Babylon Premium Hotel & Spa

Hotels
9.2 (3741 reviews)
05-07 Hàng Hòm , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable beds
Clean room
Cons:
Inconsistent breakfast quality
Some rooms small or lacking windows

Categories

Cleanliness
8.7
Some comments about cleanliness and a mention of a staircase being a fire hazard.
Service
10
The staff received high praise for their helpfulness, warmth, and friendliness throughout multiple reviews.
Location
9.67
Multiple reviews highlight the excellent location in Hanoi's Old Quarter, with easy access to attractions.
Room Quality
8.71
Rooms are described as clean and comfortable, but some reports mention small size and lack of windows.
Amenities
8.66
Amenities are generally satisfactory, with good breakfast options, although some found the coffee lacking.
Value for Money
9.19
Good value for the price, especially considering location and the overall experience.
Food and Beverage
8.65
Breakfast received mixed reviews; it was good overall, but some mentioned it could be better.
Overall Experience
10
Overall a highly rated experience based on guest satisfaction, mostly stemming from remarkable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:13

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities, including a flat-screen TV, safety deposit box, and a private bathroom. Some rooms even offer stunning city views from a private terrace.

Delectable Dining Options
Savor a delightful buffet or à la carte breakfast at our on-site restaurant, specializing in American and European cuisine. Vegetarian options are also available upon request to cater to all guests' preferences.

Convenient Location
Located in the heart of Hanoi, our hotel is just a stone's throw away from iconic landmarks like St. Joseph Cathedral and Thang Long Water Puppet Theater. Explore the city easily with car hire services and enjoy popular attractions like Hoan Kiem Lake within walking distance.

Book your stay at Babylon Premium Hotel & Spa for a memorable experience in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 3741 reviews
Cleanliness: 8.7
Service: 10
Location: 9.67
Room Quality: 8.71
Amenities: 8.66
Value for Money: 9.19
Food and Beverage: 8.65
Overall Experience: 10
S
SF • solo_traveller • my
10
2026-09-18 • via Nuitee
C
CARMEN MARIA • solo_traveller • es
10
Volvería
Pros:

El personal es de lo más amable, muy atentos
Desayuno variado y muy rico
Habitación amplia y cama muy cómoda

Cons:

Nos dieron una habitación interior (ventana a un espacio interno del hotel). Lo cual no venía indicado en la reserva. Esperábamos ventana a la calle

2026-09-18 • via Nuitee
C
CARMEN MARIA • solo_traveller • es
10
Pros:

El personal es de lo más amable, muy atentos
Desayuno variado y muy rico
Habitación amplia y cama muy cómoda

Cons:

Todo perfecto :)

2026-09-18 • via Nuitee
J
Jose • extended_group • us
10
Centrally located with amazing staff!
Pros:

Everything was great. Communication with the staff was good. Shout out to Teddy, Tony, Felix, and Michelle!

2026-09-17 • via Nuitee
M
Michele • couple • it
8
Il rapporto qualità prezzo è ottimo
Pros:

Camere molto buone per il prezzo che hanno

Cons:

Colazione un po’ scarna. Arredi un po’ datati.

2026-09-16 • via Nuitee
M
maria fernanda • couple • au
10
Pros:

I had a wonderful stay at Babylon Hotel! The room was beautiful, spacious, and absolutely spotless. The staff were extremely friendly, welcoming, and accommodating, always making sure I had everything I needed. The location was also great and very convenient for exploring the area. Breakfast was delicious and offered a good variety of options. Overall, a very comfortable and enjoyable stay.

2026-09-15 • via Nuitee
R
Rosalba • couple • mx
9
2026-09-15 • via Nuitee
P
PRAWOL JYOTI • couple • au
10
Extremely Good Staff and Great Location
Pros:

Ted and Tommy at the Front Desk are extremely helpful and efficient.

Cons:

Nothing

2026-09-14 • via Nuitee
P
PRAWOL JYOTI • couple • au
10
Excellent Value for Money
Pros:

Staff, Breakfast and Location

Cons:

Nothing

2026-09-14 • via Nuitee
C
Chengoden • extended_group • sa
9
Wonderful experience, would highly recommend
Pros:

Very good experience overall. Very clean property and staffs are very friendly! Tommy, Michelle and all the team.

Cons:

Rooms are very small comparatively!

2026-09-13 • via Nuitee
D
Divy Prakash • solo_traveller • in
10
2026-09-13 • via Nuitee
M
Mar • extended_group • es
9
Hotel molt agradable situat al cor del old quarter
Pros:

Personal mol atent i agradable, donen moltes facilitats en quant a gestió del equipatge i transmeten molta seguretat i confiança. Habitacions molt comods

Cons:

Les habitacions eren un poc mes menudes que a la web pero prou netes

2026-09-13 • via Nuitee
B
Bejaoui Bilel • solo_traveller • tn
9
2026-09-12 • via Nuitee
S
Sarah • couple • de
9
2026-09-12 • via Nuitee
C
Cian • couple • ie
8
2026-09-12 • via Nuitee
M
Minh-Hieu Harry • couple • de
10
2026-09-10 • via Nuitee
L
LaFille** • solo_traveller • fr
8
Très bon rapport qualité prix
Pros:

Le personnel est adorable et est à votre service.
Accueil impeccable. Chambre propre et lit confortable.

Cons:

La douche mériterait un petit coup sur les joints où il y a un peu de moisi.

2026-09-09 • via Nuitee
G
Gregory • solo_traveller • us
8
Excellent location, great price, helpful staff
Pros:

The location is great and the breakfast decent. The staff is very helpful, the air conditioning worked well and the hot water was consistent.

2026-09-09 • via Nuitee
K
Kularajah • extended_group • ch
10
2026-09-08 • via Nuitee
C
Christian • solo_traveller • de
9
Cons:

Leider hatten wir nur eine Aussicht auf die Notfalltreppe und das Haus dahinter.

2026-09-07 • via Nuitee