Bastion Heritage Hotel

Hotels
9.4 (959 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

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Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.4
Based on 959 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
C
Carol • solo_traveller • ie
10
2026-06-20 • via Nuitee
J
Joe • couple • gb
10
Fantastic stay wished it was longer, staff were faultless went above & beyond for us, will definitely return
Pros:

Fantastic location

Cons:

Nothing

2026-06-19 • via Nuitee
C
Carrie • solo_traveller • de
10
Perfect location for exploring Zadar!
Pros:

Great hospitality during the entire stay from all staff and housekeepers. Modern hotel, in a historic setting. A perfect location for exploring Zadar. Parking was easy, even for my motorcycle. Air conditioning worked well, water pressure was good, sheets/bed were very comfortable, nice fluffy towels. Breakfast was lovely and relaxing with eggs made to order.

Cons:

Nothing! I didn’t want to leave!

2026-06-19 • via Nuitee
P
Pascal • solo_traveller • fr
9
Cons:

La musique de l'établissement lounge garden" en face de l'hôtel, tard le soir

2026-06-18 • via Nuitee
B
Breno Bonfim • couple • br
10
2026-06-14 • via Nuitee
D
Dina • solo_traveller • hr
8
2026-06-14 • via Nuitee
M
Marisa • solo_traveller • us
10
Beautifully appointed designer boutique hotel
Pros:

This is a beautiful, high end designer boutique hotel that is absolutely beautiful and will make you feel at home. The location can’t be topped. It’s on the water and a short walk to the main shopping street in town. A wonderful compliment to beautiful Zadar! My friends recommended this hotel where they often stay. It’s lovely and I highly recommend!

2026-06-13 • via Nuitee
A
Andrew • family_with_children • ca
10
Unbelievable Staff - Best Servie of Any of the Many Countries I Have Visited!
Pros:

Difficult to put into words the exceptional service were ceived in Zadar at the Bation - my 69 yo amputee brother suffered a fractured vertabrae on a boat trip their - freak accident - no-one's fault. The hotel staff, to a person, could not have been more caring and accomodating for the needs of my brother. From the front desk staff of Marina and the Ivan-Mario twins to the above-and-beyond personal service of Majda who accompanied my bother and his wife to the ER for hours, I cannot praise this staff any higher. Majda has turned the service component of this property into the envy of Croatia in my opinion. Also the restaurtant was an unexpected gem with Rubyn providing 5-star service to us. The breakfast was the best we had in Croatia and the staff there top notch as well. Thankyou for making our visit to your beautiful city and country such an exceptional experience!

Cons:

Nothing - keep doing what you are doing and you will continue to shine!

2026-06-09 • via Nuitee
R
Richard • couple • cz
9
2026-06-09 • via Nuitee
S
Serge • solo_traveller • ch
9
Sinon Parfait
Cons:

Juste un détail, un bruit lancinant la nuit???

2026-06-09 • via Nuitee
R
Rainer • extended_group • de
10
Pros:

Tip Top, Lage Super, gegenüber sehr schöne Lounge am Wasser. Frühstück aussergewöhnlich.

2026-06-08 • via Nuitee
J
Johanne • family_with_children • us
9
Pros:

The location was excellent, close to the center without the traffic or noise. The breakfast was delicious and abundant.

2026-06-07 • via Nuitee
M
Mônica • couple • br
10
Pros:

Hotel muito bem localizado. Quarto confortável e silencioso.
Funcionários muito atenciosos e prestativos.
Estacionamento disponível no local , o q foi muito útil para nós.
Recomendo vivamente o hotel Bastion.

2026-06-06 • via Nuitee
D
Dario Comoglio • couple • it
9
Tappa a Zadar
Pros:

Posizione, decor camera, personale disponibile e simpatico

Cons:

Doccia poco illuminata

2026-06-04 • via Nuitee
D
Dominik • couple • de
10
Pros:

Sehr freundlich, schön gelegen und sauber

2026-06-03 • via Nuitee
G
Greg • couple • au
8
Pros:

Mario and his twin brother on the front desk were great

Cons:

We arrived by car and it was difficult to find.

2026-06-02 • via Nuitee
U
Ursula • couple • at
10
Jedenfalls gerne wieder
Pros:

Besonders freundlich und hilfsbereite Mitarbeiter , großartige Lage , angenehme Atmosphäre und gemütliche Zimmer

2026-06-01 • via Nuitee
V
Vishal • extended_group • in
9
Exceptional staff always willing to help. Seems like following Simon Sinek
Pros:

Spacious clean room and close to all the tourist spot

Cons:

Nothing

2026-05-31 • via Nuitee
P
Paula • couple • us
10
Exceptional service
Pros:

Everything! It was extremely comfortable. The breakfast was delicious and the staff were exceptional.

Cons:

There is nothing that I did not like about this hotel

2026-05-29 • via Nuitee
T
Thomas • extended_group • us
10
Friendly helpful staff and good location
Pros:

Excellent friendly staff, and close to the water organ!

2026-05-28 • via Nuitee