National Palace Wine & Spa Hotel

Hotels
9 (721 reviews)
31 Velikokniajevska Str. , Sliven , bg

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
8.25
Some reviews mentioned dirt and dust; cleanliness needs improvement.
Service
9.75
Excellent and friendly service highlighted in multiple reviews.
Location
9.25
Good location for visiting attractions, as mentioned by guests.
Room Quality
9.25
Large and comfortable rooms noted by guests.
Amenities
8.25
Spa quality mentioned but with some equipment not in service.
Value for Money
9.25
Perceived good value as highlighted by various reviews.
Food and Beverage
8.75
Good food options but breakfast variety mentioned as lacking.
Overall Experience
9.25
Overall positive experience shared by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Convenient Location
Located in the heart of Sliven, National Palace Hotel offers easy access to attractions and transportation. The nearby bus stop and underground parking provide added convenience for guests to explore the city.

Comfortable Accommodations
Each unit at National Palace Hotel is equipped with modern amenities such as free air conditioning, a flat-screen TV with cable channels, and a private bathroom. Some rooms even boast additional features like balconies and minibars for a luxurious stay.

Dining Options
Start your day with a delicious breakfast served daily and indulge in delectable dinner options at the on-site restaurant. Guests can also unwind with drinks at the lobby bar or conveniently pick up snacks at the nearby grocery shop.

Experience comfort, convenience, and great dining options at National Palace Hotel. Book your stay now for a memorable experience in Sliven.

Important information:

Please note that smoking is forbidden in hotel rooms. Guests can choose a room fitted with a balcony when booking.

Pets up to 5kg are allowed upon advance request with the hotel and are only permitted in certain room types. There is an additional charge for the pets. Please note that National Palace Spa & Wellness Hotel will charge you 30 BGN per day per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for BGN 40 per person per night when using an existing bed.
    People no matter the age stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 721 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
S
St_1 • solo_traveller • bg
9
St_1
Pros:

СПА-то беше много добро. Персоналът в СПА центъра беше много любезен.

Cons:

Храната в ресторанта не си струва. Сервитьорката в желанието си да бъде много любезна, забрави част от поръчката.

2026-07-04 • via Nuitee
P
Petya • solo_traveller • gb
10
Another lovely stay
Pros:

This is the second time I was able to purchase a deal the venue had on (I always travel on a budget and find deals very helpful).

Thank you Maria at reception for always being so helpful.

Great staff overall - reception, housekeepers, restaurant staff.
I always recommend the breakfast omelette they make in front of you :)

Lovely summer garden :)

Cons:

Constructive feedback for the venue in the hope it helps them : the room I stayed in had an amazing air conditioner which made all the difference in the high temperature :)
From past experience I'm not sure if the air conditioning is as good in all types of rooms (summers can get very hot in Bulgaria)

2026-07-03 • via Nuitee
Савова • couple • bg
8
Cons:

Имаше подземен паркинг със свободни места. Посещението ни беше за една нощувка, на сутринта когато си тръгвахме видяхме, че имаме бележка на колата както и на още една кола също с текст “моля изкарайте колата от паркинга”. При напускане на хотела заплатихме такса за паркинг около 7,15€ без все още да сме видяли тази бележка. Въпроса е затова че не сме премахнали колата веднага ли имаме такса или си има така или иначе. Иначе хотели е повече от прекрасен.

2026-07-03 • via Nuitee
Мариела • couple • bg
10
Препоръчвам!
Pros:

Прекрасен хотел! Всичко беше на ниво, нямаме забележки. Надмина очакванията ни. Просторни, удобни стаи с голяма баня. Бяхме посрещнати с комплимент в стаята - плодове и минерална вода. Има паркинг на разположение на гостите. Изобилна и многоразнообразна закуска. Ресторанта в хотела също много ни хареса. Благодарим на целия персонал, който с усмивките си направи престоят ни още по-добър!

Cons:

Нищо.

2026-07-02 • via Nuitee
C
Carole • couple • fr
8
Pros:

La taille des chambres, Le restaurant dans le jardin très agréable, le spa, la qualité de l'acceuil

Cons:

La salle de bain mériterait d'être rénovée, dommage

2026-06-30 • via Nuitee
M
Michael • solo_traveller • us
10
Hidden gem in Sliven
Pros:

Hotel is unassuming when you enter the lobby, but the sauna area and restaurant is amazing. Truly a hidden gem!

Cons:

Walk in shower instead of step-in tub would be nice

2026-06-29 • via Nuitee
S
sorin g • couple • ro
8
2026-06-29 • via Nuitee
V
Vesislava • couple • bg
10
2026-06-29 • via Nuitee
мариана • extended_group • bg
10
2026-06-29 • via Nuitee
T
Tatiana • couple • ua
10
2026-06-28 • via Nuitee
I
Irina • solo_traveller • bg
10
Pros:

Всичко ни хареса. От отношението на персонала до чистотата в спа центъра и в стаята. Много любезни и отзивчиви! Направиха престоя ни незабравим!

2026-06-28 • via Nuitee
M
Milena • family_with_children • bg
10
Pros:

Facilities design , conference room is as great small cinema, restaurant , car parking , and location quite hidden place in city centre , friendly staff , room equipment, large bathroom, very well cleaned

2026-06-25 • via Nuitee
G
Guodong • extended_group • cn
10
很舒适的酒店。
Pros:

房间设施齐全，居住舒适；酒店环境优美。

Cons:

无。

2026-06-25 • via Nuitee
I
Irina • couple • bg
5
Cons:

Нямаше климатизация в стаята и беше топло.
Само един прозорец беше отваряем и той нямаше комарник.

2026-06-25 • via Nuitee
N
Nadiia • extended_group • ua
8
2026-06-23 • via Nuitee
B
BV • solo_traveller • lu
9
2026-06-22 • via Nuitee
D
Dimityr • solo_traveller • bg
10
2026-06-21 • via Nuitee
R
Radostin • couple • bg
6
Pros:

Закуската ми хареса, персонала в ресторанта, беше отзивчив. Спа зоната и обслужващия персонал и масажиста бяха изключително любезни, отзивчиви и комуникативни.

Cons:

Обслужването на рецепция и неспособноста на служителите за комуникация с гостите. С ченгел да им вадиш думите от устата. Под всякаква критика. Паркинга няма места през цялото време, а подземния се плаща по 7€ на ден - недопустимо за четри звезден хотел.

2026-06-19 • via Nuitee
C
Chelina • couple • fr
10
2026-06-17 • via Nuitee
B
Borislav • solo_traveller • bg
10
2026-06-16 • via Nuitee