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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Games room
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Spa/wellness center
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Table tennis
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Babysitting/child services
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Billiards
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Hammam
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Karaoke
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Beachfront
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Kids' outdoor play equipment
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Water park
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Pool with view
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Heated pool
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Vending machine - drinks
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Indoor pool
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Indoor play area
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Vending machine - snacks
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Kid-friendly buffet
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Pool bar
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Kids' club
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Entertainment staff
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Water slide
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Fence around pool
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Steam room
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Fitness/spa locker rooms
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in our 4-star resort with spacious rooms and modern amenities, just a stone's throw away from the beach.
Fun for Everyone
Take advantage of our seasonal water park, perfect for family fun in the sun, and unwind at the relaxing Spa after a long day of activities.
Discover the Surroundings
Explore nearby attractions like Fatima, Leiria, and Marinha Grande for a taste of history, culture, and stunning coastal landscapes.
To book your unforgettable stay at Hotel Cristal, reserve now!
Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation.
If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation credit card.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 7, 2026 until Fri, Jun 4, 2027
A deposit may be required at the property.
Location
Guest Reviews
Comida, instalaciones, limpieza, trato.
Por decir algo, los chicos fotografos son demasiado insistentes con hacerte fotos en la piscina.
Tudo
Nada a apontar.
Localização. Parque aquático
Muita confusão para fazer as refeições.
Comida muito semelhante todos os dias.
Pequeno almoço fraco
El parque acuático, las casitas , las actuaciones y los bufets.
No hay luz encima del techo en la habitación, por la noche no se puede leer con las luces pequeñas.
Vila familiar muito pequena, ar condicionado voltado para a 2 cama é muito ruidoso
The room was quite new, big and clean, nothing to complain about. Animation team was brilliant: they entertained kids and adults during the day and in the evening! Thanks a lot to anyone from animation team.
Food and bar were absolutely incredible. We enjoyed every meal. The service in the restaurant was also excellent
Reception was very flexible, they let us check in earlier than in 5pm.
1. Room: it was almost impossible to take a shower in the room, because water was constantly jumping from cold to extremely hot.
2. Service: cleaning the room was unpredictable: sometimes it happened in the morning as expected, sometimes in was right after lunch. You are the family hotel and you should expect that people with kids will have nap after lunch.
3. Spa: 2 days of 5 indoor pool was closed. Half of the units in water lounge did not work and were told about it only after payment. You can't take a full price of the spa if only half of it works. Only one woman in the spa area was nice and pleasant. Other staff, especially the man, was rude.
Todo en general. Muy tranquilo con respecto a los niños y mucha diversión para ellos.
Lo que menos me gustó fue la comida. Hubo dias que prácticamente no hemos comido nada y otros que muy bien....pero en general muy poco variedad.
La limpieza en todas las instalaciones, la amabilidad del personal, la piscina interior tan acogedora y con vistas al océano, y la zona de las casitas que es preciosa y está muy bien cuidada. Y por supuesto el parque acuático con todos sus toboganes. En general es un sitio maravilloso para ir con la familia. Un acierto total.
Como único pero, los chorros de la piscina interior funcionaban muy pocos, y uno de ellos estaba tan fuerte que hacía daño. Excepto este detalle, no puedo decir nada negativo.
Una vez más, un hotel ideal para ir con niños, todo pensado para ellos.
Tanto el personal del hotel, como el equipo de animación, un lujo.
Mencion especial
Gostamos bastante da nossa estadia. O hotel é muito bonito, bem cuidado e realmente pensado para famílias com crianças. As casinhas coloridas deixam o ambiente ainda mais charmoso e dão um toque especial à experiência.
O quarto é amplo, confortável e muito espaçoso, perfeito para quem viaja em família. O resort também é grande, com bastante espaço para caminhar e aproveitar a estrutura com tranquilidade.
Optámos pelo regime de meia pensão. A comida é boa, atende bem, embora não tenha sido o grande destaque da estadia. Ainda assim, achámos uma opção bastante prática.
No geral, foi uma experiência muito positiva. É um hotel confortável, com uma excelente estrutura e que proporciona uma estadia muito agradável, principalmente para quem viaja com crianças.
Alguns pontos poderiam ser melhorados. O primeiro é o frigobar do quarto, que é bastante antigo, pequeno e praticamente não refrigera, o que acaba sendo um inconveniente, principalmente no verão.
Outro ponto foi a temperatura da água das piscinas. Como o hotel fica muito próximo da praia, costuma ventar bastante e a água estava bem gelada. Na nossa opinião, é um lugar para aproveitar melhor em dias de muito calor.
Também não gostámos do facto de não ser permitido levar as toalhas do quarto para a área do parque, o que acaba gerando um custo ou uma preocupação extra para os hóspedes.
Por fim, existe uma piscina coberta anunciada como aquecida, mas, na nossa experiência, a água continuava bastante fria. Além disso, é necessário fazer reserva e o tempo de utilização é limitado a apenas uma hora, o que acabou ficando abaixo das nossas expectativas.
No geral, esses não foram pontos que estragaram a nossa estadia, mas são detalhes que vale a pena saber antes de reservar.
Ubicación y el trato del personal.
Puedes ver una presta de sol increíble.
Tienes playa y piscina
Gimnasio un poco pequeño
Os funcionários todos muito simpáticos e acessíveis
Preço
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