La Reine Hôtel & Restaurant

Hotels
8.3 (673 reviews)
Rue Adolphe Bastin 7 , Spa , be

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Issues with room comfort
High prices for services

Categories

Cleanliness
8.39
Generally clean, although some mention of older facilities.
Service
8.76
Friendly staff and positive experiences with service.
Location
9.1
Good location near center and station.
Room Quality
7.55
Mixed reviews on room comfort, some found beds hard.
Amenities
8.08
Basic amenities available, but some extra charges reported.
Value for Money
7.54
Perceived high prices relative to quality.
Food and Beverage
8.59
Good breakfast and dinner options, but some price complaints.
Overall Experience
8.36
Pleasant stay with notable positives, but some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:35

Property Description

Tranquil Oasis in Spa Town

Elegant Rooms with Garden Entrance
Experience a serene stay at La Reine Hôtel, City Centre with private garden entrances for each room, ensuring a peaceful retreat. Enjoy modern amenities like a TV and a luxurious bathroom in every room.

Gourmet Dining Experience at 'La Cour de la Reine'
Indulge in a culinary journey at the Bib Gourmand restaurant on-site, offering a menu filled with local delicacies and dry-aged meats. Delight your taste buds with the finest flavors of the region.

Convenient Location for Leisure and Golf
Located just a short walk from the thermal baths and a quick drive to the Royal Golf Club de Fagnes, our hotel is the perfect choice for leisure and golf enthusiasts. Explore the nearby Circuit de Spa-Francorchamps for adrenaline-pumping races.

Book your stay at La Reine Hôtel, City Centre now and immerse yourself in luxury and relaxation.

Important information:

Guests arriving after 20:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please inform that the thermal area (swimming pool, massage, sauna, outdoor hammam) is only available upon reservation, the thermal area is 500 meters from the hotel and is not included in the room rate.

The continental breakfast is offered in the form of a beautiful hot and cold buffet with a wide choice of homemade and local products, it is offered from 08h to 10h every day.

Please note that a credit card pre-authorization form must be completed by customers who book 3 or more rooms.

When traveling with pets, please note that an additional fee of 25 € per pet per night includes a basket and a meal tray . Please note that pets are not allowed in all standard rooms but allowed only in superior rooms and suites.

For group bookings of more than 3 rooms, a 30% prepayment is required and must be requested at the time of reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 45 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 40 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 673 reviews
Cleanliness: 8.39
Service: 8.76
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.36
M
Marc couple be
6
Pros:

Mooie kamer - netjes - comfortabel
Goed en compleet ontbijt !

Cons:

Enkel een raam naar een binnengang
Geen zicht op straat of stad
Geen airco
Te duur !

2026-07-23 via Nuitee
F
Fien solo_traveller be
8
2026-07-22 via Nuitee
N
Nicola couple gb
10
2026-07-21 via Nuitee
S
Stephan solo_traveller de
6
Cons:

Frühstück zu teuer mit 25€. Geringe Auswahl, keinen 2ten leeren Extra-Teller. Zimmer nicht klimatisiert.

2026-07-20 via Nuitee
D
Donny solo_traveller nl
7
2026-07-18 via Nuitee
J
Jean Paul extended_group nl
7
Onze verwachting was iets te hoog!
Pros:

Kamers zijn fris en ruim, met net sanitair. Je kunt reserveren om direct bij het hotel te parkeren. Hotel heeft een restaurant met fijn terras, met vriendelijke bediening.

Cons:

Ben je minder goed ter been (vader van 94) dan is het goed om te weten dat het restaurant alleen bereikbaar is met een best stijle trap (wel met leuning), of je loopt om maar ook daar een trapje en terug een zgn. vals plat. (is gelukt). Diner begon goed met heerlijke amuses en goed voorgerecht, maar de 3 verschillende hoofdgerechten vielen helaas sterk tegen (smakeloos onder dikke laag saus). Er is een ruimte met airco om een aperitief te nemen, weliswaar ruim voldoende keuze in vendingmachine, maar geen gezellige bar / lounge.

2026-07-16 via Nuitee
C
Conny couple be
9
Mooi verblijf en locatie
Pros:

Het mooie roof terras

Cons:

Geen airco wel ventilator maar was al de warme kant…

2026-07-14 via Nuitee
K
Kevin solo_traveller be
8
Bon rapport qualité-prix !
Pros:

L'accueil sympathique et la grandeur de la chambre...

Cons:

Qu'il n'y ait pas d'airco (même si les canicules restent de l'ordre de l'exception en Belgique)

2026-07-14 via Nuitee
P
Paul extended_group be
7
goed
Pros:

goed

Cons:

Prijs/kwaliteit avondeten
opleg voor fiets in garage 5 euro/dag/fiets

2026-07-13 via Nuitee
L
Louis couple be
8
Cons:

Manque de climatisation pendant les fortes chaleurs

2026-07-13 via Nuitee
J
Jan couple be
8
Tres agreable
Pros:

Personeel, ontbijt, restaurant, Lounge

Cons:

Het contact met booking GEBUISD!!! Ik wil betalen, bancontact aangeduid, bericht, de kaart wordt niet aanvaard, waarom biedt Booking dat dan aan?
Verander van kaart, booking zegt ok, is doorgestuurd, hotel zegt, klopt niet!
3de fase ik bel en het hotel geeft mij een link om een voorschot te storten voor de reservering,
4 wij willen een dag verlengen, moet langs booking, kan niet, geven andere data door, nogmaals , in t hotel kan het gelukkig wel
5 Laatste keer dat wij met booking gewerkt hebben

2026-07-13 via Nuitee
U
Umudi couple be
10
2026-07-12 via Nuitee
J
jennie solo_traveller gb
9
Lovely hotel
Pros:

The room was lovely and cool even without the air conditioning on (and it was very hot outside), parking was plentiful. Lovely games room

Cons:

Just that the automatic light in the bathroom took a long time to turn off so in the middle of the night was disturbing (even with the door closed)

2026-07-12 via Nuitee
J
John couple gb
10
Exceptional
Pros:

Quality room in great location with lovely staff

Cons:

There was nothing I disliked

2026-07-12 via Nuitee
F
Florentia solo_traveller gr
8
2026-07-04 via Nuitee
L
Lucy couple gb
8
Great hotel and highly recommended.
Pros:

Immaculately clean. Amazing bathroom. Michelin restaurant. Nespresso machine in room. Staff were lovely. This is a very good hotel in a very nice town which we hope to return to with more time to explore.

Cons:

The room was rather hot and as all the rooms near us (quiet at the back) were ground floor around a courtyard you couldn’t open the window for privacy. Breakfast was rather expensive at €25 per head. Nice but not that nice.

2026-07-04 via Nuitee
C
Catherine couple be
9
Court séjour magnifique. Belle surprise pour nous.
Pros:

Le buffet salé et sucré étaient formidables...que de choix. Super produits.

Cons:

Tout était parfait.

2026-07-01 via Nuitee
B
Bal solo_traveller be
9
2026-06-30 via Nuitee
F
F-W. solo_traveller nl
6
Pros:

De airco op de kamer was top. De locatie was ook goed.

Cons:

Op de fotos staat een zwembad maar die hoort niet bij het hotel. Erg jammer want daarom hadden wij hem wel geboekt.

2026-06-23 via Nuitee
A
Anja solo_traveller se
6
Pros:

Nyt, fint og rent. Morgenmaden.

Cons:

Sengene føltes som at sove på et liggeunderlag på et betongulv. Værelset føltes sterilt og koldt. Ingen entremåtte trods at man kom ind i værelset direkte udefra, ingen sengetæppe eller lignende tekstiler som havde kunnet give lidt hygge/varme. Trods prisen var følelsen at der var sparet på alt. Ingen courtesy water, ingen håndklædeholdere ved brusenichen, så håndklæder måtte enten ligge direkte på gulvet eller blive våde, ingen lotion/balsam/vanity sets, papkrus istedet for glas osv osv. Tagterrassen var heller ikke rigtigt som på deres billeder som må have været stylede til lejligheden. Billedet med fontaine føles misvisende. Der fandtes ikke andet vand ved hotellet, end det der var i hanerne...

2026-06-21 via Nuitee