiempo, estoy segura que fue cuando estábamos en el desayuno y fueron a la habitación a dejar un secador de pelo que solicité.

2026-10-14 • via Nuitee
G
gloria • solo_traveller • mx
9
2026-10-14 • via Nuitee
J
JULIO A • solo_traveller • mx
10
2026-10-12 • via Nuitee
M
Megan • couple • au
10
2026-10-12 • via Nuitee
R
Reijnier • solo_traveller • nl
9
2026-10-12 • via Nuitee
E
Enrique • couple • mx
10
2026-10-12 • via Nuitee
J
joacko • solo_traveller • mx
10
Excelente
Pros:

Limpieza

Cons:

Nada

2026-09-19 • via Nuitee
N
Noemie • couple • mx
10
Un lugar muy tranquilo en medio del centro
Pros:

Très calme et proche des rues du centre et de l’entrée di Tepozteco.

2026-09-18 • via Nuitee
A
ARZATE • solo_traveller • mx
10
Pros:

Sus amplias instalaciones, muy limpias y sobretodo mucha tranquilidad...

Cons:

Todo muy bien...

2026-09-17 • via Nuitee
P
Paul • couple • us
9
2026-09-05 • via Nuitee
M
Miriam • solo_traveller • mx
10
Pros:

Cómodo, limpio y el personal amable

Cons:

No pude ver la tv porque el internet no llegaba correctamente

2026-09-04 • via Nuitee
R
Richie Moreno • solo_traveller • mx
9
Pros:

Superstaff, beautiful place, small pool

2026-09-01 • via Nuitee
J
Jessica • extended_group • mx
8
Pros:

Muy buena ubicación, buen staff y atención al cliente. Cuartos muy limpios y de buen tamaño.

Cons:

Los servicios que ofrecen como los masajes, entre otros están un poco caros para la calidad del servicio

2026-08-29 • via Nuitee
R
Robert • extended_group • us
10
2026-08-28 • via Nuitee
A
Antonio • couple • mx
10
2026-08-27 • via Nuitee
K
kaarla.diaz • couple • mx
8
Cómodo para descansar
Pros:

Las instalaciones y el desayuno son excepcionales, adema de que el personal es muy atento, y agradecemos que nos permitieron utilizar el estacionamiento

Cons:

No me gustó que en el área de alberca no habia personal, y se sentía un poco descuidado en general. Habría estado excelente poder beber un buen drink ahí

2026-08-24 • via Nuitee
M
martha • solo_traveller • us
8
My stay was really pleasantl
Pros:

The property was very central, tranquil and clean.

Cons:

The only down was the breakfast.

2026-08-22 • via Nuitee
J
Jiménez • solo_traveller • mx
10
2026-08-19 • via Nuitee
G
Gabriela • solo_traveller • mx
9
Pros:

Las instalaciones

Cons:

Que la alberca es pequeña

2026-08-18 • via Nuitee
G
Garcimarrero • family_with_children • mx
9
Todo bien menos los otros clientes.
Pros:

La decoración, el ambiente, la naturaleza.

Cons:

Fue imposible meterse en la alberca porque es pequeña y las parejitas la acaparan para romancear porque está escondida en la terraza. El ruido de otros huéspedes que hacen su fiesta y se escucha mucho durante la noche y madrugada.

2026-08-18 • via Nuitee