Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2755 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2755 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
S
Saavedra • couple • jp
10
2026-07-04 • via Nuitee
S
shuhei • solo_traveller • jp
5
2026-07-03 • via Nuitee
W
WillsonJohn • solo_traveller • tw
9
2026-07-03 • via Nuitee
M
misako • solo_traveller • jp
8
2026-07-02 • via Nuitee
N
NAMIKO • couple • jp
10
お得に泊まれて最高！
Pros:

いつもお特に宿泊させて頂きます。今回は事前予約で駐車場も確保してくださいましたので、とってもスムーズな現地入りができました。飲みものサービスも最高。「熊本行きが決まったらホテルはココ。」と決めています！またよろしくお願いします。

Cons:

しいて言うなら、スタッフさんの対応に差がある事。前回泊まった際に超塩対応（しかも言葉使いが友達か？と思う位のレベル）だったので、少し心配しましたが、今回の宿泊は皆さん親切でホッとしました。

2026-07-02 • via Nuitee
T
Toshihisa • solo_traveller • jp
7
Pros:

朝食の時、景色よかった。

2026-07-01 • via Nuitee
平野 • solo_traveller • jp
9
Pros:

場所と景色は最高です！

Cons:

駐車場が離れていて、迷いました。

2026-07-01 • via Nuitee
秋沢 • couple • jp
5
Cons:

ネット予約との食い違いがあり残念。

2026-07-01 • via Nuitee
T
tooru • couple • jp
8
リーズナブルで、場所も良い
Pros:

清潔感があっです、ロケーションもう良い

Cons:

ベッドが硬い

2026-06-29 • via Nuitee
杏奈 • couple • jp
9
2026-06-29 • via Nuitee
A
A-ron • solo_traveller • jp
8
2026-06-29 • via Nuitee
B
Barbora • couple • cz
7
2026-06-28 • via Nuitee
M
MAKOTO • couple • jp
7
2026-06-28 • via Nuitee
恭朗 • solo_traveller • jp
10
Pros:

過ごしやすい

Cons:

特になし

2026-06-27 • via Nuitee
A
Alain • solo_traveller • ch
8
2026-06-25 • via Nuitee
H
Hsiang Chen • solo_traveller • tw
10
2026-06-23 • via Nuitee
和田 • solo_traveller • jp
8
2026-06-22 • via Nuitee
D
David • solo_traveller • au
9
Pros:

Great view of the castle from our 9th floor room .... great use of the dinning room for free drink and view of the castle

Cons:

Hard bed and pillows

2026-06-20 • via Nuitee
K
kosomo • solo_traveller • jp
10
2026-06-20 • via Nuitee
坂田 • solo_traveller • jp
8
Pros:

熊本城が眺められて良かった

Cons:

ウォシュレットが壊れていたのか
使えなかった

2026-06-20 • via Nuitee