Novotel Aix-en-Provence Pont de L'Arc

Hotels
Novotel
8 (480 reviews)
Avenue Arc de Meyran , Aix-en-Provence , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Room conditions

Categories

Cleanliness
7.58
Inconsistent cleanliness noted, especially in bathrooms.
Service
9.05
Personnel charmant et à l'écoute, with some positive mentions of staff.
Location
9.09
Good location for exploring the area, easy parking.
Room Quality
7.04
Rooms deemed cold and lacking modernity by some guests.
Amenities
8.07
Basic amenities met expectations, but some improvements mentioned.
Value for Money
7.03
Guests felt the price did not always match the experience.
Food and Beverage
8.08
Breakfast and dining options received good remarks.
Overall Experience
8.05
Overall satisfaction with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:34

Property Description

Luxurious Outdoor Pool

Indulge in the refreshing outdoor swimming pool at Novotel Aix-en-Provence Pont de l'Arc, offering a perfect spot to unwind and soak up the sun during your stay.

Modern Amenities

Experience ultimate comfort with air conditioning, a flat-screen TV, and a private bathroom with a bathtub in every room. Stay connected with free Wi-Fi throughout the property.

Convenient Facilities

Start your day right with a delicious buffet breakfast and explore the on-site restaurant, bar, meeting rooms, and complimentary closed parking. Easy access to the historic center, TGV station, and Marseille-Provence airport adds to the convenience.

Come and experience luxury at Novotel Aix-en-Provence Pont de l'Arc - Book your stay now!

Important information:

Please note that guests are required to show the credit card used for the reservation upon check-in.

Up to 2 children (15 years and under) stay free when sharing with parents.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the half board rate includes dinner for 2 adults. A supplement applies for the dinner of children.Swimming pool: Closed from Mon, Oct 27, 2025 until Sun, Apr 12, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 480 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
B
Birdsall couple gb
8
2026-05-29 via Nuitee
T
Tagatac couple us
10
Great location and so convenient to many other towns on the riviera.
Pros:

Clean and comfortable

Cons:

The outside. I almost left before checking in. It looks like a dump from the parking lot

2026-05-27 via Nuitee
P
Priska solo_traveller ch
8
2026-05-27 via Nuitee
M
Magali solo_traveller fr
7
2026-05-26 via Nuitee
D
Daniel couple ch
10
2026-05-26 via Nuitee
J
Jean solo_traveller fr
1
Cons:

Chambre handicapé malgré tout le respect que je leur donne

2026-05-26 via Nuitee
J
Jose solo_traveller es
7
Bien pero calurosa
Pros:

Ubicación
Restaurante
Desayuno

Cons:

No funcionaba el aire acondicionado de la habitación. Hizo mucho calor

2026-05-23 via Nuitee
J
Jean Christophe couple fr
6
Hôtel de passage ou pour séminaire . Aucun charme
Pros:

Le lit , le petit déjeuner, le personnel , le parking gratuit

Cons:

L’établissement aurait besoin d’entretien . Les herbes folles entre les dalles de la piscine , les meubles extérieurs rouillés , les deux façades de l’hôtel qui n’ont aucun charme ( on dirait une prison ) , , l’absence deux façades balcons !

2026-05-22 via Nuitee
J
Janick family_with_children fr
5
Qualité Novotel : décevant !
Pros:

la literie, l'espace dans la chambre. Le petit déjeuner et l'espace du petit déj très agréable.

Cons:

Une chambre à 150 € (sans le petit déj), la dernière qui reste, au rdc, proche du lobby (bruit), chambre pour personne handicapé (ce qui en soi n'est absolument pas un problème) avec une salle de douche digne d'un hôpital publique ... , pas de bouteille d'eau d'accueil par exemple, mobilier vieillissant... je ne vois pas de différence avec un hôtel Ibis sauf le prix.

2026-05-21 via Nuitee
E
Elena couple ch
8
2026-05-21 via Nuitee
P
Pauline family_with_children fr
7
2026-05-17 via Nuitee
M
Maite solo_traveller es
6
Cerca de Aix y bien para visitar la provenza y una reforma muy limitada
Pros:

Que esta bien ubicado si vas a recorrer los pueblos de la lavanda

Cons:

Una reforma un poco justa

2026-05-17 via Nuitee
A
Ankit couple ie
8
Good stay!
Pros:

We had a good stay overall. The staff were very friendly and welcoming, and the room itself was nice and comfortable.

We ended up spending most of our time exploring the center of Aix, so unfortunately we didn’t get the chance to fully enjoy all of the hotel facilities. Still, it was a pleasant stay and a good base for visiting the city.

2026-05-12 via Nuitee
J
Joan family_with_children es
10
UN HOTEL ACOGEDOR
Pros:

EL confort de la habitación, el desayuno muy bueno y muy completo I EL PARQUING GRATUITO

Cons:

EL ARMARIO ERA ABIERTO, SOLO SE PODIA COLGAR LA ROPA Y CASI NO HABÍAN ESTANTERIAS

2026-05-05 via Nuitee
S
STEPHANE extended_group fr
10
2026-04-26 via Nuitee
Y
Yuriy family_with_children ua
10
Pros:

Everything was perfect. Breakfasts are excellent. Rooms are modern and clean. The hotel has its own free parking and pool.

2026-04-26 via Nuitee
A
Alexandra solo_traveller fr
8
Très bien dans l’ensemble
Pros:

La chambre et literie et le personnel adorable et disponible

Cons:

Le restaurant pas terrible
Sauf petit déjeuner très bien

2026-04-25 via Nuitee
A
Asma solo_traveller fr
8
2026-04-21 via Nuitee
J
Jacques solo_traveller fr
8
2026-04-20 via Nuitee
V
Valerie family_with_children fr
9
2026-04-20 via Nuitee