The Balmoral - Halaal

Hotels
7.8 (2738 reviews)
125 Marine Parade, Beach Road , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.51
Several reviewers noted issues with room cleanliness and unpleasant odors.
Service
8.48
Positive comments on staff friendliness and helpfulness.
Location
9.02
Multiple mentions of the excellent location near the beach.
Room Quality
6.97
Comments about outdated furniture and small bathrooms.
Amenities
7.5
Some amenities were not sufficient (e.g., no microwave) but basic needs were met.
Value for Money
6.96
Concerns about breakfast not being included and some food items not worth the price.
Food and Beverage
8.51
Food received high praise, especially the breakfast variety.
Overall Experience
8.48
Many positive experiences overall and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for ZAR 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for ZAR 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2738 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.48
K
Kuwa • solo_traveller • za
7
2026-05-30 • via Nuitee
M
Mohlaba • solo_traveller • za
5
2026-05-29 • via Nuitee
K
Kwena • couple • za
10
Enjoyed my stay i even extended my day till the 18
Pros:

The breakfast was so amazing

Cons:

Room 23 the door shower need to be fixed

2026-05-28 • via Nuitee
J
jijana • couple • za
9
Pros:

Meals on point
Bed comfortable and neat
view superb
TV Chanels

Cons:

Soap.small
Not enough for 2
Cocraoches.scary

2026-05-26 • via Nuitee
C
Cynthia • solo_traveller • za
10
Will recommend it 👌 to everyone around me
Pros:

It's a welcoming place warm cozy and conducive . The staff are friendly and nice catering for their guests. Service is Super 👌

Cons:

None

2026-05-26 • via Nuitee
P
Phiwokuhle • solo_traveller • za
10
2026-05-24 • via Nuitee
M
Mziwakhe • couple • za
6
Good vintage hotels overalls
Pros:

Close to beach

Cons:

Show door broken. Lift too slow. It could do with some renovation

2026-05-23 • via Nuitee
T
Themba • solo_traveller • za
4
Cons:

Wood floors creaking,provided with 1 chair while there 2 of us,second day was left with one towel but there's two people sharing he room

2026-05-22 • via Nuitee
P
Puseletso • solo_traveller • za
10
Good place to be
Pros:

Everything

Cons:

Nothing

2026-05-22 • via Nuitee
S
Shez • solo_traveller • za
10
2026-05-21 • via Nuitee
N
Nobuhle • couple • za
7
Pros:

Nothing

Cons:

I liked the property

2026-05-21 • via Nuitee
V
vanitha • couple • za
2
Not up to expectations
2026-05-21 • via Nuitee
S
Suhail • solo_traveller • za
4
2026-05-21 • via Nuitee
M
Magagula • solo_traveller • za
6
Fair
Cons:

Carpets
The furniture is a bit old

2026-05-21 • via Nuitee
S
Sephaka • couple • za
9
Hotel is good 👍
Pros:

Breakfast was on top 😋

Cons:

Noise from the staff during the night on passenger

2026-05-20 • via Nuitee
V
Victation • solo_traveller • za
10
Pros:

Friendly stuff, breakfast

Cons:

Friday late water shower was cold, geyser was switched off

2026-05-20 • via Nuitee
O
Obed Fanyana • couple • za
8
Pros:

Location

Cons:

Parking

2026-05-20 • via Nuitee
C
Catherine • solo_traveller • za
1
Disgusted with the standards of Balmoral Hotel
Pros:

The reception staff was polite

Cons:

Everything else

2026-05-20 • via Nuitee
J
Jacqueline Najjuka • solo_traveller • ug
5
2026-05-19 • via Nuitee
B
Busang • solo_traveller • za
10
2026-05-18 • via Nuitee