Sirkeci Grand Family Hotel & SPA

Hotels
9 (1808 reviews)
Hocapaşa Mah. Serdar Sok. No:5, Sirkeci Fatih , Istanbul , tr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise from outside
Room maintenance needed

Categories

Cleanliness
8.75
Generally positive feedback on cleanliness but mentioned old building aspects.
Service
9.75
Numerous compliments on friendly and helpful staff.
Location
9.25
Great location with easy access to transportation and attractions.
Room Quality
8.25
Rooms need maintenance; some complained about noise.
Amenities
8.75
Basic amenities provided but some reviews indicate need for updates.
Value for Money
9.25
Guests feel they received good value for their stay despite some issues.
Food and Beverage
8.75
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
9.25
Overall positive experience with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:04

Property Description

Central Location in Istanbul

Located in the heart of Istanbul, Sirkeci Family Hotel & SPA offers a convenient stay for travelers looking to explore the city's famous landmarks. Within walking distance to attractions like Topkapi Palace and the Blue Mosque, guests can immerse themselves in the rich history of Istanbul.

Comfortable Rooms and Relaxing Spa

Each air-conditioned room at Sirkeci Family Hotel & SPA is designed with your comfort in mind, featuring modern amenities such as a flat-screen TV, coffee machine, and a safety deposit box. Guests can also unwind at the on-site spa and wellness center, complete with a sauna for the ultimate relaxation experience.

Exceptional Services and Multilingual Staff

At Sirkeci Family Hotel & SPA, guests can expect top-notch services including room service, currency exchange, and a 24-hour front desk with multilingual staff fluent in Arabic, Bengali, German, and English. Whether you need assistance or local recommendations, the dedicated team is always ready to help.

Experience the best of Istanbul at Sirkeci Family Hotel & SPA. Book your stay now for a memorable and comfortable visit to this vibrant city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1808 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
M
Mohammed • extended_group • sa
10
2026-07-11 • via Nuitee
I
Inka • family_with_children • dk
10
Zentrale Unterkunft perfekt für Familien
Pros:

Super für Familien, große Zimmer. Die Lage war sehr zentral und das Personal sehr nett und hilfsbereit 😊

2026-07-10 • via Nuitee
S
Salwa • extended_group • sd
5
الموقع افضل مافيه كل الخدمات حوالينه واقع قريب للأسواق والمترو والترام
Pros:

اكثر شي عجبني الموقع ، النت ، انه عندهم 3 أسرة.
واحد من الموظفين كان راقي ومتعاون

Cons:

باب الحمام غير مغلق بالكامل بتسمع كل شي ، وفيه صوت لم يسكر او يفتح مزعج للغير . عموما الحمام مافيه خصوصية للاسف، التلفون في الغرفة متعطل ، الاصانصير مرة مااشتغل الموضوع كان صعب، الأسرة شوية قديمة بس لابأس بها

2026-07-10 • via Nuitee
S
Sabina • family_with_children • ua
10
2026-07-06 • via Nuitee
T
Tasawar • family_with_children • gb
10
Pros:

Lovely staff who were helpful. Location was great

Cons:

Property was fine no issue at all.

2026-07-02 • via Nuitee
D
DAVID • family_with_children • es
6
Correcto, pero...
Pros:

La habitación era grande. Las camas eran relativamente cómodas, no las más cómodas en las que he dormido pero tampoco las peores. La ubicación es excelente, a un paso de los puntos más emblemáticos de la ciudad.

Cons:

El aire acondicionado no funcionaba... Los filtros estaban sucios a niveles épicos. La habitación era literalmente un horno. Imposible aguantar mucho tiempo en ella. Las cortinas eran cortas así que desde las 6am entra toda la luz posible... despertador gratis...
Algunas instalaciones electricas era peligrosas.

2026-07-01 • via Nuitee
H
Halil • solo_traveller • de
10
Super, immer wieder gerne
Pros:

Immer Hilfsbereit
Der Empfangpersonal eine Herr mit Zopf wahr sehr sehr freundlich und Hilfsbereit.

Cons:

Klimaanlage ohne Fernbedienung

2026-07-01 • via Nuitee
R
Rasel • solo_traveller • qa
7
2026-06-30 • via Nuitee
H
Hannah • extended_group • au
8
Pros:

Super friendly staff. Easy check in process. Amazing location.

2026-06-29 • via Nuitee
عبدالله • solo_traveller • om
10
قريب من محطة مترو سيركجي 100 متر
Pros:

فندق فوق ممتاز جميع الطاقم الفندق ممتاز أشكر استاذ اشرف
واستاذ سراج

2026-06-28 • via Nuitee
I
Ignacio • extended_group • uy
10
2026-06-27 • via Nuitee
O
OZAN • family_with_children • at
10
Pros:

temiz ve merkezde

2026-06-25 • via Nuitee
O
OZAN • family_with_children • at
10
Pros:

temiz ve ferah bir hotel, ayni zamanda merkeze cok yakin

2026-06-25 • via Nuitee
S
SojanML • solo_traveller • in
5
Badly maintained, small hotel in a good location
Pros:

Location is excellent

Cons:

Shower is broken, Not provided any toiletries when checked in, but do provided it on next day after taking 3 times.

TV is there, but no remote is found in the room.

Not enough light in the room, so really difficult to apply makeup.

Rooms are small, it looks like in the photograph, but the size is totally misleading.

2026-06-23 • via Nuitee
Y
Younas • family_with_children • bh
9
My stay was excellent. Siraj and Ashraf both are very good and help
Pros:

The hotel is located in an excellent location where Sirkeci tram station & Marmaray metro station are just 2 min walk.
Hagia Sophia, Blue Mosque, Spice Bazaar, Grand Bazaar, Gulhane Park, Top Kapi Palace & Basilica Cistern are located nearby and you can visit them by walk.
Dominos Pizza is just next to the Hotel and my kids love it.
Many restaurants are nearby including famous Hafiz Mustafa.

Cons:

Nothing

2026-06-22 • via Nuitee
A
Abdulaziz • extended_group • sa
8
Pros:

الموقع ممتاز والسعر حلو

2026-06-22 • via Nuitee
J
Júlia • extended_group • es
7
Comoda y correcta
Pros:

Nos dieron una habitaciones mejor a la que habiamos reservado

Cons:

Algunas instalaciones muy cutres o inacabadas sobretodo en el baño (como estanterias y posa papeles)

2026-06-21 • via Nuitee
Y
Yelmurat • extended_group • kz
10
Pros:

The breakfast was excellent. Since I was traveling with my parents, the location was very important to us, and it was perfect. The hotel was conveniently close to major attractions, as well as the metro, tram stops, shops, and cafés.

The hotel staff were very helpful and assisted us with everything we needed. The room was clean and well-equipped with all the essentials. It even included tea, coffee, and complimentary water.

Overall, everything exceeded our expectations, and we had a wonderful stay.

2026-06-21 • via Nuitee
A
Arshad Umer • solo_traveller • fi
3
Pros:

Only location.

Cons:

We booked family connecting room.
but we did not received, what we booked.

2026-06-21 • via Nuitee
K
Kamel • solo_traveller • fr
10
Très bon emplacement a petit prix
Pros:

L' emplacement au centre de toute visite

Cons:

Rien

2026-06-21 • via Nuitee