Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2784 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2784 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
H
himari • couple • jp
10
2026-07-25 • via Nuitee
A
aya • couple • jp
5
2026-07-24 • via Nuitee
A
aya • couple • jp
5
2026-07-24 • via Nuitee
N
nishikage • solo_traveller • jp
10
コスパ最高
Pros:

あの料金で宿泊できるのは驚きです。

2026-07-23 • via Nuitee
M
masatoshi • solo_traveller • jp
8
Pros:

浴室が清潔。
スペースの十分でした。
部屋のクロスにシミなども
ほぼなく快適に過ごせました。

2026-07-23 • via Nuitee
H
HITOMI • couple • jp
5
2026-07-23 • via Nuitee
K
Kanemitsu • solo_traveller • jp
8
2026-07-22 • via Nuitee
吉村 • solo_traveller • jp
10
Pros:

何より清潔感がありました

Cons:

特にないです

2026-07-22 • via Nuitee
H
HSUN YU • solo_traveller • tw
9
Pros:

感覺有歷史的飯店，床的軟硬度我很喜歡。
就房間數及飯店格局來看，一半以上都可以在房間內面看熊本城，沒有其他遮蔽物。
頂樓的餐廳晚上開放看熊本城到12點，有提供免費的飲料。

Cons:

中央空調，所以只能調冷氣的強弱，
但房子的保冷(？)效果很不錯，
晚上關掉冷氣一整晚都不會悶熱。
但不排除一個人住，所以不會熱。

在4樓的洗衣間離電梯有點遠，有投幣式洗衣機2台。

2026-07-20 • via Nuitee
• extended_group • jp
10
楽しかったです！
Pros:

スタッフの対応がフレンドリーでとても良かったです

2026-07-20 • via Nuitee
M
MAKOTO • extended_group • jp
10
2026-07-20 • via Nuitee
A
Anna • couple • ru
10
2026-07-20 • via Nuitee
Y
Ying Yu • extended_group • tw
9
2026-07-20 • via Nuitee
H
Hiroto • solo_traveller • jp
9
2026-07-19 • via Nuitee
N
NOZOMI • solo_traveller • jp
6
non welcomeドリンク
Pros:

広さと,夜景にライトアップの熊本城が見えたこと

Cons:

コンセントが欲しい所になく(届かず)と感じたこと, 枕元の灯りを消す場所が見つからなかった…まま, が結果寝てしまい問題無し(^_^))
団体お客ｻﾏ都合 welcomeドリンクは22:30すぎ利用だったｺﾄ

2026-07-19 • via Nuitee
Y
Yoshimi • solo_traveller • jp
8
また利用したい
Pros:

ロケーションが良かった
お城を眺めながらの朝食

Cons:

特になし

2026-07-18 • via Nuitee
K
Kenichi • solo_traveller • jp
5
2026-07-17 • via Nuitee
M
Mariko • solo_traveller • jp
9
Pros:

お部屋が清潔でした。

2026-07-16 • via Nuitee
かよ • solo_traveller • jp
8
お城と朝ごはん！
Pros:

朝食がおいしかった。お城が近くてよかった。

Cons:

ユニットバスなどの施設がやや古い

2026-07-16 • via Nuitee
S
SAORI • solo_traveller • jp
10
Pros:

熊本城が見えるホテルという事で選びました
思ったより間近に見えて良かったです

Cons:

特になし

2026-07-16 • via Nuitee