The Westin Xi'an

Hotels
•
Westin
8.8 (96 reviews)
66 Ci En Road, Qu Jiang New District, Xi'an , Xi'an , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Cons:
Service could be improved
Miscommunication on promotions

Categories

Cleanliness
8.78
Rooms were clean and modern with comfortable beds.
Service
8.75
Staff were friendly and attentive, but some service was lukewarm.
Location
9.29
Excellent location close to attractions and shopping.
Room Quality
8.74
Spacious and well-maintained rooms providing good comfort.
Amenities
8.77
Well-equipped amenities including washing machine and microwave.
Value for Money
8.73
Good price/quality ratio for the services offered.
Food and Beverage
8.28
Breakfast options were limited but high quality.
Overall Experience
9.05
Overall a pleasant stay with minor issues regarding promotions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:24

Property Description

Luxurious Getaway in Xi'an
Boasting an on-site Chinese museum with over 2000 artifacts, The Westin Xian offers a luxurious escape in the ancient city of Xi'an. Guests can enjoy the indoor pool, WestinWORKOUT® Gym, and Spa treatments. Free tickets to Xi’an Qu Jiang Museum of Fine Arts add to the experience.

Stylish Rooms and Comfort
The air-conditioned rooms feature a 37-inch flat-screen TV, Westin Heavenly Bed®, and elegant bathrooms with separate shower and bathtub. The hotel's proximity to attractions like Big Wild Goose Pagoda and Tang Paradise makes it a convenient choice for travelers.

Dining and Leisure Options
Indulge in Japanese cuisine at Mai Restaurant, Cantonese dishes at Zen5es, and international fare at Seasonal Tastes. Relax with desserts at Daily Treats or drinks at The Lobby Lounge. With day trips, limousine services, and a sauna available, The Westin Xian ensures a memorable stay.

Book your luxurious stay at The Westin Xian for an unforgettable experience in Xi'an!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

8.8
Based on 96 reviews
Cleanliness: 8.78
Service: 8.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
D
Dorothy • solo_traveller • hk
9
Pros:

房間舒適乾淨整潔員工親切有禮地點在大唐不夜城隔離非常方便

2026-09-13 • via Nuitee
W
WAHEED • solo_traveller • ch
8
2026-09-10 • via Nuitee
G
Gonzales • couple • us
10
Excellent stay close to malls and restaurants outside of hotel. Concierge has excellent service helping with recommendat
Pros:

Excellent Location, Concierge Staff was superb.
Environment piano player when you walk in and beautiful layout lobby area.

Cons:

Need a wall mirror in the bedroom area so you can get dressed put on makeup while other is person using the bathroom.

2026-09-09 • via Nuitee
N
Neil • couple • au
8
Good breakfast with nice apartment and facilities.
Pros:

The breakfast was nice and the staff friendly. The apartment was large and comfortable with a good washing machine.

Cons:

The number of commercial businesses inside the hotel limited the room for reception and quiet relaxation.

2026-09-07 • via Nuitee
M
Michelle • extended_group • us
10
Pros:

Great location. Friendly and helpful staff. The environment is good. Feeling safe staying in the hotel.

Cons:

I enjoy of the time staying in this hotel.

2026-09-04 • via Nuitee
C
Cyril • family_with_children • fr
9
L’hôtel parfait pour profiter du centre ville de Xi’an sans voiture
Pros:

Hôtel idéalement placé dans Xi’an à côté de la Pagode et de la grande rue commerçante. Un petit déjeuner très bon et très varié.

Cons:

Pas de belle vue de notre chambre mais pas très grave.

2026-08-23 • via Nuitee
E
EUGENE • family_with_children • kr
9
Pros:

대당불야성 앞이라 구경하고 돌아오기 편함! 이 근처는 전체적으로 호텔 층수가 낮아 뷰는 크게 없었지만 건너편 조이시티가 있어 쇼핑하거나 먹기 편한 위치

Cons:

욕조 배수가 잘 안됨
디럭스와 프리미어가 차이가 없음 지금도 모르겠음
앞이 도로와 번화가라 소음은 좀 있음

2026-08-19 • via Nuitee
L
Lin • couple • no
10
2026-08-18 • via Nuitee
B
Barbara • family_with_children • es
10
Ubicación perfecta, experiencia impecable
Pros:

Espetacular

Cons:

Me ha gustado todo

2026-08-10 • via Nuitee
S
salvatore • extended_group • it
8
Bellissimi i soldati di terracotta ma per il resto non ci tornerei
Pros:

La posizione .
La camera con il bagno grande e ben accessoriato

Cons:

La colazione

2026-08-09 • via Nuitee
C
Christopher • family_with_children • ph
10
Very premium and central location
Pros:

Location

Cons:

Long far corridors to rooms

2026-08-07 • via Nuitee
C
Chung-Mao • couple • tw
10
2026-08-04 • via Nuitee
B
BYULNA • solo_traveller • kr
7
Pros:

아침식사 좋았어요. 프론트 직원이 매우 친절했어요~

Cons:

방에 들어갔을때 뷰가 너무 안좋았어요. 그리고 샤워타올 및 수건이 축축하고 눅눅했어요. 덜 말라있었어요.. 바꿔달라고 하려다 그냥 이틀이니 귀찮아서 그냥 넘어갔어요.

2026-08-03 • via Nuitee
M
Marilyn • family_with_children • qa
10
Excellent stay.
Pros:

The location, nothing can beat. The facilities, the room

Cons:

Nothing everything is excellent

2026-07-17 • via Nuitee
X
Xiaofeng • family_with_children • ch
9
sehr gute Aufenthalt!
Pros:

Es ist ruhig im Hotel und zimmer, obwohl neben Datang everbright city, dort ist so laut. Man kann wirklich im Zimmer wieder beruhigt werden.
Das große Bette und Bettwäsche sind so gemütlich. Man kann während Nacht sich sehr gut erholen.

2026-07-14 • via Nuitee
A
Amy • extended_group • tw
9
Pros:

地理位置加房間寬敞！

Cons:

我們一家人預定了晚餐在飯店的自助餐並用餐希望可以改時間延後，但是櫃檯人員卻要求我們下去自己跟餐廳講。我們家有一位行動不便的老人，才想說在櫃檯請他們幫忙協助調整用餐時間。明明全球各大飯店這個都是可以在大廳櫃檯幫忙協助調整時間的，卻要求我們跑一趟。是我提出了這個疑問為什麼要特地跑到地下室去改時間？明明櫃檯也可以改的。櫃檯小姐才改口說好可以這邊幫忙改。

2026-07-07 • via Nuitee
D
David • couple • gb
9
Great hotel in a fantastic location
Pros:

Lovely breakfast with a fantastic selection to choose from, i have never seen so much on offer before, from fresh fruit to hot food it was all excellent.
Great location, looking out on to the wild Goose Pagoda, there is so much going on around it, probably can't see it all.

Cons:

No complaints at all.

2026-07-02 • via Nuitee
S
Sonithya • family_with_children • au
10
Wonderful stay in a great location
Pros:

Spacious room with all the necessary facilities. Convenient location . Staffs speak English and are really helpful

Cons:

N/A

2026-07-02 • via Nuitee
O
Oren • solo_traveller • il
10
Pros:

Best location with very helpful team!! THANKS

2026-06-30 • via Nuitee
S
Svetlana • couple • kz
9
Хороший отель. Отличная локация.
Pros:

Местоположение

2026-06-20 • via Nuitee