Svalbard Hotell | The Vault

Hotels
9 (940 reviews)
500 / 503 , Longyearbyen , no

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great breakfast selection
Friendly staff
Cons:
Limited library selection
No room service available

Categories

Cleanliness
9.25
Clean, modern facilities with a lovely atmosphere.
Service
9.25
Friendly and helpful staff that contributed to a homely feel.
Location
9.25
Great location at the top of the main High St, easily walkable to nearby attractions.
Room Quality
8.25
Modern rooms with comfy beds, although a few areas like the bathroom were slightly dated.
Amenities
8.25
Good amenities with a cozy lounge area, though some advertised features like room service were lacking.
Value for Money
9.25
Overall good value given the location and quality of stay.
Food and Beverage
9.25
Exceptional breakfast with great variety and fresh quality.
Overall Experience
9.25
An enjoyable stay with minor issues that didn't detract from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:11

Property Description

Luxurious Accommodation
Svalbard Hotell | The Vault in Longyearbyen offers air-conditioned rooms with free WiFi and a bar. Some rooms even have stunning sea views, ensuring a comfortable and enjoyable stay.

Convenient Amenities
Guests can take advantage of free bikes, free private parking, and a shared lounge at the hotel. The property is non-smoking and provides practical amenities like a kettle, bed linen, and towels in every room.

Exciting Activities
Located near Svalbard Church and Svalbard Museum, guests can easily explore the area through activities like skiing and cycling. The multilingual staff is ready to assist with any inquiries, making your stay memorable.

Book your stay at Svalbard Hotell | The Vault for a delightful and unforgettable experience in Longyearbyen.

Important information:

Please note that construction is currently taking place next to the hotel. You may experience minor disturbances.

When booking for more than 9 people, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 940 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
V
Veronique • solo_traveller • ch
9
2026-05-22 • via Nuitee
H
Hemmo • solo_traveller • fi
8
2026-05-17 • via Nuitee
J
Janja • couple • de
9
Very nice stay
Pros:

Breakfast perfect, location central, really nice and staff very friendly.

2026-05-15 • via Nuitee
G
Greg • solo_traveller • us
9
Be alert
Pros:

Nice room. GREAT breakfast 😋

Cons:

Standard custom is remove shoes at entry lobby. Wool slippers are provided. But guard your shoes - some S.o.B. stole my hiking boots!! Luckily the manager & hotel paid for the replacement - only because the sign was missing that stated hotel not responsible for missing footwear. SO BEWARE. take your shoes to your room.

2026-05-15 • via Nuitee
C
Carlo • couple • it
9
Pros:

super gentili ottima colazione

2026-05-12 • via Nuitee
S
Stephan • solo_traveller • ch
8
2026-05-10 • via Nuitee
A
Aleksander • family_with_children • pl
9
Elegancki hotel, bardzo dobre śniadania, nie dla osób które chcą przygotowywać własne jedzenie.
Pros:

Lokalizacja idealna w centrum miasta, bardzo dobre śniadanie, nowoczesne i ładne pokoje, bardzo czysto i elegancko. Wszystko na wysokim poziomie, sympatyczna obsługa.

Cons:

Pokoje bardzo małe, nie ma gdzie nawet rozłożyć walizek, brak jakiejkolwiek szafy na ubrania i rzeczy oraz szafeczek przy łożkach, brak półek w łazience i pod prysznicem, nie ma gdzie przygotować własnego posiłku (miejsce gdzie są podawane śniadania zamienia po południu w elegancką restaurację), brak jakiejkolwiek lodówki gdzie można przechować jedzenie.

2026-05-07 • via Nuitee
S
Stephan • solo_traveller • ch
8
2026-05-03 • via Nuitee
H
henrik • solo_traveller • no
8
2026-04-30 • via Nuitee
R
Roberto • couple • it
10
Fantastico, ritorneremo
Pros:

Posizione centralissima
Silenziosa

2026-04-29 • via Nuitee
M
MURTHY • solo_traveller • in
9
2026-04-28 • via Nuitee
C
Chocoboy 1977 • solo_traveller • nl
7
2026-04-27 • via Nuitee
J
Jorge • family_with_children • mx
10
2026-04-26 • via Nuitee
M
Manfred • couple • de
8
2026-04-23 • via Nuitee
A
Alexander • couple • se
7
2026-04-20 • via Nuitee
G
Gerry • couple • gb
8
Short but wonderful.
Pros:

Really good. The classic european ambience with a nordic twist.

Cons:

Icy car park. Unavoidable in the sub-zero Svalbard but the risk of a comedy fall was ever present.

2026-04-18 • via Nuitee
I
Irene • couple • au
9
Lovely place to stay in a lovely place!
Pros:

The people were friendly and we were moved to a larger room on request because we had lots of luggage.

Cons:

There was a problem with the internet on the tv which no one knew how to fix. We suspect it was a long term issue that they avoided fixing but could be wrong.

2026-04-17 • via Nuitee
P
Paolo • solo_traveller • id
10
Pros:

Location, staff, Breackfast

Cons:

Nothing

2026-04-13 • via Nuitee
• couple • no
9
2026-04-13 • via Nuitee
C
CL • couple • au
8
Conveniently located property with basic amenities
Pros:

The vault is conveniently located near the main shopping mall with lots of restaurants within 2-3 minutes walk. There is also a sushi restaurant on site which serve sushi and other Japanese dishes.

Cons:

Majority of the staff were helpful except one at the reception.

2026-04-12 • via Nuitee