Sun Inns Hotel Cheras - Balakong

Hotels
6.4 (378 reviews)
Unit 1-G, Jalan Kasturi, Taman Kasturi-Phase 1, Off Jalan Balakong, Batu 11, , Cheras , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Unfriendly reception

Categories

Cleanliness
4.81
Some cleanliness issues reported, such as dirty bedding and old furniture.
Service
7.28
Mixed experiences; staff was friendly, but some guests noted unfriendly reception staff.
Location
7.82
Strategic location near eateries and shopping, highly appreciated by guests.
Room Quality
7.27
Rooms are spacious and comfortable, but some encountered issues with cleanliness.
Amenities
5.8
Basic amenities met expectations, but there were some complaints about a lack of water.
Value for Money
6.26
Generally perceived as reasonable, but varying experiences reflected in other categories.
Food and Beverage
5.81
Limited information, but location near food options is appreciated.
Overall Experience
6.18
Overall satisfaction with a balance of positive experiences and some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 11:38

Property Description

Convenient Location
Located in the bustling area of Cheras, our hotel is within close proximity to major attractions such as District 21 IOI City and Axiata Arena.

Modern Amenities
Enjoy complimentary Wi-Fi throughout the hotel and take advantage of our 24-hour front desk and luggage storage facilities for a hassle-free stay.

Spacious Family Rooms
We offer comfortable family rooms, perfect for a relaxing stay with your loved ones. Book your stay at Sun Inns Hotel Cheras - Balakong now to experience convenience and comfort like never before.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 378 reviews
Cleanliness: 4.81
Service: 7.28
Location: 7.82
Room Quality: 7.27
Amenities: 5.8
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 6.18
S
Sharman bin mohd • solo_traveller • my
10
Pros:

Veryf confortabke

Cons:

Selesa

2026-07-24 • via Nuitee
K
KAR SOON • solo_traveller • my
10
Pros:

Hi is simple and big but the air con it’s take longer to cold and it will be noisy

2026-07-23 • via Nuitee
M
Mohd Saupi • extended_group • my
7
Value for money
Pros:

Easy acces

Cons:

-Floor 3 water floor in bath room too slow.
- Management of facility (tower ) complecated

2026-07-23 • via Nuitee
S
somnying • solo_traveller • my
6
2026-07-21 • via Nuitee
N
Norzila • solo_traveller • my
2
Bayaran utk bilik ada tingkap.. tp tk de.
Pros:

Ada ruang cukup untuk solat.

Cons:

Saya pilih non smoking room.. tp masuk terus bau asap rokok ashtray pun ada. Tuala lebam Dan buruk Kotor.. cadar pun mcm tk tukar. Bunyi lift mengganggu Dan dlm lif bau busuk. Sejadah pun yg kecik sgt.

2026-07-19 • via Nuitee
S
shaerfatwa • couple • my
10
2026-07-18 • via Nuitee
K
KIRANA • extended_group • my
10
Pros:

gd service

Cons:

bjlik bersih cso magis gd service

2026-07-13 • via Nuitee
I
indah • couple • my
5
semua ye ok
Pros:

parking senang...di bawah ada kedai makan,kemudahan kedai bnyk

Cons:

bilik 306 aircond bunyi terlalu kuat ggu tidur kami...tolong alert dgn keadaan bilik..

2026-07-13 • via Nuitee
J
JESSICA MEI • solo_traveller • my
8
Pros:

干净

Cons:

~

2026-07-10 • via Nuitee
M
Mohd Saupi • extended_group • my
6
To improve water slow in level 3
Pros:

Near to my family stay

Cons:

1-Some time amillling of cooking from restaurent rearest .
2- Level 3 water badroom very during bathing
3- Weekend day simetime very noisy with children..

2026-07-09 • via Nuitee
J
Jamatussamaha • solo_traveller • my
7
Pros:

Tv tiada siaran

Cons:

Tidak ada tingkap

2026-07-06 • via Nuitee
M
M • family_with_children • my
7
2026-07-06 • via Nuitee
H
Haifizah • solo_traveller • my
4
2026-06-25 • via Nuitee
K
KALIMUTHU • family_with_children • my
10
2026-06-23 • via Nuitee
N
nisa • solo_traveller • my
8
2026-06-21 • via Nuitee
N
Nikki • couple • my
10
Pros:

The hotel is clean, modern, and very comfortable

2026-06-16 • via Nuitee
R
Robert • family_with_children • my
9
2026-06-13 • via Nuitee
J
Jamaliah • solo_traveller • my
5
2026-06-13 • via Nuitee
S
syariff • solo_traveller • my
7
Pros:

Yes

Cons:

Good

2026-06-07 • via Nuitee
M
May • couple • my
3
2026-06-01 • via Nuitee