Crown Royale Hotel & Lounge

Hotels
7.5 (129 reviews)
Teoma Street , Port Vila , VU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Central location with good amenities
Cons:
Lack of lift and discomfort in some beds
Inconsistent food quality

Categories

Cleanliness
6.96
Mixed sentiments about cleanliness with mentions of not enough cleaning during the stay.
Service
8.43
Overall positive experiences with friendly staff noted.
Location
8.47
Convenient location near city center and restaurants.
Room Quality
6.92
Some rooms were uncomfortable, outdated with hard beds.
Amenities
7.45
Amenities are present but have limitations, no lift mentioned.
Value for Money
6.91
Concerns about breakfast quality and overall pricing.
Food and Beverage
6.96
Food quality was inconsistent, some meals were found unsatisfactory.
Overall Experience
7.93
Mixed feelings with both positive and negative experiences throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:08

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities for Ultimate Comfort

Convenient Location with Easy Access to Airport

Experience a luxurious stay at Crown Royale Hotel & Lounge, located just 5.7 km from Konanda Reef. Indulge in our modern amenities including free WiFi, a restaurant, and 24-hour front desk service. Relax in well-appointed rooms with flat-screen TVs, air conditioning, and private balconies in select rooms. Start your day with a refreshing shower using complimentary toiletries in your private bathroom. Conveniently situated near Bauerfield International Airport, our hotel offers easy access for travelers. Book now for a memorable and comfortable stay at Crown Royale Hotel & Lounge.

Important information:

be informed to add 5% service fee applies to all credit or debit card payments.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 129 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 7.93
Y
Yasna • solo_traveller • nc
8
Pros:

L'emplacement et l'équipe au top.

Cons:

Le lit . Trop dure a mon goût.

2026-09-17 • via Nuitee
L
Leo • couple • hr
8
2026-09-06 • via Nuitee
B
Ben • solo_traveller • au
8
Great location and wonderful staff but a little dated
Pros:

The hotel is in a good location, close to the waterfront and within easy reach of the market and the main hub of activity in Port Vila. Being positioned on a hill also means some rooms have lovely views.

The staff were exceptionally friendly, welcoming and helpful throughout my stay. There is no elevator but I didn't find this to be an issue. Overall, it was a comfortable stay and I really couldn't complain.

Cons:

Like quite a few properties in Port Vila, the hotel feels somewhat dated. It is clear that efforts have been made to update and modernise the property but some of the décor and design still feels a little old-fashioned and could benefit from further refurbishment. The mattress wasn't too comfortable.

2026-08-25 • via Nuitee
Z
Zoe • solo_traveller • au
6
Bed was good and firm.
Pros:

Location.

Cons:

Noise up stairs and down.
Shower water was cold on Monday night.

2026-08-14 • via Nuitee
B
Brian • solo_traveller • nz
8
Pros:

The location and the view from the roof

Cons:

Smoke from nearby fires everyday

2026-07-13 • via Nuitee
B
boogna • solo_traveller • au
9
Pros:

Staff were amazing.

2026-07-03 • via Nuitee
S
sepehr • solo_traveller • au
8
Pros:

Location was very good

2026-06-21 • via Nuitee
S
Sarah • solo_traveller • au
7
Pros:

Location is good, there is a nice terrace on the roof with a great view of the bay. Staff are all really nice and helpful.

Cons:

The air conditioning will go off every few hours so you will wake up multiple times a night sweating to have to turn it on again. The food is hit and miss and takes about 45-60 minutes to come out. Most of the things on the menu are not available. Non smoking rooms still smell like smoke. The photos for the rooms are misleading showing a crisp made up single bed in the queen room, this is not the case. Beds are as firm as is possible for a bed to be even with mattress toppers.

2026-06-07 • via Nuitee
S
Simon • solo_traveller • my
10
2026-06-06 • via Nuitee
T
Tendayi • solo_traveller • th
2
2026-05-30 • via Nuitee
L
Lucien • couple • ca
8
2026-05-21 • via Nuitee
D
Delores • solo_traveller • fj
8
A hidden GEM in Port Vila.
Pros:

Great location. Great breakfast choices that comes with the room.

2026-05-18 • via Nuitee
T
Tetchie • solo_traveller • th
10
Pros:

I was very impressed by the welcome and friendly service. The employees are smiling and cheerful.🥂😍

Cons:

N/A
No defects

2026-05-13 • via Nuitee
K
Kent • solo_traveller • es
7
Comfortable in a satisfactory location
Pros:

Simple but comfortable

Cons:

There was no elevator which would be difficult if you have heavy luggage

2026-05-02 • via Nuitee
I
Ian • solo_traveller • au
10
Very comfortable and very well located
Pros:

Friendly staff, Excellent service, tasty meals

2026-04-30 • via Nuitee
J
Jason • family_with_children • au
7
over all very happy just wish they had a pool
Pros:

friendly staff they really helped us out when our flights were cancelled. rooms are clean and its very quiet

Cons:

the bed was way too hard.

2026-04-28 • via Nuitee
S
Shayne • couple • au
7
Staff were outstanding and went above and beyond.
Pros:

The staff were very friendly and helpful.

Cons:

The mattress was like concrete. The shower didn’t work properly.

2026-04-26 • via Nuitee
• family_with_children • au
10
2026-04-20 • via Nuitee
G
Gavin • extended_group • us
8
Great vibes and good value.
Pros:

Solid location, great service, solid room for the price. Breakfast included was also a great amenity

Cons:

Beds were kinda cardboardy

2026-04-19 • via Nuitee
G
Gavin • extended_group • us
8
Great vibes and great value
Pros:

Solid location and great service. It was nice how breakfast was included

Cons:

Beds felt like cardboard

2026-04-19 • via Nuitee