Tatala Hotel & Garden

Hotels
8.9 (545 reviews)
7 Calle Cuauhtemotzin , Tepoztlán , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
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Review Highlights

Pros:
Clean and well-maintained facilities
Beautiful location
Cons:
Mixed service quality
Some additional charges perceived as excessive

Categories

Cleanliness
8.85
Rooms were described as very clean and well-maintained.
Service
9.05
Mixed reviews; some staff were described as friendly, while others were reported as passive-aggressive.
Location
9.35
Excellent location with beautiful views and proximity to key attractions.
Room Quality
8.85
Rooms were reported as comfortable, albeit with some issues regarding noise.
Amenities
8.65
The small swimming pool and terrace were appreciated, though some amenities underperformed.
Value for Money
8.85
Generally good value, but some guests felt charges for additional services were excessive.
Food and Beverage
8.35
Breakfast had mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
9.25
Overall positive experiences, with notable complaints mainly about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:17

Property Description

Luxurious Accommodation with Spectacular Mountain Views

Outdoor Swimming Pool and Garden Oasis
Indulge in relaxation at Tatala Hotel & Garden with our outdoor swimming pool and lush garden oasis. Unwind under the sun or take a refreshing dip in the pool while surrounded by beautiful greenery.

Gourmet Dining and Impeccable Service
Savor delectable meals at our on-site restaurant and experience top-notch service with our 24-hour front desk staff. Enjoy the convenience of delicious dining options just steps away from your luxurious room.

Modern Amenities and Comfortable Stay
Experience ultimate comfort in our well-equipped rooms featuring free WiFi, air conditioning, and flat-screen TVs. Wake up to the breathtaking mountain views and start your day feeling refreshed and rejuvenated.

Book your stay at Tatala Hotel & Garden for an unforgettable getaway in Tepoztlán.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 545 reviews
Cleanliness: 8.85
Service: 9.05
Location: 9.35
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
L
Laure • extended_group • fr
9
Escapade en dehors de Mexico très agréable !
Pros:

L’hôtel était très propre et très joliment décoré

Cons:

Il n’y avait pas beaucoup de choix pour le petit-déjeuner

2026-06-25 • via Nuitee
F
Flores Aviña • solo_traveller • mx
10
2026-06-24 • via Nuitee
A
Alejandro • couple • mx
7
2026-06-23 • via Nuitee
A
Alexandra • solo_traveller • pr
9
Pros:

Everything was beautiful and clean and perfect for our little honeymoon. Excelente servicio! Le pedimos que nos extendiera el check out y pudimos quedarnos màs horas. Gracias!

Cons:

Everything was great

2026-06-23 • via Nuitee
M
Mariano • solo_traveller • mx
10
Nice hotel in the heart of Tepoztlan
Pros:

Great location, beautiful property

Cons:

The AC stopped working suddenly during the night

2026-06-22 • via Nuitee
C
Carlos • couple • mx
8
2026-06-18 • via Nuitee
M
Mohammed • couple • ae
10
The team was very friendly and very clean and nice place
2026-06-16 • via Nuitee
M
Mohammed • couple • ae
10
2026-06-16 • via Nuitee
J
Joshua • couple • gb
5
Disappointed overall. Mediocre rooms and bad staff attitude.
2026-06-16 • via Nuitee
J
juan • solo_traveller • mx
7
Pros:

La vista

Cons:

Que hubiera un barandal en la piscina

2026-06-15 • via Nuitee
M
Mariana • solo_traveller • mx
10
2026-06-10 • via Nuitee
F
FRANCISCO JAVIER • couple • mx
9
2026-06-08 • via Nuitee
L
Lopez • solo_traveller • mx
10
2026-06-08 • via Nuitee
T
Thibaut • couple • fr
9
A great place to relax in Tepotzlan
Pros:

The room was very clean and comfortable. A little coffee machine was provided which we appreciated. The plants doted around the place gave a lovely feel to the hotel

Cons:

For the price we paid, we were surprised to find out that no drinking water was provided by the hotel, and that we had to buy our own

2026-06-07 • via Nuitee
G
Gazca González • couple • mx
10
2026-06-03 • via Nuitee
P
Paola • family_with_children • mx
7
Bonito
Pros:

El hotel está diseñado y arreglado con mucho detalle y el entorno es muy bonito. Las habitaciones son cómodas. No hay escritorios para trabajar en las habitaciones, pero se pueden utilizar las mesas del restaurante. El personal es muy amable y el desayuno es muy rico. Está muy bien ubicado, a unas pocas cuadras del centro del pueblo.

Cons:

La piscina es muy pequeña y está en el último piso, entonces no es un hotel pensado para disfrutar las instalaciones, sino para alguien que solamente busque dormir ahí. Puede ser una opción útil para quien esté organizando un evento en el hotel y quiera alojar a sus huéspedes. Solamente recomendaría más cuidado con la limpieza. Encontramos varias cucarachas en una de las habitaciones.

2026-06-03 • via Nuitee
L
Lizeth • solo_traveller • mx
10
Pros:

Las habitaciones super bonitas ,el desayuno delicioso y la atención del personal.

Cons:

El horario de check in , muy tarde , aunque si nos permitieron usar la alberca y estacionamiento mientras esperabamos

2026-06-02 • via Nuitee
E
Elena • solo_traveller • de
10
Pros:

Super schöne Anlage, sehr ruhig und doch zentral. Der kleine Pool bietet Aussicht auf die Berge. Es gibt oben Schirme und viele Liegen zum Entspannen. Das Frühstück kann man bis 11.30 einnehmen. Das Bett ist sehr bequem. Zudem ist die gesamte Gestaltung der Zimmer und der Anlage sehr einladend. Tolles Badezimmer.

Cons:

Alles war toll. Nur die Musik am Pool und vor den Zimmern muss nicht sein. Es wäre schön, wenn man hierauf verzichten könnte.

2026-06-02 • via Nuitee
G
Georgina • couple • mx
10
Great and safe location. Very clean and new.
Pros:

Its new, safe and good location

2026-06-01 • via Nuitee
L
Luz • couple • us
9
Cozy stay
Pros:

Friendly Staff

Cons:

The poop could be bigger

2026-05-30 • via Nuitee