Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2727 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2727 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
M
Mariam • couple • mv
10
2026-06-13 • via Nuitee
W
WEI HSIANG • solo_traveller • tw
10
2026-06-12 • via Nuitee
W
William • solo_traveller • us
6
Met my needs for the night.
Pros:

Water and drinks on the top floor until 12am. Breakfast had a lot of variety. Great view of Kumamoto castle. Huge catalogue of manga.

Cons:

Room was outdated. Fixtures were old. Clothes line was broken. Holes in the walls of the room that have not been repaired.

2026-06-12 • via Nuitee
R
REIKO • solo_traveller • jp
7
2026-06-11 • via Nuitee
Y
Yorick • solo_traveller • nl
9
Pros:

The room was great, comfortable bed and the 10th floor viewing area was wonderful. Friendly staff as well

Cons:

Wifi was terrible in the evening. I don't mind slow, but it frequently stopped working. But honestly that is the only niggle I had, and that is a minor if I'm honest.

2026-06-11 • via Nuitee
K
Kiyoshi • solo_traveller • jp
9
2026-06-10 • via Nuitee
H
hideki • extended_group • jp
5
2026-06-10 • via Nuitee
A
Ann • extended_group • jp
10
2026-06-09 • via Nuitee
Y
Yoshikazu • solo_traveller • jp
10
2026-06-08 • via Nuitee
박상우 • solo_traveller • kr
10
2026-06-08 • via Nuitee
野田 • solo_traveller • jp
10
2026-06-08 • via Nuitee
Y
Yumi • family_with_children • jp
8
2026-06-07 • via Nuitee
H
HIROSHI • solo_traveller • jp
7
価格からすると満足です
Cons:

クローゼットの場所がわかりづらく、フロントに確認した

2026-06-04 • via Nuitee
T
Tiago • solo_traveller • be
8
2026-06-03 • via Nuitee
E
Eiji • couple • jp
10
Pros:

部屋からお城が見えた

2026-06-02 • via Nuitee
M
Megha • family_with_children • in
10
Amazing location and really good stay
Pros:

The Location was so good. 11/10 for the location. Room was clean, staff was friendly. Good stay.

2026-06-02 • via Nuitee
S
SHO • solo_traveller • jp
9
2026-05-31 • via Nuitee
R
RUMI • solo_traveller • jp
7
2026-05-30 • via Nuitee
E
Eiji • solo_traveller • jp
5
お得
Pros:

ロケーション

2026-05-29 • via Nuitee
S
Suzuki • solo_traveller • jp
6
2026-05-28 • via Nuitee