Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2827 reviews)
Jotomachi 5-16 , Kumamoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 2827 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
T
Tan • couple • ca
9
Pros:

I took the castle view room, it was very nice

2026-10-30 • via Nuitee
K
kouichi • family_with_children • jp
7
立地条件が良い
Pros:

スタッフの対応が良かった。
立地条件が良かった。

Cons:

施設が普通、清潔感があまりない。

2026-10-29 • via Nuitee
N
Naoto • family_with_children • jp
6
2026-10-28 • via Nuitee
Y
yoshiyuki • extended_group • jp
8
良かったです
Pros:

スタッフの対応が親切でした
熊本城が見える

Cons:

荷物を置く所が少ない

2026-10-28 • via Nuitee
S
Setianingrum • family_with_children • jp
8
2026-10-27 • via Nuitee
岡崎 • family_with_children • jp
8
2026-10-27 • via Nuitee
中尾 • family_with_children • jp
4
Pros:

近くの平置き駐車場を予約していましたが、雨が
降っていたので、ホテル併設の立体駐車場に入れる
ことができ、荷物などが濡れずにすみました。
駐車場担当者の対応は大変よかったです。
帰りも出る方向を聞かれて、誘導していただき助かりました。　　　　　　　　　　　　　　　　　　　　　　　　　

Cons:

安い部屋を予約したので、少し狭く窮屈だった
8:00頃に朝食行ったら、すでに料理がないものも
あり、朝食は楽しみの1つだったので、残念でし
た。

2026-10-25 • via Nuitee
M
MIYAWAKI • solo_traveller • jp
10
Pros:

スタッフの方が凄く親切でした
ありがとうございました

2026-10-24 • via Nuitee
S
SHOTA • couple • jp
5
2026-10-24 • via Nuitee
Y
YOSHIMI • solo_traveller • jp
7
Cons:

景色

2026-10-24 • via Nuitee
D
Denis • couple • cz
10
Pros:

The location is really superb. You can see the castle for the cafe lounge

2026-10-24 • via Nuitee
S
Satomi • couple • us
8
To see friends
Pros:

The castle view

Cons:

A bit of walk from major transportations (buses, street cars, JR...)

2026-10-22 • via Nuitee
H
hirokazu • solo_traveller • jp
7
2026-10-22 • via Nuitee
T
Tomoaki • solo_traveller • jp
5
2026-10-21 • via Nuitee
C
Chizuru • couple • ca
8
2026-10-21 • via Nuitee
K
kodama • couple • jp
8
お得感があります。
Pros:

値段の、割に良かった、お得感がありました。
観光地にも近くとても良かったです♪
食事も、美味しかったです。

Cons:

特にない

2026-10-20 • via Nuitee
H
Hiromi • family_with_children • jp
8
2026-10-20 • via Nuitee
T
TE LU • family_with_children • tw
10
Pros:

地點很好

Cons:

無

2026-10-18 • via Nuitee
K
Kosuke • family_with_children • jp
8
安く泊まれて良かった
Pros:

熊本城が部屋から見えてよかった

Cons:

同行者と隣りの部屋を希望したが、階も離れていたのが残念だった。空室がなかったのだろうから仕方ないことですが‥

2026-10-18 • via Nuitee
A
akiko • couple • jp
8
安い
Pros:

10階で飲みものが飲める

Cons:

なし

2026-10-17 • via Nuitee