Babylon Premium Hotel & Spa

Hotels
9.2 (3741 reviews)
05-07 Hàng Hòm , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable beds
Clean room
Cons:
Inconsistent breakfast quality
Some rooms small or lacking windows

Categories

Cleanliness
8.7
Some comments about cleanliness and a mention of a staircase being a fire hazard.
Service
10
The staff received high praise for their helpfulness, warmth, and friendliness throughout multiple reviews.
Location
9.67
Multiple reviews highlight the excellent location in Hanoi's Old Quarter, with easy access to attractions.
Room Quality
8.71
Rooms are described as clean and comfortable, but some reports mention small size and lack of windows.
Amenities
8.66
Amenities are generally satisfactory, with good breakfast options, although some found the coffee lacking.
Value for Money
9.19
Good value for the price, especially considering location and the overall experience.
Food and Beverage
8.65
Breakfast received mixed reviews; it was good overall, but some mentioned it could be better.
Overall Experience
10
Overall a highly rated experience based on guest satisfaction, mostly stemming from remarkable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:13

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities, including a flat-screen TV, safety deposit box, and a private bathroom. Some rooms even offer stunning city views from a private terrace.

Delectable Dining Options
Savor a delightful buffet or à la carte breakfast at our on-site restaurant, specializing in American and European cuisine. Vegetarian options are also available upon request to cater to all guests' preferences.

Convenient Location
Located in the heart of Hanoi, our hotel is just a stone's throw away from iconic landmarks like St. Joseph Cathedral and Thang Long Water Puppet Theater. Explore the city easily with car hire services and enjoy popular attractions like Hoan Kiem Lake within walking distance.

Book your stay at Babylon Premium Hotel & Spa for a memorable experience in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 3741 reviews
Cleanliness: 8.7
Service: 10
Location: 9.67
Room Quality: 8.71
Amenities: 8.66
Value for Money: 9.19
Food and Beverage: 8.65
Overall Experience: 10
J
Jens • extended_group • nl
9
2026-08-22 • via Nuitee
C
Chloé • couple • ch
9
Très bonne hôtel pour une nuit !
Pros:

L’emplacement est bien, peu équipé mais pour passer une nuit, ça fait l’affaire

Cons:

Propreté laisse à désirer.

2026-08-22 • via Nuitee
A
Amy • couple • us
8
Had a good stay. Staff was friendly and helpful. Tommy sas very helpful, ordered us a Grab to get to our next destinatio
Pros:

Quiet hotel!

2026-08-22 • via Nuitee
G
Gloriana • solo_traveller • cr
9
Pros:

La ubicacion, personal en especial de Tomy y la calidad de laa habitaciones. Cerca de todo pero lejos del ruido en la noche

Cons:

El AC no se podia manejar y no estaba tan frio como queria

2026-08-21 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-08-21 • via Nuitee
X
Xus • couple • es
10
Esperem poder repetir
Pros:

La segona vegada que estem a l ‘hotel i l’atenció inmillorable, tot de 10.

Cons:

Res

2026-08-21 • via Nuitee
C
Claire • couple • fr
10
2026-08-21 • via Nuitee
W
Williams • solo_traveller • gb
10
Pros:

Very friendly and helpful staff, enough of their way to accommodate us and make us feel welcome. Plus very good location and overall value for money

2026-08-21 • via Nuitee
D
Dylan • extended_group • au
8
Pros:

Room was spacious, location couldn’t be any better. Staff were attentive and happy to help.

Cons:

The “room for 3 guests” we booked was a little deceiving and actually 2 separate rooms, side by side. Some staff a bit pushy on trying to have you pay cash rather than card.

2026-08-20 • via Nuitee
A
Alejandro Vela • solo_traveller • es
9
Pros:

El desayuno (se podían pedir diferentes platos a cocina).

Cons:

Nada.

2026-08-20 • via Nuitee
S
Sami • family_with_children • om
5
2026-08-19 • via Nuitee
S
Supakan • couple • th
8
2026-08-19 • via Nuitee
X
Xus • couple • es
9
Per repetir
Pros:

La amabilitat dels treballadors, especialment de Tommy.
Tots disposats a ajudar-te.
Molt bona localitzacio i relacio calitat-preu

2026-08-18 • via Nuitee
B
Biel • couple • es
9
Bona opcio al Old Quarter
Pros:

Habitacio correcte, personal molt atent i amable.

2026-08-14 • via Nuitee
B
borbála • extended_group • hu
9
Belvárosi kényelmes és tiszta szálloda, kedves személyzettel, finom reggelivel
Pros:

Lokáció és a reggeli; a személyzet is nagyon kedves volt! Az ágyak kényelmesek! Tiszta szálloda!

Cons:

Nem volt ilyen

2026-08-14 • via Nuitee
S
Silvia • couple • it
6
Pros:

Ottima posizione e personale super accogliente.

Cons:

Struttura pulita ma non pulitissima, poca attenzione ai dettagli.
L’unica finestra dava sulla hall dell’hotel.
Colazione non il massimo.

2026-08-14 • via Nuitee
H
Hussain firoz • extended_group • ae
6
Pros:

Nice and clean very near to all the attractions

2026-08-14 • via Nuitee
Q
Quang Hung Tran • solo_traveller • cz
9
2026-08-11 • via Nuitee
H
Haitam • extended_group • nl
10
2026-08-11 • via Nuitee
S
Suzi • solo_traveller • au
10
Pros:

We absolutely loved our stay.

2026-08-10 • via Nuitee