Anchorage Hotel & Spa

Hotels
7.3 (2685 reviews)
Anchorage Hotel, Aveland Road, Babbacombe , Torquay , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Decor is dated

Categories

Cleanliness
6.19
Some reviews noted issues with cleanliness, including damp conditions and crumbling plaster.
Service
8.16
Friendly staff, with several reviews highlighting their helpfulness and efficiency.
Location
8.2
Multiple reviews appreciated the hotel's location, particularly its proximity to attractions.
Room Quality
6.65
Some reviews mentioned small room sizes and tired decor; however, others found rooms comfortable.
Amenities
7.18
Spa and pool facilities received positive mentions, though some issues with amenities were noted.
Value for Money
7.64
Guests expressed satisfaction with the value, especially regarding breakfast prices.
Food and Beverage
7.19
Breakfast was praised, but some guests criticized the quality of breakfast options, particularly instant coffee.
Overall Experience
7.16
Overall positive reviews highlight a good experience, with some notable criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Charming Family-Run Hotel in Torquay

Outdoor Pool and On-Site Restaurant
Enjoy a refreshing swim in the outdoor heated pool or indulge in delicious meals at the hotel's restaurant. The convenience of free private parking adds to the allure of this seaside retreat.

Comfortable Rooms with Modern Amenities
Each room is equipped with free WiFi, a TV, direct-dial telephone, and tea/coffee making facilities. Relax in the en-suite bath or shower room after a day of exploring the nearby attractions.

Convenient Location and Welcoming Atmosphere
Benefit from a 24-hour front desk and proximity to popular landmarks like Oddicombe Beach and Kents Cavern Caves. Unwind in the cozy lounges or explore the nearby parks during your stay.

Book your stay at the Anchorage Hotel for a memorable seaside getaway in Torquay.

Important information:

Please note there is limited on-site private parking. Guests can also park on the streets around the hotel, free of charge.

The seasonal outdoor pool is open between 1 May and 1 October.

Dogs are welcome at an extra fee of GBP 5 per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2685 reviews
Cleanliness: 6.19
Service: 8.16
Location: 8.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 7.16
R
Rafal • couple • gb
5
Wypad kilkudniowy.
Pros:

Śniadanie smaczne, obsługa miła, winda, parking, restauracja, ogródek, spa.

Cons:

Pokój wymaga renowacji. Brak klimatyzacji i słaba wentylacja sprawiają, że podczas upałów na drugim piętrze (poddaszu) jest bardzo gorąco, co znacząco obniża komfort pobytu.

2026-07-25 • via Nuitee
T
Titchy • solo_traveller • gb
10
Excellent
Pros:

Everything staff polite at all times and atentive

2026-07-25 • via Nuitee
K
KRYSTYNA • solo_traveller • gb
9
2026-07-25 • via Nuitee
A
Adam • family_with_children • gb
6
Good value for money, pleasant hotel with a nice location
Pros:

Good value, nice location, friendly staff. Free parking. Nice bedroom.

Cons:

Restaurant was limiting with its food options and times you could eat. Glasses from the bar were dirty and cups in the hotel room were dirty.

2026-07-24 • via Nuitee
M
Martin • solo_traveller • gb
1
The top floor room was a sweatbox that made me physically unwell.
Cons:

I had to check out of my room early because the room which was situated on the top floor was unsafely hot, this made me physically ill. This hotel refused to move me to a habitable room unless I paid a £180.00 upgrade fee for the remaining three nights. I messaged the hotel and advised Booking.Com that this breaches the u.k. consumer rights act and have requested a refund for the three unused nights. The hotel has ignored my message leaving me no option than to attempt to recover my refund due via the appropriate legal channels.

2026-07-24 • via Nuitee
B
Bavister • solo_traveller • gb
3
Pros:

Some of the staff were super.
The bed was comfortable.

Cons:

Badly in need of renovation and a good clean.
The chest of drawers broken, almost unusable. The shower likewise, the bath stained.
Parking was insufficient.
The swimming pool was filtered badly and covered in floating dead insects.
There was no toilet near the pool.
The food was awful.

2026-07-23 • via Nuitee
M
martin • couple • gb
7
👍👍
2026-07-23 • via Nuitee
B
Barry • couple • gb
6
We had an ok stay.
Pros:

Staff were great, spa and pool were greay

Cons:

The general building is looking dated and in need of refurbishment. Floors were very noisy and the people above us could be herd constantly walking across their room,

2026-07-23 • via Nuitee
M
Michelle • solo_traveller • gb
9
Pros:

Lovely setting. Friendly staff. Great food and ice-cream

Cons:

Some areas looked a little tired

2026-07-23 • via Nuitee
L
Lewis • couple • gb
5
Was only there to sleep which wasn’t great due to people slamming the doors
Pros:

Easy checking in.

Cons:

Small car park had to park on street.

Certain parts of the hotel didn’t smell to fresh

Bathroom could’ve done with a dust and possibly updating

No hair dryer in the room so the wife couldn’t wash and blow dry her hair.

2026-07-23 • via Nuitee
J
Julian • family_with_children • gb
10
Relaxing place to spend a few days I’ll be returning next month
Pros:

Nice hotel great location lovely pool and sauna

2026-07-22 • via Nuitee
D
dumitrel • solo_traveller • gb
1
S.hit hole
Pros:

I didn’t enjoyed at all . Never again

Cons:

Everything dirty and very uncomfortable. Check in 3 pm and pool closed 7 pm . The manager maner needs lots of improvement (very rude) . Felt like I paid for being treated with disrespect. Absolutely disgusting

2026-07-21 • via Nuitee
G
gary • couple • gb
2
Only there 1 hour checked in and out very quickly
Pros:

Didn't like anything.
Daisy was great to be fair , never met her but was quick with the refund

Cons:

Everything

2026-07-21 • via Nuitee
A
Ashley • solo_traveller • gb
4
Cons:

Wasn't very clean, rubbish under the bed. Bathroom very run down

2026-07-21 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-07-21 • via Nuitee
K
Kamilla • couple • gb
8
2026-07-21 • via Nuitee
P
Paul • extended_group • gb
8
2026-07-21 • via Nuitee
L
Lin • solo_traveller • gb
2
Pros:

Not a lot

Cons:

Generally grubby. Not enough staff. Charges for pool use. Poor quality evening meals. Room stark. Ensuite very tired.

2026-07-21 • via Nuitee
K
Kelly • couple • gb
10
2026-07-21 • via Nuitee
D
Deniz • family_with_children • tr
7
It was a good choice as a location just to solve our daily work. But it was a very bad choice for food.
Pros:

Staff behaviour and their relationship with us was very good.

Cons:

Since we came from Turkey, the breakfast was very bad for us in terms of variety. Although we had a breakfast option, we could not have breakfast any day during our stay.

2026-07-20 • via Nuitee