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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Packed lunches
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Aerobics
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Housekeeping on request
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Reception hall
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Japanese garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Located just a few kilometers away from major attractions like Kenyatta International Conference Centre and Nairobi National Museum, Maa Hotel & Suites offers a central base for exploring Nairobi.
Comfortable Accommodation
With well-equipped guest rooms featuring amenities like air conditioning, flat-screen TVs, and room service, guests can enjoy a comfortable stay at Maa Hotel & Suites.
Diverse Dining Options
From a buffet or continental breakfast to a restaurant serving American, Turkish, and international cuisine with special dietary options available, Maa Hotel & Suites ensures a diverse culinary experience for all guests.
Experience convenience, comfort, and culinary delights at Maa Hotel & Suites - book your stay now!
Location
Guest Reviews
Property was in a nice serene environment with proximity to major locations
Clean and well maintained as well
The staff were very polite and helpful all through the stay, breakfast and dinner buffets had varieties!
Staff and facilities
Nothing was not to like
The property was excellent overall. The breakfast was really good and very convenient, and the location was a major bonus for me as it was very close to the mosque. Overall, it was a really pleasant stay with a great experience throughout.
Nothing everything was great
Comfortable bed, decent WiFi, gym messy but well equipped
Windows looking at a mosque, prayer audible in room
Alles clean
Bad ist das Wasser rausgelaufen
La générosité du personnel et l'authencité des lieux, on se croirait a OMAM maybe parceque le quartier semble majoritairement Musulman. la vue sur la grande mosquée est magnifique
Tout
Rien
Rooms are very clean, staff is super friendly and nice, great value!
Location wasnt far from everything
Bed was not comfortable
They didn't put pillow cases on all pillows
Staff instead of assisting and making sure the guest is comfortable just acting like prison guards not allowing friends to the room and checking how long they stayed. I felt like i was treated like a child when my friend came to visit and receptionist kept calling and saying i have to pay for a friend to be in my room!!!!
Also when checking in they give you a list of rules to sign which no where mentioned they rules are crazy, like losing a key is 1k KES, room service extra charge, no guests or pay for guests 100% immediately...
The worst experience
The cleanliness, staff were very friendly and made you feel comfortable
The food breakfast and dinner menu could be improved in the dining area on floor one. I tried the Garden restaurant and I loved that more. I needed the spa to completely relax me unfortunately they did not have one
Excellent customer care across all departments, great facilities, clean, safe for solo travellers, great city view, great internet connection.
Could improve on breakfast variety and quality/ freshness of some food items e.g. juices, pastries, etc.
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