Sultan Sands Island Resort & Spa

Hotels
8.6 (95 reviews)
Kiwengwa , Kiwengwa , tz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Cons:
Rooms needed updates
Food quality inconsistent

Categories

Cleanliness
7.9
Rooms needed updating, cleanliness not explicitly mentioned but implied by issues.
Service
9.4
Staff were excellent and friendly, providing attentive service.
Location
9.4
Great location, convenient beach access and amenities.
Room Quality
7.9
Room quality issues noted with needed updates.
Amenities
8.4
Basic amenities mentioned, but improvement needed for adult activities.
Value for Money
8.9
Good value considering positive experiences, but some food issues.
Food and Beverage
7.9
Food quality varied, with some dishes served cold and limited options.
Overall Experience
9
Overall experience was very positive with a few noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:40

Property Description

Beachfront African Huts
Experience traditional African huts with stunning views of the Indian Ocean from your balcony or terrace. The air-conditioned accommodations are elegantly decorated with Zanzibar furniture and equipped with modern amenities including a flat-screen TV and minibar.

Dining Options and Activities
Indulge in delicious meals at the buffet restaurant or beachfront bar, and enjoy a daily buffet breakfast. For relaxation, visit the spa for a rejuvenating massage or partake in water sports like snorkeling and windsurfing. Tennis courts are also available for guests looking to stay active.

Convenient Location and Services
Located just 45 minutes from Zanzibar International Airport, Sultan Sands Island Resort offers easy access to explore the historic Stone Town. Take advantage of services like bicycle rental and car hire from the tour desk for a seamless stay.

Book now to experience the perfect blend of luxury and adventure at Sultan Sands!

Important information:

Please note that Easter supplement is not included on the rates provided between19 April to 22 April inclusive at a cost of US$ 30 per person per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 95 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9
E
Eli • solo_traveller • il
9
2026-08-02 • via Nuitee
F
Frida deurwaarder • couple • bw
7
Beautiful place and beach just currently quite a bit of construction in the area
2026-07-23 • via Nuitee
V
Vasile • solo_traveller • md
10
2026-07-16 • via Nuitee
V
Vinz1977 • solo_traveller • fr
5
Pros:

Le logement dans la hutte et la proximité avec la plage.

Cons:

De facturer l'eau en demi pension n'importe quoi j'ai jamais vu ça !!!!!
De plus les attractions ping ping, fléchettes, billard et baby-foot le matériel était pourri !!!!

2026-07-14 • via Nuitee
M
Morena • solo_traveller • tz
9
2026-07-14 • via Nuitee
A
Ahmad • couple • ae
3
We paid more than what we gain from this visit
Pros:

Location

Cons:

1. Staff at the reception specially one of them called Bertha she look like she has some issue against Arab
2. The same lady refuse to give us extension one hour for check out Notting that the checkout in this hotel is at 11 am which is unusual because most of the hotels check out at 12 am we ask to extend our stay to 12 am but she refused without even trying to return to her supervisor
3.The food it’s not up to standard and not enough variety at the puffy
4. For my 5 days of stay the same food keep repeating everyday

2026-07-13 • via Nuitee
C
Carla Rafaela • solo_traveller • ch
10
Pros:

Funcionarios extremamente simpaticos e prestativos , limpeza de excelencia , muito bonito , boa gastronomia e bufet variado.
A localização apesar de não ser má não esta ao nivel de excelencia do resort , é boa para quem quer apenas relaxar.

2026-07-13 • via Nuitee
S
silvia • couple • it
4
Servizi non adeguati! Wii fii insistente e cibo non all altezza. Personale alla reception arrogante!
Pros:

La posizione con un mare davanti molto bello, la camera pulita e molto carina.

Cons:

Il Wii fii non funzionava .. o meglio, solo dalle 23:30 alle 11:30. Il resto del giorno ( la maggior parte e più importante) era assente. Non mi è assolutamente piaciuto che il personale non si è né scusato nè ha detto la realtà .. ma continuavano a dire ..” tra un ora.. tra 10 minuti .. funziona”. Non mi piacciono le prese in giro!!! Anche il cibo non era all altezza di un resort così impiegate . Ai pasti della mezza pensione pagavi anche l’acqua !!!!!

2026-07-10 • via Nuitee
I
Ivona • couple • lt
8
2026-07-07 • via Nuitee
H
Heena • solo_traveller • ae
6
2026-06-02 • via Nuitee
A
Amanuel • solo_traveller • ca
10
2026-05-03 • via Nuitee
M
Marko • family_with_children • sk
5
Realita bola slabšia ako očakávania
Pros:

Veľkým plusom bola čistota izieb. Upratovačky odvádzali výbornú prácu – izba bola každý deň perfektne uprataná a pripravená. Nikdy sme sa s nimi ani nestretli a nedávali sme ani žiadne extra sprepitné, napriek tomu bola izba vždy v 100 % stave. Hotel má tiež peknú polohu priamo pri pláži a areál na prvý pohľad pôsobí príjemne.

Cons:

Najväčší problém bola komunikácia hotela. Po rezervácii cez Booking mi hotel napísal, či mám záujem o transfer z letiska. Odpísal som, že áno, ale už som nedostal žiadnu odpoveď a na letisku ma nikto nečakal. Rovnako som hotel kontaktoval aj kvôli zmene termínu pobytu, ale nedostal som žiadnu spätnú väzbu.
Raňajky boli veľmi slabé. Výber pečiva bol prakticky nulový – iba dva druhy toastového chleba (biely a tmavý). Pri obedoch a večeriach bola slabá organizácia. Napríklad ak bol vstup na večeru o 19:30, dovnútra vás skôr nepustili, ale keď otvorili, jedlo ešte nebolo pripravené.
Sklamaním bola aj káva. V rámci all inclusive bola k dispozícii iba veľmi slabá káva a za obyčajné espresso bolo potrebné si priplatiť.
V bare som mal pocit, že personál uprednostňuje hostí, ktorí dávajú pravidelne sprepitné. Bazén tiež nepôsobil veľmi čisto.
Nepríjemná skúsenosť bola aj pri check-oute, kde nám chceli účtovať turistickú daň v nesprávnom prepočte. Až keď sme si to prepočítali podľa kurzu, ktorý mali na recepcii uvedený, zistili sme rozdiel približne okolo 30 €. Po upozornení sumu opravili.
Treba sa tiež pripraviť na miestnych predajcov na pláži, ktorí sa hneď snažia ponúkať rôzne výlety a suveníry

2026-03-14 • via Nuitee
A
Ales • family_with_children • cz
10
2025-12-19 • via Nuitee
E
Emma • couple • ch
6
2025-12-14 • via Nuitee
K
Kisinga • couple • tz
10
me ha gustado mucho todo los trabajadores y servicio en total, pero me ha gustado mucho fatma
2025-11-23 • via Nuitee
L
Leonardo • family_with_children • it
9
2025-11-19 • via Nuitee
W
Willem • family_with_children • nl
8
2025-11-08 • via Nuitee
A
Alice • couple • it
8
2025-10-18 • via Nuitee
P
Philip • couple • gb
9
I would definitely recommend this to someone who was looking for a quiet relaxing holiday. There is nothing outside the
Pros:

The location was great, the staff were excellent and the food was very good quality.

Cons:

The rooms needed updating.

2025-10-16 • via Nuitee
M
Maidelene • couple • za
4
2025-10-15 • via Nuitee