REGENCY Inn & SUITES NEW LONDON MYSTIC

Hotels
6.1 (642 reviews)
305 North Frontage Road , New London , us

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good food options
Cons:
Poor cleanliness
Unsafe location
Room quality issues

Categories

Cleanliness
4.06
Multiple reviews highlighted issues with cleanliness, including bugs and unpleasant smells.
Service
7.53
Some reviews mentioned staff actions, but experiences varied.
Location
4.57
Many mentioned a sketchy location and safety concerns.
Room Quality
5.52
Complaints about old room conditions and odd layouts were frequent.
Amenities
6.55
Some amenities criticized but others, like breakfast, received praise.
Value for Money
7.01
Some felt it was worth the price while others did not.
Food and Beverage
7.56
Positive mentions of in-house dining options were noted.
Overall Experience
6.03
Mixed feelings highlighted, with many reviews recommending seeking alternatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:04

Property Description

Convenient Location
Situated just 16 km from Mystic Seaport, our hotel provides easy access to nearby attractions and entertainment options.

Comfortable Accommodations
Each room at REGENCY INN & SUITES NEW LONDON MYSTIC features a TV with satellite channels, ensuring a cozy and entertaining stay for all guests.

Delicious Dining Options
Start your day right with a buffet, continental, or vegetarian breakfast available every morning at our property's restaurant.

To book your stay at REGENCY INN & SUITES NEW LONDON MYSTIC and enjoy these fantastic amenities, reserve your room now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 642 reviews
Cleanliness: 4.06
Service: 7.53
Location: 4.57
Room Quality: 5.52
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 6.03
L
Liz • couple • us
10
This is my 4th time staying here and I’ve been pleased each time with no complaints.
Pros:

As soon as you walk into the lobby , you feel like your in the right place ! The music , the nicely decorated area , the restaurant/bar and the friendly staff are all inviting! The rooms are modern , spacious , and clean . The breakfast has a wide variety of items including eggs, waffles , sausage and many other items .
I will stay here again !

Cons:

Unfortunately there is no elevator, but there are only 2 floors , so it’s not bad .

2026-06-12 • via Nuitee
H
Hue • solo_traveller • us
8
Pros:

Staff were good people 👍🏾

2026-06-11 • via Nuitee
N
Nancy • family_with_children • us
8
great location and value. would stay there again
Pros:

the room was ideal for us with connecting rooms. staff was great. breakfast was nice to have on site.

Cons:

internet connection was very weak and slow.

2026-06-09 • via Nuitee
M
Melissa • couple • us
10
Perfect location price was good and staff was nice and it was really clean
Pros:

Front desk staff was soooo nice

2026-06-09 • via Nuitee
O
Ouellette • couple • ca
8
Pros:

Je n’ai pas vu de Piscine tél qu’afficher
Il n’y avait pas d’ascenseur pour accéder au niveau supérieur

Cons:

La tranquillité
La propreté
Le personnel très serviable

2026-06-09 • via Nuitee
S
Susan • extended_group • us
7
Pros:

Los servicios, las instalaciones y el trato muy bueno!!

excepto el dormitorio.
Por el precio esta bien pero para regresar y recomendarlo tienen que mejorar la limpieza. Enfocarse en los pequeños detalles donde nadie limpia pero en un hotel si es importante por la higiene

Cons:

La limpieza. Tienen que mejorar la limpieza en las habitaciones, mas iluminación y ventilación.
Tenía un olor a humedad.

2026-06-08 • via Nuitee
J
Jodi • solo_traveller • us
8
Pros:

Bed was very comfortable and breakfast was great!!

2026-06-07 • via Nuitee
C
Cleon • solo_traveller • us
9
2026-06-07 • via Nuitee
M
maria • couple • us
8
Excellent breakfast
Pros:

Close to Mohigan Sun

Cons:

Had a funky smell in the hallway and room. It was not mold.

2026-06-05 • via Nuitee
A
Athena • family_with_children • us
5
I was ok with my stay up until the point that I found a bug in the bed!
Pros:

Friendly Staff.

Cons:

The bug in my bed!

2026-06-04 • via Nuitee
R
Robert • solo_traveller • us
8
2026-06-03 • via Nuitee
J
Joseph • couple • us
1
Was a terrible experience and was very expensive for 2 nights
Pros:

Nothing

Cons:

Dirty!!!!! no WiFi for days. Was lied to by staff about WiFi. Drug addicts everywhere as well as prostitution. Smelled like cigarettes throughout the whole hotel

2026-06-02 • via Nuitee
A
Alfred • solo_traveller • fr
8
Satisfaisant.
Pros:

La grandeur de la chambre et l’entretien de la chambre.

Cons:

Manque de propreté dans certaines parties communes.

2026-06-02 • via Nuitee
J
Julia • solo_traveller • us
8
2026-05-31 • via Nuitee
Z
Zamora • couple • us
7
Pros:

Good breakfast

Cons:

Blanket was tear and it have stains.

2026-05-31 • via Nuitee
M
Martin • solo_traveller • us
10
Pros:

Gym equipment was not in working order

Cons:

Everything else about the sya was amazing

2026-05-30 • via Nuitee
K
Kola • couple • us
5
Pros:

Staff very friendly and helpful

Cons:

Not a big area for service dog to use bathroom and some guest couldn’t control their dogs

2026-05-28 • via Nuitee
D
Dunton • solo_traveller • us
10
Pros:

The staff was amazing!

Cons:

A few low rent people staying there

2026-05-27 • via Nuitee
V
Virginia • solo_traveller • us
7
Pros:

The beds were so unbelievably comfortable!! The Continental breakfast area was very clean. The price worked well with in my budget. We stayed for three nights for a tournament being held at Mohegan Sun. The location was convenient for our purposes.

Cons:

Our room did smell like smoke when we first walked in it. The hotel also did not have an elevator. That didn't bother us as much as it seemed to bother other people staying there. But it is important to note that if you require that type of assistance, ask to be booked on the first floor.

2026-05-25 • via Nuitee
B
Bonny • solo_traveller • us
10
Pros:

..

Cons:

.

2026-05-24 • via Nuitee