Bastion Heritage Hotel

Hotels
9.4 (1015 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1015 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
M
Miguel • couple • es
9
2026-08-15 • via Nuitee
F
Frank • couple • de
10
Great location, comfortable hotel, all we want, will come again
Pros:

Stuff very friendly and always trying to help specifically at the reception. Breakfast great with high quality and great service. Location perfect to visit the old town in Zadar and to commute vua ferry boats to neighboring islands. There are also spots nearby allowing to swim in the sea. Zadar is very nice with great restaurants and a lot of options.

Cons:

not applicable

2026-08-15 • via Nuitee
V
Vittorino • solo_traveller • it
9
2026-08-15 • via Nuitee
C
Claudia • couple • br
10
Hotel espaçoso e confortável com excelente café da manhã
Pros:

Quarto excelente. Localização nota 10. Café da manhã excelente e funcionários muito gentis

Cons:

Localização , café da manhã e conforto

2026-08-13 • via Nuitee
T
TAICHI • couple • ch
10
Pros:

The staff is very kind.
The location is wonderful.
The room is clean.

2026-08-12 • via Nuitee
Y
yasaman fara • solo_traveller • de
10
Pros:

Location was perfect, big room and bathroom, our room had river view. We got free minibar and they arrange cake and wine for my mother's birthday 🎂. Everything was perfect. We couldn't use breakfast buffet but they prepared breakfast box for us.

Cons:

Nothing

2026-08-12 • via Nuitee
N
Natalie • solo_traveller • hr
10
Pros:

Super Lage, sehr aufmerksames und sehr nettes Personal.

Cons:

Die Design Suite hatte mehrere Schäden und war zum Teil etwas abgewohnt. Hätte auch etwas sauberer sein können, aber wirklich nur etwas.

2026-08-12 • via Nuitee
A
Anastasia • couple • us
10
Amazing!
Pros:

Absolutely loved the location and all the staff. Everyone was so helpful and accommodating!

2026-08-10 • via Nuitee
L
Larisa • couple • gb
10
2026-08-10 • via Nuitee
S
Sandra • couple • us
10
Pros:

The property was amazing and the staff was incredibly helpful, friendly and supportive accommodating all our needs and requests! They went beyond all usual customer service to provide incredible experience!

2026-08-09 • via Nuitee
L
Luis Alonso • solo_traveller • co
10
2026-08-09 • via Nuitee
J
Jason • couple • ca
9
2026-08-09 • via Nuitee
A
Anna • couple • au
10
2026-08-07 • via Nuitee
A
Alexander • family_with_children • ch
8
Sehr gute Lage in der Altstadt
Pros:

Sehr gute Lage in der Altstadt, alles zu Fuss erreichbar.

Cons:

Laute Musik von der gegenüberliegenden Terrasse/ Club. Darauf hat das Hotel jedoch keinen Einfluss.

2026-08-07 • via Nuitee
G
Galiya • couple • kz
10
2026-08-06 • via Nuitee
S
Samaržija • couple • hr
10
2026-08-06 • via Nuitee
N
Ninó • couple • it
9
2026-08-06 • via Nuitee
马锅头 • family_with_children • cn
10
2026-08-05 • via Nuitee
D
Didier • solo_traveller • fr
9
2026-08-05 • via Nuitee
V
Victoria • extended_group • es
10
Una experiencia estupenda
Pros:

La ubicación y la limpieza

2026-08-04 • via Nuitee