MR Apart Providencia (ex Apart Neruda)

Hotels
8.6 (1403 reviews)
Avenida Pedro de Valdivia, 164 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Excellent location
Helpful staff
Cons:
No air conditioning
Small bathrooms
Elevator delays

Categories

Cleanliness
8.55
General positive sentiment noted about cleaning standards across multiple reviews.
Service
8.85
Consistently highlighted as attentive and helpful staff.
Location
9.05
Many reviews emphasize the excellent location of the hotel.
Room Quality
8.05
Positive remarks but some complaints about small bathrooms and lack of air conditioning.
Amenities
8.05
Amenities like breakfast and pool received positive mentions but some issues with the air conditioning.
Value for Money
8.55
General consensus of good value but some noted areas needing improvement.
Food and Beverage
9.05
High praise for breakfast and overall dining experience.
Overall Experience
8.65
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Luxurious Apartments in Providencia Area
MR Apart (ex Apart Neruda) offers modern apartments in the vibrant Providencia area, surrounded by shops, restaurants, and cultural activities. Just a stone's throw away from Pedro de Valdivia Metro Station, convenience is at your doorstep.

Comfortable and Convenient Amenities
Each apartment features a well-equipped kitchenette, complimentary WiFi, heating, a TV with cable channels, and a safety-deposit box. Whether you're staying for business or leisure, we've got you covered with all the essentials for a pleasant stay.

Complimentary Services
Enjoy the added convenience of free parking (subject to availability) and a delicious buffet breakfast to kickstart your day. Indulge in a hassle-free experience with our thoughtful services during your stay.

Book your stay at MR Apart today for a memorable experience in Santiago!

Important information:

The maximum car height for the parking lot is 6.6 ft.

The voltage at the property is 220V.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (VAT) of 19%.

This additional fee (VAT) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (VAT), the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no-show, the invoice will be billed in local currency, including this additional fee (VAT).

Please note this property pre-authorizes credit cards left on guarantee. This is not a charge/deposit but only a hold or also known as a preauthorisation. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Buffet breakfast is served.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1403 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.65
H
Hiago Henrique • solo_traveller • br
9
Pros:

Localização excelente! Ótima limpeza. Funcionários educados. Muito bom!

Cons:

Café da manhã repetitivo e piscina poderia ser mais quente.

2026-06-02 • via Nuitee
M
Margaret • extended_group • br
9
Maravilhosa, muito boa.
Pros:

Café satisfatório
Localização muito boa.

Cons:

Deveria ter mais segurança na comuna do Centro .
Eu mesma sofri uma tentativa de roubo. Celular.

2026-05-30 • via Nuitee
A
Alfred • solo_traveller • gb
7
2026-05-27 • via Nuitee
L
Luis Mena • family_with_children • cl
8
Calefaccion habitacion
Pros:

Camas

Cons:

Television, falto internet para una pelicula y falto indicacion para manejar calefaccion, no cuenta con aire acondicionado, si calefaccion central pero no estaba habilitada, tuve que ver yo como mover la perilla de paso.

2026-05-27 • via Nuitee
L
Loreto • family_with_children • cl
8
Pros:

Muy bien ubicado, y el desayuno estaba muy bien

Cons:

Los asensores no funcionaban correctamente y se demoraban mucho. La piscina estaba un poco fria.

2026-05-26 • via Nuitee
T
Trinidad • couple • cl
8
Lovely stay
Pros:

The room was really nice! The bed was comfortable and the heating system works wonders. It was the coldest day ever, but thanks to the heating, we were super cozy and warm all night.

Cons:

The upper floors and parking lot are only accessible through an elevator which is inside another building. It felt like entering through the back door.

2026-05-25 • via Nuitee
J
Jorge • family_with_children • cl
8
Seguridad
Pros:

La limpieza.

Cons:

Poca variedad de comida para el desayuno (muy básico)

2026-05-22 • via Nuitee
B
barbara • family_with_children • cl
6
Pros:

Excelente desayuno, excelente asistencia del personal. Muy buen hotel y cocina.

Cons:

El Apart hotel comparte el mismo edificio con más de 10 apart hoteles. Eso genera mucha diversidad de personas por decir lo bajo, mucho flujo de gente. Los pasillos son de cerámica, las ruedas de las maletas suenan bastante. Falta aislamiento lumínico en bordes de la puerta de entrada.

2026-05-20 • via Nuitee
D
De Paula Salgado • couple • br
9
2026-05-18 • via Nuitee
F
Francisco • couple • cl
10
Buenisimo
Pros:

Todo, ubicación Atención del personal, mi alojamiento cada ves que tengo que ir a stgo!!

Cons:

Nada

2026-05-18 • via Nuitee
A
Aravena Aravena • couple • cl
9
comodidad
Pros:

buen desayuno, variado

Cons:

habitaciones escondidas, acceso de hotel al costado del edificio

2026-05-17 • via Nuitee
G
Gonzalez • solo_traveller • ar
10
Pros:

El desayuno fue sobresaliente, la amabilidad de los empleados del hotel, la cama y la pileta climatizada

Cons:

En sí, no hubo nada que no me gustó, solo decir que estábamos en la parte antigua del hotel y no parecían tan modernas las habitaciones pero todo super limpio y cómodo

2026-05-15 • via Nuitee
M
Mauricio • family_with_children • cl
10
Hotel para un buen descanso
Pros:

El personal muy amable , la limpieza. Un rico desayuno. Habitación para un buen descanso

Cons:

Todo bien

2026-05-14 • via Nuitee
M
Migue • solo_traveller • cl
10
Definitivamente volveremos
Pros:

Personal atento y amable, las habitaciones eran espaciosas y cómodas.

2026-05-14 • via Nuitee
L
Len • solo_traveller • ca
10
2026-05-11 • via Nuitee
K
Krstulovic • solo_traveller • hr
8
Pros:

The location

Cons:

Old apartment

2026-05-10 • via Nuitee
L
López • solo_traveller • cl
4
Pros:

La ubicación

Cons:

No estaba limpio pelos en el baño
Colchon demasiado blando, ventana en mal estado

2026-05-10 • via Nuitee
A
Ana Laura • couple • br
10
Pros:

Excelente localização, café da manhã muito bom e funcionários muito prestativos.

2026-05-10 • via Nuitee
N
Néstor Sztrum • solo_traveller • ar
10
2026-05-08 • via Nuitee
M
Maria Lucia • family_with_children • ar
7
Cómodo y bien ubicado, aunque mejorable
Pros:

La ubicación es excelente y el desayuno muy completo, realmente destacable.

Cons:

La habitación resultó bastante ruidosa. El aire acondicionado era portátil y generaba mucho ruido, lo que dificultó el descanso durante la noche. En verano no recomendaría esta habitación, especialmente para familias con bebés.

2026-05-07 • via Nuitee