Rockland Cottage, Manali - Centrally Heated & Air Cooled Premium Rooms

Hotels
7.4 (52 reviews)
J W Naina Cottages, Near Meleto Woods, Vashisht Road, Manali, Himachal Pradesh, India Pin code:- 175103 , Manāli , IN

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Japanese garden
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
See all facilities

Review Highlights

Pros:
Excellent room and view
Good location
Cons:
Poorly maintained facilities
Rude and slow staff
Untrustworthy booking process

Categories

Cleanliness
5
Hotel facilities are not maintained.
Service
8
Standard service standard for a hotel of this rating.
Location
9
View was praised in the reviews.
Room Quality
8.5
Room and view was excellent.
Amenities
7.4
Standard quality for this hotel tier.
Value for Money
6.5
Not worth it based on the review sentiment.
Food and Beverage
7.4
Standard quality for this hotel tier.
Overall Experience
7.4
Mixed feelings from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:11

Property Description

Centrally Heated & Air Cooled Premium Rooms
Experience comfort year-round with our centrally heated and air-cooled premium rooms, ensuring a cozy stay no matter the weather.

Scenic Mountain View Balconies
Relax and unwind on your private balcony with breathtaking mountain views, the perfect spot to enjoy a hot cup of tea and soak in the serene surroundings.

Convenient Location and Exceptional Service
Located near popular attractions like Hidimba Devi Temple and offering amenities such as free WiFi and a 24-hour front desk, our hotel promises a convenient and memorable stay.

Book now to enjoy a relaxing and luxurious stay at Rockland Cottage, Manali.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 52 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 8.5
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 7.4
K
Kaundal • extended_group • in
10
2025-07-17 • via Nuitee
B
Boutique • extended_group • in
10
2025-07-15 • via Nuitee
A
Aggarwal • couple • in
10
Pros:

Room and view was excellent

2025-07-12 • via Nuitee
A
Ashish • with friends • in
1
Not worth it
Pros:

View

Cons:

Hotel facilities are not maintained and staff is very slow and rude

2025-06-21 • via Nuitee
K
Kushvaha • young couple • in
1
Bad
Pros:

Nothing.

Cons:

This property asked for an advance in order to confirm booking. Although it was booked through booking.com and it was confirmed via the website but still they emailed me requesting an advance payment and when I did not pay they should have ended up canceling it on their own but they did not. Cannot trust this property at all.

2025-06-14 • via Nuitee
S
Subha • family with young children • in
7
Good
2025-06-10 • via Nuitee
A
Ajinu • young couple • in
8
Very good
2025-06-10 • via Nuitee
K
Kirti • young couple • in
6
Stay is quite good , but not satisfied with the facilities and unprofessional staff behaviour, it’s crucial to address t
Pros:

Location is good, facilities like air conditioners are well maintained

Cons:

Female receptionist is very rude to the customer, cleaning facilities were poor , taste of food is passable.

2025-06-10 • via Nuitee
H
Hari • with friends • hk
5
Passable
Pros:

Nice location
Good looking property
Nice room

Cons:

Very badly managed.
Poor food arrangements
Under staffed

2025-05-25 • via Nuitee
A
Aryan • group • in
1
Worst stay ever should have closed as soon as possible
Pros:

Nothing !!!!

Cons:

I rarely write reviews, but my experience at this hotel was so appalling that I feel compelled to warn others.

1. Unacceptable Cleanliness:
Upon entering the room, I was greeted by a musty odor and found the floors and linens to be stained. The bathroom had mold in the corners, and the towels were threadbare.

2. Poor Customer Service:
The front desk staff were unprofessional and unhelpful. When I requested assistance with a broken air conditioner, they were dismissive and took hours to address the issue.

3. Misleading Advertising:
The hotel advertised amenities that were either non-existent or inoperable. The promised Wi-Fi was slow and unreliable, and the "fitness center" was a small, outdated room with broken equipment.

4. Safety Concerns:
I noticed that the exterior doors did not lock properly, and there was no visible security presence. This made me feel unsafe during my stay.

5. Overpriced for the Quality:
Considering the condition of the hotel and the lack of services, the rates were exorbitant. I expected much more for the price I paid.

In conclusion, this hotel failed to meet even basic standards of cleanliness, service, and safety. I would advise potential guests to avoid this establishment at all costs.

2025-05-14 • via Nuitee
G
Gupta • family with young children • in
7
Good
Pros:

Fine Location and Property

Cons:

The food service was extremely disappointing for a 3-star resort. Items listed on the menu were mostly unavailable, and what was served often didn’t match what was ordered. Only a few items were actually available despite a full menu being provided.

2025-05-12 • via Nuitee
A
Anshuman • family with young children • in
1
Bad
Cons:

Kindly ask them the picture of the room before travelling...The one they showed on booking.com. and the actual room was totally different...And they repeatedly messaged us to pay 2 days before the check-in and told us that your room will be given to someone else if you don't pay.On booking.com it was written pay at the hotel..

2025-04-26 • via Nuitee
S
Satyaodai • with friends • in
10
Exceptional
2025-04-20 • via Nuitee
S
Shyamal • young couple • in
6
Stay was excellent because of very well decorated room and toilet with modern interior and obviously breath taking view
Pros:

Stay was excellent, rooms were very nice with view. Staffs were helpful

Cons:

Food quality wasn't good. Old leftover rotten food were served.

2025-04-19 • via Nuitee
S
Sachin • young couple • in
10
Exceptional
2025-04-14 • via Nuitee
V
Vikas • family with young children • in
10
The View point
Pros:

Hotel Location was awesome. Room was luxurious, neat & clean. Taste of Food was below average.

2025-04-13 • via Nuitee
B
Batish • family with young children • in
8
Great
Pros:

Well maintained, amazing facilities, very clean and beautiful , very helpful staff

Cons:

The location was difficult to reach given that the road ( in 500m range ) was so so rough, the turns were very sharp, if you are an experienced driver only then come here. Although the staff helped us reach towards and away from the property through the tough road 3 times when we needed. The view is very beautiful and aesthetics are awesome.

2025-04-08 • via Nuitee
M
Mehak • with friends • in
10
Exceptional
2025-04-05 • via Nuitee
K
Karthick • family with young children • ae
9
Superb
2025-04-01 • via Nuitee
N
Nishant • with friends • in
1
You will find far better properties in this area but don’t stay in this
Pros:

I’ve stayed there, and we have clearly informed them to show my presence on the web portal as well, then also they haven’t updated and they are like gambling with their guests and the third party apps as well

2025-03-31 • via Nuitee