Ambassador Transit Hotel - Terminal 2

Hotels
7.9 (412 reviews)
60 Airport Boulevard, Singapore Changi Airport Terminal 2 #03-136, Departure Trasnit Lounge , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Fax/photocopying
Non-smoking throughout
Adult only
Beauty Services
Pedicure
Fire extinguishers
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Functional amenities
Cons:
High price
Small room sizes
Low water pressure in shower
Inadequate food service

Categories

Cleanliness
7.79
Mixed reviews regarding cleanliness, some comments indicate it's clean but others mention issues.
Service
8.76
Staff described as helpful and friendly, contributing positively to the service rating.
Location
9.3
Conveniently located, favorable comments on accessibility from terminals.
Room Quality
7.25
Comments about small room sizes and lack of windows negatively impact this rating.
Amenities
7.78
Amenities like coffee machines mentioned as inadequate; however, some rooms offered good features.
Value for Money
6.74
Criticism regarding high prices compared to the perceived quality and experience.
Food and Beverage
7.29
Food received mixed feedback with some stating it was average.
Overall Experience
8.26
Overall experience was positive despite some issues; it meets the needs for layover stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:56

Property Description

Convenient Location
Located within Changi Airport Terminal 2, the Ambassador Transit Hotel provides easy access in the Departure/Transit Lounge South. Perfect for travelers with long layovers or early flight departures.

Hourly Accommodations
Offering flexible hourly accommodations with a minimum 6-hour block charge, guests can rest and rejuvenate in between flights. Ideal for travelers seeking a comfortable and convenient stay without leaving the airport.

24-hour Assistance
With a 24-hour front desk available, guests can seek assistance on luggage collection, onward boarding pass, or re-entering the transit area. Enjoy a seamless and stress-free stay with round-the-clock support at your fingertips.

Ready to experience a comfortable and convenient stay at Ambassador Transit Hotel – Terminal 2 (AIRSIDE), Singapore? Book now to secure your transit oasis in Changi Airport.

Important information:

Please note that the hotel is located in the transit area, and guests must not clear the immigration.

Guests are requested to provide flight details and check-in time during booking for processing.

Guests checking in from Singapore to the hotel must be check-in on an outbound flight. A valid traveling document must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 412 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 7.78
Value for Money: 6.74
Food and Beverage: 7.29
Overall Experience: 8.26
S
Shane couple au
8
2026-06-05 via Nuitee
R
Rhoderick solo_traveller au
8
very expensive
Pros:

clean

2026-06-04 via Nuitee
B
BHAVANI couple au
8
Pros:

Too expensive

Cons:

The price

2026-06-03 via Nuitee
R
Reg couple au
9
Made the long stop over much more enjoyable and you feel refreshed for the next flight
Pros:

Rooms were very good. Clean, quiet and comfortable. Meal vouchers provided for Transit Lounge across the corridor. Made the stop over very easy with the chance for a shower and a sleep.

Cons:

Was reasonably expensive.

2026-06-02 via Nuitee
D
Diana solo_traveller au
9
A little haven from the hustle and bustle of the airport
Pros:

Comfortable bed in quiet dark room. The slippers and toiletries were most welcome. Good range of breakfast foods to choose from.

Cons:

Nothing

2026-06-01 via Nuitee
B
blanc solo_traveller fr
8
Bien pratique
Pros:

L'emplacement, la propreté, la restauration, les équipements, le personnel.

Cons:

Le lit beaucoup trop dur pour moi.
Cela serait préférable que les repas puissent être pris en dehors des heures de location de la chambre.

2026-06-01 via Nuitee
J
Jennifer solo_traveller au
9
Pros:

It was a godsend to be able to have a shower and a sleep after three flights & then an eleven hour layover before the fourth flight. I was able to arrive home feeling so much better. The food at the lounge was excellent too.

2026-05-31 via Nuitee
C
Catherine couple za
4
Pros:

The only thing that is good about this hotel is the location inside the airport.

Cons:

Hugely expensive. No windows. Small rooms. Hard beds. Old bathrooms, carpets and sparse furnishings. No fridge. No milk. No coffee. Compared to other airport hotels it is shocking AND expensive. Totally opposite in feel to Changi airport itself. Hugely disappointing.

2026-05-31 via Nuitee
L
Lorenz solo_traveller au
8
Cons:

Room much to cold

2026-05-31 via Nuitee
G
Geoffrey couple gb
6
Good for a 12 hour transit
Pros:

Loation good for transit

Cons:

Unable t get dinner as offered due to restaurant being full

2026-05-30 via Nuitee
S
Suresh couple gb
9
Excellent location and staff.
Pros:

Location

Cons:

It had a wobbly bed and a high step to the bathroom

2026-05-28 via Nuitee
L
Lea couple au
10
Valuable rest and refreshment attained between two long haul flights was much appreciated.
Pros:

Quiet, comfortable accommodation within the terminal.

Cons:

A bit expensive for a very short stay.

2026-05-27 via Nuitee
M
Maria solo_traveller au
5
Sound proofing needs to be improved and doors fixed so they don't fall shut so loudly.
Pros:

Efficent fast check in, friendly staff, room size and comfortable bed

Cons:

Very noisy despite stating soundproofing. Doors in particular from shared facilities slamming shut loud. At one point I thought someone was in my room when I heard shuffeling noises which must have come from next door or the corridor. My sleep was interrupted numerous times.
No bathroom in my room. As I was already undressed ready to walk to the shared showers it was too late to go to the reception to enquire. I just wrapped the towel around and hoped noone will be in the corridor.

2026-05-27 via Nuitee
S
Sutharsan solo_traveller lk
8
2026-05-26 via Nuitee
A
Alice solo_traveller au
7
Pros:

Within the 'air' side of the terminal as advertised.
Clean room, decently quiet. Beds comfortable.

Cons:

It was as expected given the price and location
Breakfast was adequate given I was there at like 3am, but pretty bare bones.

2026-05-25 via Nuitee
J
Jelena solo_traveller jp
8
2026-05-24 via Nuitee
G
Gary Soden couple us
9
Pros:

Staff, room and location were great

2026-05-24 via Nuitee
M
Maree couple au
7
Room was quiet & comfortable. Food was edible but very plain. No option but to eat in the room.
Pros:

Comfortable, good to sleep when deprived from a long flight.

Cons:

So booking for a 4 hour session does not work because you cannot check into your flight that early. Therefore, we did not get our full 4 hours. Disappointed we didn't realize this. The dinner menu was limited and there was only one option available.

2026-05-23 via Nuitee
S
Susan solo_traveller us
9
2026-05-23 via Nuitee
L
Louise solo_traveller au
8
2026-05-22 via Nuitee