Candlewood Suites - Austin Airport by IHG

Hotels
Candlewood Suites
8.7 (154 reviews)
6711B East Ben White Boulevard , Austin , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Friendly staff
Cons:
High food prices
Outdated room

Categories

Cleanliness
8.53
Standard quality for this hotel tier.
Service
9.5
The gentleman at the desk was excellent.
Location
9.54
Great location.
Room Quality
8.49
The room was outdated.
Amenities
9.02
Standard quality for this hotel tier.
Value for Money
7.98
The crazy high prices for food with a 200% markup.
Food and Beverage
7.53
Stupidly expensive.
Overall Experience
9
Fantastic! Great location and very friendly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:24

Property Description

Modern Amenities and Comfortable Accommodation
Candlewood Suites - Austin Airport offers air-conditioned rooms with flat-screen TVs, free WiFi, and a convenient desk space. The private bathrooms are stocked with complimentary toiletries for a relaxing stay.

Convenient Facilities for Business and Leisure
Guests can take advantage of the on-site business center, fully equipped gym, and a cozy snack bar. Whether traveling for work or pleasure, there are amenities to suit every need.

Explore Austin's Attractions and Outdoor Activities
Situated near popular landmarks like the Austin Convention Center and Capitol Building, guests can also enjoy outdoor adventures like hiking, fishing, and canoeing. Endless entertainment options await just minutes away.

Book your stay at Candlewood Suites - Austin Airport for a memorable and comfortable experience in Austin!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 154 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 9
M
Margaret couple us
8
Good value place to stay near the airport.
Pros:

Comfortable place to stay near airport. Good value for the money.

Cons:

The area near the airport was a bit "mixed". Lots of new condo/apartment construction - seems to be transitioning from a bit "sketchy" area to modern, new area. But still safe and convenient.

2026-05-30 via Nuitee
B
Brandy solo_traveller us
10
Pros:

Everything was wonderful.

Cons:

The highway noise.

2026-05-29 via Nuitee
N
Nancy couple us
9
2026-05-23 via Nuitee
R
ramon couple us
10
Hotel was in great location for our trip
Pros:

Very clean

Cons:

Na

2026-05-18 via Nuitee
C
Chad couple us
10
2026-05-13 via Nuitee
T
Teresa solo_traveller us
10
Personal attention to the customer and very professional performance by the staff. Very clean room.
Pros:

I left a bag of medicine in my room refrigerator. I realized it when I got to the airport 1 hour later. I called and the desk said they would check. They said they retrieved it and I called "I Left my Stuff". It arrived the next day, but it was not my medicine. I called the front desk and spoke to Diana Reyna, the manager. She located my medicine and had it at UPS within 2 hours, with a guaranteed delivery the next day. She was fantastic! She not only was answering the phone at the front desk, but had to put me on hold a couple times to answer other calls. She was cool under pressure and put me at ease immediately. She was wonderful!!!

Cons:

The overnight staff did retrieve my medicine from the fridge and put it in the office fridge. But somehow somebody else's medicine was sent.

2026-05-09 via Nuitee
E
Estrada solo_traveller us
10
2026-05-03 via Nuitee
D
David solo_traveller us
9
My room was like a small apartment with a spacious bathroom. Cozy!
Pros:

Have a free complimentary breakfast.

Cons:

Hard mattress.

2026-04-27 via Nuitee
K
kolbe solo_traveller us
10
Short but nice.
Pros:

Location to airport and easy access to a shuttle. Easy check-in online. Room was clean and comfortable.

Cons:

Room was really clean except for a roach in the kitchen area. Just one seen.

2026-04-27 via Nuitee
B
Barbara solo_traveller us
10
2026-04-26 via Nuitee
R
Ric couple us
1
Never stay there again.
Cons:

Property too close to main highway. Could not sleep. Too noisy. Second most miserable hotel stay in my 72 years of life.

2026-04-25 via Nuitee
B
Billie couple us
4
Pros:

The room was spacious, clean and well appointed.

Cons:

Very noisy — could hear all the traffic. Neighbors in the suite across from us were yelling and slamming the door from midnight into the early morning. I tried calling the front desk twice but didn’t get an answer.

2026-04-20 via Nuitee
Y
Yingping family_with_children us
10
Pros:

Crib provides very quick.

Cons:

Na

2026-04-12 via Nuitee
R
Ricardo E solo_traveller us
10
Pros:

The room and all the bathroom amenities.

2026-04-11 via Nuitee
K
Kely solo_traveller br
8
2026-03-20 via Nuitee
D
David couple us
10
Very nice I’ll be back
Pros:

Very nice rooms. Wry positive experience

Cons:

I wish I could stream Netflix on tv like other hotels have these days

2026-03-17 via Nuitee
K
Kelley family_with_children us
10
Pros:

Kelly, like others have mentioned, was so friendly and helpful.

2026-03-14 via Nuitee
N
Natalia couple us
9
Great place to stay
Pros:

I was very pleasantly surprised how amazing display was. Great service, amazing room comfortable bed comfortable blanket shuttle to the airport.
Highly recommend

Cons:

Nothing I can think of

2026-03-13 via Nuitee
A
Antonio family_with_children us
8
Great Hotel
Pros:

The Hotel and rooms were very comfortable. Very clean. Staff was very friendly and helpful. Beds were really comfortable.

Cons:

Only thing I can say I didn't like was the tub was very slippery. If it wasn't for the hand rails she would have not been able to catch herself and have a really bad accident.

2026-02-22 via Nuitee
C
Chris family_with_children us
10
2026-01-19 via Nuitee