Planeta Hotel & Aquapark FREE Beach Access - ULTRA All Inclusive

Hotels
7.4 (3198 reviews)
Sunny Beach , Sunny Beach , bg

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Cons:
Poor food quality
Inadequate cleaning services

Categories

Cleanliness
6.9
The room was clean upon arrival, but it was not thoroughly cleaned during the stay.
Service
8.4
Hotel staff were very nice, polite, and eager to help.
Location
8.4
The hotel has a very nice location, near the beach.
Room Quality
7.4
While the rooms were decent, we experienced issues with the bathroom and the view was obstructed.
Amenities
7.4
Amenities were limited and some facilities were not easily accessible.
Value for Money
6.9
The stay was too expensive for what it offered, particularly due to food quality.
Food and Beverage
5.9
Food quality was poor, repetitive, and led to disappointing dining experiences.
Overall Experience
7.9
Overall stay was disappointing due to various issues but mitigated by staff's kindness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:03

Property Description

Luxurious Beachside Retreat

Aqua Adventure: Dive into fun with our swimming pools and water slides, perfect for both adults and children. Enjoy a sun-kissed day lounging by the pool and experience its enchanting evening ambiance.

Culinary Delights: Indulge in exquisite dining at our spacious restaurant catering up to 850 guests. Grab a bite at the poolside snack bar or unwind at the lobby bar with a wide selection of beverages.

Wellness and Entertainment: Rejuvenate at the spa or stay active at the gym. Join the lively animation activities, from water aerobics to karaoke, ensuring non-stop entertainment for all.

Ready to make unforgettable memories at Planeta Hotel & Aquapark? Book now for an extraordinary stay!

Important information:

Stays of five or more nights, include one free a-la-carte dinner in the GRANDE VISTA Restaurant. Reservation in advance is required at the reception desk and is subject to availability.
The working hours of the Aquapark are:10:00-12:00 and 15:00-18:00.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

7.4
Based on 3198 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 7.9
A
Anastasiia • couple • ee
9
Хороший отдых)
Pros:

Приветливый персонал, который мог ответить на все интересующие нас вопросы. Комната просторная, были полотенца, тапочки, ватные палочки и диски и многие другие необходимые вещи. Из окна было видно частично море и горы🩵

Cons:

Wi-fi не очень хороший, местами его не было, а иногда он просто пропадал.

Можно также разнообразить завтраки. Обеды и ужины были очень хорошими.

Была комната для детей, где за евро можно было получить жетон и играть на представленных автоматах. Однако с этим возникли проблемы. Забросили жетон в один аппарат, где дети должны были танцевать, но жетон застрял. Администрация дала нам новый жетон. Этим жетоном смогли протолкнуть первый, но игра так и не началась. Опробовали автомат, где ребенок должен вести машину и это не заняло больше 30 секунд. В этой комнате можно было бы проверить все игры и убрать неисправные или заменить их на более новые.

2026-06-20 • via Nuitee
Y
Yuliia • family_with_children • pl
6
2026-06-18 • via Nuitee
V
VaradiJ • solo_traveller • hu
10
Pros:

Éttelek kinálat

2026-06-17 • via Nuitee
O
Olena • family_with_children • ua
7
Pros:

Мне понравился пляж и лежаки возле бассейна. Номер большой, но не очень уютный , еда так себе.

Cons:

Я считаю , что цена завышена для этого отеля , на 5 звезд не тянет .

2026-06-16 • via Nuitee
V
Virgil Stefan • solo_traveller • ro
9
2026-06-15 • via Nuitee
H
hexul • solo_traveller • ro
10
2026-06-11 • via Nuitee
D
Devriş Seltin • solo_traveller • ro
10
2026-06-09 • via Nuitee
B
Boryanka • solo_traveller • bg
8
2026-06-05 • via Nuitee
H
Hramada • family_with_children • pl
10
вообще мне очень все понравилось но хотелось бы больше детского питания на завтраки
Pros:

не совсем понравилось то, что анимации для детей не было и развивашек, не было музыки и программ для всех - наверное изза количества людей

Cons:

прохладная вода в бассейнах - она не подогревается, номера не убирались ну и питание было простое, не было фруктов как было заявлено, много булок пицц, а вот даже блинчиков за все дни не приготовили или панкейки на завтрак, мой ребенок был голодный все дни(

2026-06-05 • via Nuitee
M
maria • family_with_children • ro
10
Pros:

Room end breakfast

2026-06-02 • via Nuitee
A
Alina • couple • pl
4
nie polecam
Pros:

dobra lokalizacja.

Cons:

Bardzo monotonne posiłki i zimne. Z owoców tylko jabłka i cząstki pomarańczy.Napoje alkocholowe serwowane z automatów bez możliwosci zamówienia słabszego drinka , Bardzo mały wybór alkoholi co ograniczalao mozliwośc serwowania urozmaiconych drinków. Nuda . Zadnej animacji w lobby bar nieczynny .pozostał tylko wspomiany bar przy basenie. A jak wieczorem było zimno lub padało to został tylko pokój do schronienia. W łazience śmierdzialo kanalizacją a spod muszli wydobywała się woda . No i ten kicz w wystroju wnętrz częsi wspólnych... dla mnie okropny

2026-06-02 • via Nuitee
G
George • solo_traveller • ro
7
2026-06-02 • via Nuitee
J
James • family_with_children • ie
9
2026-06-02 • via Nuitee
B
BENGÜL • family_with_children • tr
8
Fayda fiyat dengesi iyi kaliteli bir otel
Pros:

Her sene sezon açılışında geliyoruz biraz fiyatlar artmış geçen seneye göre… yemekler biraz yetersizdi ama sezon açılışı ve otel boş olduğu için diye düşünüyorum

Cons:

Havuz başında sıcak içecekler için cam bardak kupa bulunmalı, makinelerde ılık su yoktu soğuk su vardı. Siyah ve demleme çay olmaması büyük eksiklik. Türk kahvesi de olursa iyi olur

2026-06-01 • via Nuitee
B
Boyko • couple • bg
8
2026-01-19 • via Nuitee
S
Savo • family_with_children • dk
10
Pros:

Sve pohvale za svo osoblje, poslebno animatore

2026-01-19 • via Nuitee
M
Marian George • family_with_children • ro
10
Ne-am simțit excepțional!
Pros:

Plaja privata, destul de aproape de hotel cred ca erau aproximativ 300m, foarte curata plaja, locația este super, camerele mari și spațioase, piscina este destul de mare si apa curata, bine intretinuta,toboganele au fost principala atractie a celor mici(dar si cei mari), curățenia din camere este ok. Serviciile sunt prompte.

Cons:

Nu este vorba de ce nu ne-a plăcut ci despre ce s-ar putea îmbunătățit. Masa,sunt cam aceleași feluri de mâncare în fiecare zi. Destul se sărăcăcios meniul în ceea ce privește fructele,pepene și mere in fiecare zi.

2026-01-19 • via Nuitee
D
Dan • family_with_children • ro
8
Good value for the price
Pros:

Size of the room, very clean,

Cons:

Some of the staff from restaurant arrogant and with no training in hospitality

2026-01-19 • via Nuitee
M
marius ionut • family_with_children • ro
10
2026-01-19 • via Nuitee
S
Stefania • family_with_children • ro
4
Probabil ca am avut alte asteptari de 5 stele .. in schimb a fost slab maxim 3 stele
Pros:

Este destul de aproape de plaja , camera mare

Cons:

Cand am primit camera in baie nu exista sapun lichid in recipientele acelea care vin de la ei cu sapun sampon si gel de dush. Un mare minus sunt băile de jos care ar trebuii curatate mult mai bine (miroaseau a wc public) , alt minus mancarea pizza de la piscina cu mucegai , bataie de joc la piscina daca veneai dimineata sa ocupi sezlong si dupa mergeai la masa cand veneai inapoi era posibil sa nu mai gasesti prosoapele unde ocupasei loc , mancarea rece , intradevar multe feluri de mancare de unde sa alegi dar niciodata hotelul acesta nu este de 5 stele . La curatenie in camere lasa de dorit am lasat 2 cesti de cafea si cand ne am intors in camera erau in acelasi loc , am primit proaspape patate
Per total a fost ok doar faptul ca eram aproape de plaja .
Plaja curata , sezlong si umbrela am avut de la hotel , pana la ora 12 in fata hotelului se afla o masinuta care va poate duce la plaja . Personalul nu se descurca cu limba engleza daca ai o problema auzi “sorry no english” ..
bautura .. horror singurul lucru baubil un fel de suc fara alchool iar pe baza de alchool ginul a fost ok

2026-01-19 • via Nuitee