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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Laundry
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Luggage storage
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Airport shuttle
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Bar
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Ironing service
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Meeting/banquet facilities
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Barber/beauty shop
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Daily housekeeping
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Designated smoking area
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Special diet menus - on request
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Sunset INN by Pro-Ema offers 3-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay. The hotel provides top-notch bed linen and towels for guests' convenience.
Convenient Amenities
Guests can enjoy the convenience of a bar, restaurant, room service, and luggage storage during their stay at Sunset INN by Pro-Ema. Whether you're looking to unwind with a drink, savor a delicious meal, or need assistance with your belongings, the hotel has you covered.
Great Location
Located in Dili, the hotel is in close proximity to Presidente Nicolau Lobato International Airport, just 8 km away. This prime location makes it easy for travelers to reach their accommodation swiftly upon arrival.
Book your stay at Sunset INN by Pro-Ema for a delightful and hassle-free experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff, excellent food in 2 restaurants
Such beautiful staff who were all very friendly and happy to help. They organised our lift from the port then to the airport and even arranged a driver to take us around which was a big help. The building itself is lovely and I highly recommend eating at the restaurant. Definitely recommend!
Being picky here but the pillows were a little uncomfortable and the bathroom could be slightly improved.
* Staff: All the hotel staff members were incredibly friendly, including the front desk team, breakfast crew, and housekeeping team, who were always so welcoming.
* Dining: Delicious dinner and dessert at the Mana Restaurant with fantastic value for money.
* Stay: Stayed for seven nights (six in a single room, new wing; one in a standard king room, old wing). The mattresses in both rooms are pleasantly firm and supportive, which is the type I prefer.
* Location: Close to a supermarket and the Lecidere waterfront promenade.
* Service recovery: After the airport pickup issue, the hotel kindly allowed me to check in early and offered a complimentary breakfast that morning. I deeply appreciated this thoughtful gesture to resolve the situation.
* Special thanks: Deepest gratitude to Antonio and Carolina for their genuine kindness and assistance.
* Airport pickup issue: My airport pickup was missed, despite prior confirmation. Thanks to a kind SIM card vendor at the airport who helped call the hotel, it was sorted out.
* Water pressure: The water flow in the shower was a bit weak during my stay. I didn’t particularly dislike this—just sharing as a quick reference for potential guests.
Clean and in a strategic location
The toilet lid
Nice friendly staff, lots of trainees around
Water pressure a problem in the shower, and wifi not always reliable.
Excellent hotel, great location and breakfast. Wonderful staff. Rooms are spacious and well laid out. I would stay here again
Be mindful that their organised transport is not reliable and have a backup plan. Their airport car did not pick us up due to a mix-up, a taxi they ordered to go to the ferry port arrived 30 mins late, and our car going to the airport was never confirmed and didn’t arrive - organise transport early and have a backup plan
Very friendly staff. Good breakfast
None
Excellent staff , really helpful and good English . Useful central location
Water pressure was poor in the shower - but it was hot
Nice location, friendly staff, laundry included in the price
Bardzo pomocny personel, sprawy transfer z lotniska.
Skromny wybór na śniadaniach, ale bez tragedii.
O atendimento sempre sorridente. Gente muito querida e pronta para ajudar e servir.
Excellent hotel with all proceeds going back into the community. Staff are excellent and an asset to the organisation. Both restaurants, cafe and breakfast are fantastic.
Excellent hotel, close to the main attractions in Dili. Fantastic staff, restaurants and rooms. Free laundry offered onsite
Wonderful, hospitable and helpful staff. Thanks for going above and beyond the call of duty! Highly recommend.
Hot water did not always work in shower
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