Nutfield Priory Hotel & Spa

Hotels
8.5 (619 reviews)
Nutfield , Redhill , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Delicious food
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.21
Some reviews mention cleanliness issues, such as spider webs and outdated furniture.
Service
9.18
The staff is often highlighted as friendly, helpful, and attentive.
Location
9.22
The building and surroundings are described as beautiful.
Room Quality
8.17
Rooms are generally reported as comfortable but with noted soundproofing issues.
Amenities
8.7
Most amenities are received positively, although the spa was noted to be small.
Value for Money
7.66
Some reviews mention that the stay may not be worth the price.
Food and Beverage
9.21
Breakfast and dining experiences are consistently praised.
Overall Experience
8.68
The overall experience is mostly viewed positively, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:37

Property Description

Luxurious Country Mansion in Surrey

Newly Refurbished Rooms: Experience comfort and modern technology in our newly refurbished rooms with free Wi-Fi.

The Cloisters Restaurant: Indulge in seasonal dishes with stunning views at our elegant Cloisters Restaurant.

Relaxation and Leisure: Unwind at our spa oasis or enjoy our leisure club with an indoor pool, gym, squash courts, and body studio.

Escape to the beautiful Surrey countryside at Nutfield Priory, just a short distance from Gatwick Airport and London. Book now for a memorable stay!

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 619 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 9.21
Overall Experience: 8.68
G
Gavin • extended_group • gb
9
Will definitely be back.
Pros:

Gorgeous setting

2026-07-24 • via Nuitee
K
Kirsten • family_with_children • gb
8
2026-07-21 • via Nuitee
A
allison • couple • gb
6
Beautiful building, stunning public rooms. Poor bedrooms and in need of renovation. Disappointing.
Pros:

Beautiful building and lovely grounds but didn’t get to use the additional facilities as we were only there for a wedding . The reception staff on the front desk were pleasant and helpful. Bed was comfortable.

Cons:

The bedrooms and painting upstairs was tired and flakey, the rooms small with not such a great view - mainly of air con units. Bathroom very very small . Unable to reach toilet paper as almost behind you. Shower screen door leaked everywhere and was mopped up by the towels. Low level facilities in the room considering the initial presentation of hotel and the star rating of the hotel.
Dinner was okay - food was nice, due to a late arrival the dinner service staff were clearing tables and carrying old table cloths and cutlery past us during service. No one to pour the wine and he to request find someone and request this however my partner did it in the end. At breakfast sadly we were forgotten and left without a menu or coffee for 15 mins then breakfast took another 20 plus to arrive . Ordered brown toast and when it did arrive, sadly it was on white, informed there wasn’t any brown left, by 9.30 am most food sold out and no plates or fruit or muffins for the continental buffet was available. We ate at different times each morning and a similar problem, staff thin on the ground or not too interested to help . The seating area outside at the back was lovely but the glass in the tables was dirty and sticky with glass marks and wasn’t clean. This wasn’t late into the evening but around 8pm and staff were not anywhere to be seen . Sadly I was quite disappointed and had expected a better standard than a local pub environment.

2026-07-20 • via Nuitee
J
Jay • couple • gb
9
Great
Pros:

The views, breakfast, swimming pool & the hotel building

Cons:

Wa 9.9 room we had was connecting door and could hear next door very clearly, only other thing I could add I didn’t like the pillows to hard

2026-07-19 • via Nuitee
M
Mike • couple • gb
4
I would bet my last dollar this is a struggling hotel being run for cash, trading off its location, but wildly underinve
Pros:

The Priory is a lovely architectural setting

Cons:

We stayed two years ago. Food has gone down hill massively. A couple of soggy sandwiches with two drinks was £100! We ate in nearby Redhill which was comparatively extraordinary value… food was great and half the price. The sign of a struggling hotel.

2026-07-16 • via Nuitee
L
Layla • solo_traveller • gb
10
2026-07-11 • via Nuitee
K
Kate • solo_traveller • gb
10
Beautiful property with superb staff
Pros:

A beautiful building with beautiful setting

Cons:

Set out a little but cant be helped

2026-07-08 • via Nuitee
T
Terence • couple • bm
9
Excellent venue to celebrate my 70th birthday.
Pros:

Beautiful suite, with gorgeous views over the south of England.

Cons:

The only issue for us was the high step to get into the bath for a shower. Because we are elderly this was a little tricky. But this says more about us than the hotel. In hindsight a room with a walk in shower would have been better.

2026-07-06 • via Nuitee
V
Vivien • couple • gb
7
Pros:

Aircon is great in the room. Spa is also very nice

Cons:

Prices were high and not included refrigerator. Some of the staff were lovely, some of them very eccentric.

2026-07-05 • via Nuitee
S
Susan • solo_traveller • gb
10
2026-07-05 • via Nuitee
M
Mandy • solo_traveller • gb
10
2026-07-04 • via Nuitee
T
tania • couple • gb
10
Perfect, as described and the service was outstanding
Pros:

Was very grand, everything was proper. The building had its character but was modern and well looked after. The room was perfection and the views were unbelievable

Cons:

Nothing to say

2026-07-02 • via Nuitee
C
Caroline • family_with_children • ch
3
Overpriced and Underwhelming
Cons:

The service was extremely slow, and the staff seemed undertrained given the hotel's prices and reputation. While the amenities were acceptable, many areas felt dated and could benefit from renovation. Overall, the experience did not justify the high cost, and I would not recommend staying here.

2026-07-02 • via Nuitee
H
Heraty • solo_traveller • gb
7
2026-06-30 • via Nuitee
I
Irene • couple • de
7
Pros:

Authentic, clean, friendly staff, wonderful view into nature

Cons:

Spa area was not what I expected.

2026-06-30 • via Nuitee
G
Geri • solo_traveller • gb
8
2026-06-23 • via Nuitee
M
Michael • couple • de
7
War in Ordnung, aber auch nicht mehr. Meine Seezunge war gar nichts, wurde mir aber auch nicht bere!
Pros:

Continental Frühstück war mäßig. Englisch war große Auswahl!

Cons:

Kein Kuchen am Nachmittag. Nicht mal Scones!

2026-06-21 • via Nuitee
S
Seren • extended_group • cy
10
Cons:

Fiyat biraz pahalı

2026-06-19 • via Nuitee
S
Shani • solo_traveller • gb
10
2026-06-19 • via Nuitee
J
Jonathan • solo_traveller • gb
2
Very tired hotel and not worth the money
Pros:

Staff were friendly.

Cons:

We paid £1,000 for two nights. This, for a room with scaffolding outside (see photos). The hotel is very tired and unattractive internally, with furniture that should have been replaced many many years ago. We wanted to check in three hours early, for which they wanted to charge us an additional £90 for the pleasure. This was our second time in this hotel, the first and last times.

2026-06-17 • via Nuitee