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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Concierge service
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Wheelchair accessible
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Kid-friendly buffet
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Public Bath
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Modern Rooms with Amenities
The rooms at Hotel Impala Centro boast modern décor and are equipped with air conditioning, cable TV, and private bathrooms with showers.
On-Site Dining Options
Guests can indulge in a variety of Mexican cuisine at the hotel's restaurant, or explore nearby fast food restaurants and the Villa del Mar Shopping Centre.
Convenient Services
With free Wi-Fi, free parking, and additional services like ironing facilities, luggage storage, and room service, Hotel Impala Centro ensures a comfortable stay for all guests.
Book your stay at Hotel Impala Centro now to experience convenience and comfort in Veracruz!
Please note that a deposit via bank wire is required to secure your reservation. Hotel Impala will contact the guest with instructions after booking.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 10 years old stay for MXN 79 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Muy buen servicio.
Contar con lavanderia.
La amabilidad del personal
Que estaba muy caliente los pasillos como que le deberían de poner ventanas a los pasillos para que corra el aire o ponerle clima.
El sazon del restaurante y la limpieza del Hotel en general
La mala actitud de las recepcionistas. nada amables, super enojonas y todas las instalaciones del Hotel estan perfectas, solo los colchones un poco duros.
Las instalaciones muy bonitas y limpias.
La atención, el personal es muy poco amable. Y es en general, pides apoyo o ayuda y se molestan.
Excelente ubicación, a solo unos pasos de la terminal del ADO, centrica, el personal es muy amable y siempre atiende de forma educada.
En ciertos pisos o habitaciones la señal del internet suele disminuir
The location near the bus station served my needs.
Property is good. The City of Veracruz in this area could stand a litter clean up.
Muy agradable
Mas cortesía del personal
The location was good, a block from the bus station. The restaurans in the area were good and reasonable priced.
I put a " Do Not Disturb " sign on my door and they came in and moved my stuff around which I complaint about. The Humidity was terrible had to take multiple showers and change of shirts.
Cross to acuario and beach
Nothing problem
Nada en especial.
El wc en mal estado y sucio.
El colchón pésimo, muy usado y vencido.
Las sábanas en mal estado.
The rooms were clean, good location, quiet environment
I think the property was okay
Toda su atención y servicios
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