Bastion Heritage Hotel

Hotels
9.4 (993 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.4
Based on 993 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
E
eliezer • solo_traveller • il
10
Pros:

The best thing about the hotel is the kind staff. Receives you with a smile and will help you with everything you ask for

2026-07-18 • via Nuitee
O
Ole Christian • couple • no
9
2026-07-18 • via Nuitee
T
Teresa • solo_traveller • pt
10
Férias em família, excelente estadia neste hotel.
Pros:

Gostei de tudo, o quarto era grande, bonito e confortável assim como a casa de banho.
Hotel com excelente localização, hotel com 4 estrelas mas com qualidade de 5 estrelas.
Gostamos muito.

Cons:

Gostamos de tudo

2026-07-18 • via Nuitee
O
Olivier • extended_group • fr
10
Superbe
Pros:

La gentillesse du personnel ( réception et au pdej) , la jolie chambre , le calme malgré la musique du bar d en face , le petit déjeuner dehors sous les arbres, l emplacement au coeur de Zadar mais juste à l’entrée de la vieille ville.

Cons:

Lit un peu mou mais cela ne m a pas empêché de dormir , un peu de lumière dans la chambre j ai dormi avec un masque.

2026-07-18 • via Nuitee
K
Konstantin • extended_group • de
10
Recommended to stay in Zadar
Pros:

Great location and friendly staff!

Cons:

All was good for thus money

2026-07-18 • via Nuitee
S
Sartori • couple • it
9
2026-07-17 • via Nuitee
R
Rosol • couple • il
10
מומלץ מאוד
Pros:

מצוייין . קרוב להכל , חדר עם מבט לים, כל העובדים נחמדים ללא יוצא מהכלל, ארוחת בוקר מעולה👌🏻👌🏻

Cons:

אין

2026-07-16 • via Nuitee
M
Mara • solo_traveller • hr
10
Pros:

Lokacija, osoblje, smjestaj, sve za 10.

2026-07-13 • via Nuitee
V
Val • solo_traveller • au
10
Pros:

Excellent location, room and friendly efficient staff. Parking at 15 euros very reasonable.

2026-07-12 • via Nuitee
P
Patricia • solo_traveller • ar
10
2026-07-12 • via Nuitee
M
Marcus • solo_traveller • br
10
2026-07-11 • via Nuitee
V
Vlatka • extended_group • hr
8
Sukladno očekivanom
Pros:

Lokacija, ljubaznost osoblja

2026-07-09 • via Nuitee
I
Igor • solo_traveller • hr
10
2026-07-06 • via Nuitee
L
Louis • solo_traveller • fr
10
Pros:

Excellent stay in this hotel. We went to Zadar by accident, and loved the city!

Thanks to the staff for their hospitality

2026-07-05 • via Nuitee
S
Stephanie • couple • fr
10
Pros:

Tout était parfait !

2026-07-05 • via Nuitee
J
JeanClaude • solo_traveller • us
9
Pros:

Friendly staff ,but very professional
First class service all the way across.
Great location

2026-07-04 • via Nuitee
R
Rianna • solo_traveller • gb
9
Pros:

Everything

Cons:

I just wish there was a pool.

2026-07-03 • via Nuitee
M
Mohammed Abdullah • couple • sa
9
فندق مميز في المدينة القديمة
Pros:

الموقع المميز في السنتر
قريب من كل المرافق
نظافة الغرف
الخدمة المميزة
الاستقبال والترحيب

Cons:

رسوم المواقف
الإفطار يحتاج إلى مزيد من التنوع

2026-07-03 • via Nuitee
K
Katrine • couple • ch
10
Parfait !
Pros:

Emplacement idéal, chambre d’une propreté parfaite , personnel adorable et efficace, particulièrement la charmante Rihab et Maida dont nous avons apprécié l’ aide et les précieuses Information. Établissement recommandé.

Cons:

Tout était parfait

2026-07-03 • via Nuitee
H
Heike • solo_traveller • de
10
2026-06-30 • via Nuitee