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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Outdoor furniture
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Airport drop off
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Airport pick up
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Aerobics
Review Highlights
Categories
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Property Description
Convenient Location
Located just a few kilometers away from major attractions like Kenyatta International Conference Centre and Nairobi National Museum, Maa Hotel & Suites offers a central base for exploring Nairobi.
Comfortable Accommodation
With well-equipped guest rooms featuring amenities like air conditioning, flat-screen TVs, and room service, guests can enjoy a comfortable stay at Maa Hotel & Suites.
Diverse Dining Options
From a buffet or continental breakfast to a restaurant serving American, Turkish, and international cuisine with special dietary options available, Maa Hotel & Suites ensures a diverse culinary experience for all guests.
Experience convenience, comfort, and culinary delights at Maa Hotel & Suites - book your stay now!
A deposit may be required at the property.
Location
Guest Reviews
Very modern, clean with good services, including laundry, although I thought it was a bit on the expensive side, but convenient, as they deliver the same day.
The breakfast buffet could be better quality. Eggs are not that expensive but the quality was very bad. Almost white yoke. The coffee was very watery, in a coffee producing country? My shower did not drain properly, although they fixed it. Then I returned at a later date and the shower head had a lot of leaks. Although I could still shower with plenty of hot water, these are details someone could check.
The breakfast Buffet
The room was quiet, I chose the garden view rooms. They had nice milky tea. Staff were approachable. The rates are good considering the location.
The bathroom is a little bit squeezed but still functional. I did not get to sample their meals as I would have wanted; a popular restaurant on ground floor that I am yet to try.
It’s a convenient location. Great rooms and customers always friendly.
The bathroom had no slope and therefore the water was not draining. It was overflowing into the whole bathroom. Had to put extra towels on the floor to stop the overflow. They did offered to change my room which I appreciated.
A nice Hotel and I'm sure u will be there again. 🫶
Not up to the standards claimed in booking.com.
Poor management/administration.
Everything gym and customer service
Nothing
The entire staff was nice and helpful
Nothing
Location was good. Security staff are very helpful.
Disappointing stay – poor service and noisy room
I was quite disappointed with my recent stay for several reasons:
Overpriced, Small Rooms:The rooms are far too small for the price being charged.
Noisy Room & Poor Support: My room had an incredibly noisy electricity meter that made it impossible to sleep. When I asked staff to look into it, I was told no one was available until the next morning.
Unhelpful Reception:The front desk staff were unhelpful and seemed to rely entirely on robotic, standard answers rather than actually trying to solve problems.
Subpar Food:To top it off, the food quality was highly disappointing.
I would not recommend staying here until they improve their customer service and maintenance.
Great stay at Maa Hotel Nairobi! Love the location!The staff were extremely friendly, helpful, and welcoming. A special thank you to Joseph, who was very supportive and always willing to assist whenever needed. His excellent service made my stay even more enjoyable. Highly recommended!
Near-by mosque
Traffic noises
The rooms are spacious and the location is quite central with respect to Nairobi CBD.
There’s nearby convenience stores and restaurants.
The breakfast was great and restaurant a la carte menu has enough variety.
Staff were also great and accommodating.
Quite a tight space if driving.
Parking can be a challenge.
Location and clean
They need to change the pillows ,mattress and duvey
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