Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2607 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2607 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
S
SHO • solo_traveller • jp
9
2026-05-31 • via Nuitee
R
RUMI • solo_traveller • jp
7
2026-05-30 • via Nuitee
E
Eiji • solo_traveller • jp
5
お得
Pros:

ロケーション

2026-05-29 • via Nuitee
S
Suzuki • solo_traveller • jp
6
2026-05-28 • via Nuitee
沙季 • extended_group • jp
10
2026-05-26 • via Nuitee
村上 • solo_traveller • jp
8
2026-05-26 • via Nuitee
K
Katsuhiko • solo_traveller • jp
8
2026-05-24 • via Nuitee
O
osamu • solo_traveller • jp
8
大満足でした。
Pros:

ホテルの立地も良ければ、部屋＆朝食内容も満足でした。朝付の予約でしたので、夕食場所も徒歩圏内で便利でした。
私は三輪バイクの旅でしたのでホテルの玄関先に停めていただけて、ありがたいです。

Cons:

特に思い当たる点はございません。

2026-05-23 • via Nuitee
N
nobuyuki • solo_traveller • jp
5
ロケーションは良いが、それ以外は普通
Pros:

熊本城が目の前でロケーションは最高

Cons:

部屋が狭い

2026-05-23 • via Nuitee
S
shinichi • solo_traveller • jp
10
2026-05-22 • via Nuitee
M
MATSUDA • couple • jp
6
2026-05-22 • via Nuitee
山下 • extended_group • jp
5
2026-05-21 • via Nuitee
B
Brendan • solo_traveller • au
7
2026-05-19 • via Nuitee
E
Eduardo • solo_traveller • co
10
2026-05-19 • via Nuitee
R
rika • solo_traveller • jp
8
熊本が好きになりました！
Pros:

立地がよく
どうしよう？って迷う事なく快適に過ごせました♪

朝起きた時カーテンあけたら熊本城がみえるお部屋で
とっても嬉しかったです！
ありがとうございます！

よく眠れました！

Cons:

ランドリールームの洗濯機の数が
後少し増えるとありがたいです♪

2026-05-17 • via Nuitee
J
jennifer • solo_traveller • tw
9
2026-05-16 • via Nuitee
坂本 • solo_traveller • jp
8
熊本城が見えるのがとても良かったです。
Pros:

なんといってもロケーションです。
フリースペースがとても良かったです。ビジネスで利用させてもらいました。

Cons:

大風呂があるとありがたいですね

2026-05-16 • via Nuitee
Y
Yoshimi • solo_traveller • jp
7
宿泊部屋の「空調設備の音？モーター音？」がなければとても良かった！
Pros:

１０Ｆが開放され、フリードリンク無料！もあり、ドリンクを飲みながら熊本城の夜景がとても美しかった！

Cons:

宿泊部屋の「空調設備の音？モーター音？」がとても大きく気になった。

2026-05-16 • via Nuitee
月野 • solo_traveller • jp
6
2026-05-14 • via Nuitee
A
Arima • solo_traveller • jp
8
Pros:

10階のレストランからの眺望が良かった。

2026-05-14 • via Nuitee