Svalbard Hotell | The Vault

Hotels
9 (1004 reviews)
500 / 503 , Longyearbyen , NO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast selection
Friendly staff
Cons:
Limited library selection
No room service available

Categories

Cleanliness
9.25
Clean, modern facilities with a lovely atmosphere.
Service
9.25
Friendly and helpful staff that contributed to a homely feel.
Location
9.25
Great location at the top of the main High St, easily walkable to nearby attractions.
Room Quality
8.25
Modern rooms with comfy beds, although a few areas like the bathroom were slightly dated.
Amenities
8.25
Good amenities with a cozy lounge area, though some advertised features like room service were lacking.
Value for Money
9.25
Overall good value given the location and quality of stay.
Food and Beverage
9.25
Exceptional breakfast with great variety and fresh quality.
Overall Experience
9.25
An enjoyable stay with minor issues that didn't detract from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:11

Property Description

Luxurious Accommodation
Svalbard Hotell | The Vault in Longyearbyen offers air-conditioned rooms with free WiFi and a bar. Some rooms even have stunning sea views, ensuring a comfortable and enjoyable stay.

Convenient Amenities
Guests can take advantage of free bikes, free private parking, and a shared lounge at the hotel. The property is non-smoking and provides practical amenities like a kettle, bed linen, and towels in every room.

Exciting Activities
Located near Svalbard Church and Svalbard Museum, guests can easily explore the area through activities like skiing and cycling. The multilingual staff is ready to assist with any inquiries, making your stay memorable.

Book your stay at Svalbard Hotell | The Vault for a delightful and unforgettable experience in Longyearbyen.

Important information:

Please note that construction is currently taking place next to the hotel. You may experience minor disturbances.

When booking for more than 9 people, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1004 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
M
Mustafa Serdar • extended_group • tr
10
2026-10-29 • via Nuitee
S
Sally • couple • se
10
Fantastic!!
Pros:

On arrival the staff were very friendly and welcoming.
The rooms were cosy and done a very good job for us. The breakfast was great and healthy! The restaurant is highly recommend.

Cons:

Great hotel but Expensive

2026-10-27 • via Nuitee
S
Stig • extended_group • no
8
2026-10-26 • via Nuitee
D
Dimitar • family_with_children • dk
7
Pros:

The reception was very good, always helpful

Cons:

I don't like room 205, too small for 2 persons. The bed was very soft ( my body went down and was not horizontal) and pillows also, so comfortable sleep was impossible! They should at least provide harder pillows and other type of harder beds

2026-10-26 • via Nuitee
Y
Yavor • solo_traveller • bg
10
Amazing
Pros:

Literally everything was perfect

Cons:

All was great

2026-10-25 • via Nuitee
J
jason • solo_traveller • gb
9
Pros:

Typical hotel buffet breakfast, the smoothies were very good. Central location.

Cons:

more shelves/storage

2026-10-25 • via Nuitee
T
Thomas Patteril • family_with_children • in
9
2026-10-25 • via Nuitee
C
Cherry_Bradshaw • family_with_children • de
10
Pros:

Ich habe mich sehr wohl gefühlt und würde das Hotel jederzeit wieder buchen. Dass man im Hotel nur mit Hausschuhen rumlaufen darf, gefällt mir sehr gut. So bleibt alles sehr sauber und macht es gemütlich. Das interkontinentale Frühstück war genau nach meinem Geschmack.

2026-10-22 • via Nuitee
T
Tom • couple • us
10
we will stay here on our next visit
Pros:

great location, comfortable & convenient. very accommodating and helpful staff. checked off all the boxes and more.

Cons:

nothing we can think of

2026-10-22 • via Nuitee
K
Kseniia • solo_traveller • ua
10
Pros:

Really nice place, I will recommend

2026-10-16 • via Nuitee
J
Julie • solo_traveller • gb
10
A lovely cosy comfortable haven
Pros:

So clean, comfortable and cosy, I loved my well-designed room. Really calm and quiet. Plenty of wall hooks and hangers to hang up damp clothing at the end of a rainy day. I loved the wool slippers provided in my room to change into from wet boots. Great en suite with powerful shower. Breakfast was tasty. Staff were friendly and professional.

Cons:

No complaints.

2026-10-15 • via Nuitee
C
Cátia • couple • pt
8
2026-10-13 • via Nuitee
Y
Yew Wah • couple • my
9
Pros:

Location is fantastic. The city center (aka supermarket) is just across the street. Staff is very nice.... Shout out to Nick, Anna and Kai. Nick helped us to book our cruise and taxi back to the airport. They are super nice. Breakfast spread was pretty good too. Facilities at the hotel is also pretty good. It is also not facing the main road so it was pretry quiet.

Cons:

The drop off for the airport bus required carrying your luggage across a bridge (with some steps). So if you have big luggage, might be difficult. That is no fault of the hotel.

2026-10-12 • via Nuitee
J
Jane • solo_traveller • no
6
2026-10-11 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

Clean
Good breakfast
Letting me keep my room a bit longer as I had a late flight well done to reception guy

Cons:

Nothing

2026-10-10 • via Nuitee
S
Sam • solo_traveller • gb
10
2026-10-09 • via Nuitee
M
Maria Josefa • solo_traveller • de
9
2026-09-19 • via Nuitee
P
Petra • couple • si
10
Super
Pros:

Good food, good location, kind staff

Cons:

Nothing

2026-09-18 • via Nuitee
M
Martin • solo_traveller • ch
9
Pros:

Schöne Zimmer, super Lage, freundliches Personal

2026-09-18 • via Nuitee
I
isabella • solo_traveller • it
8
2026-09-15 • via Nuitee