Pestana Sintra Golf Resort & SPA Hotel

Hotels
Pestana Hotel & Resorts
7.9 (6304 reviews)
Rua do Mato da Mina, 19 , Sintra , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Good Location
Friendly Staff
Cons:
Service Inefficiency
Cleanliness Issues
Poor Communication

Categories

Cleanliness
7.5
General sentiment indicates some cleanliness issues in the reviews.
Service
7.9
Staff were generally friendly but some experiences indicated inefficiency.
Location
9
Location is frequently praised as magnificent and ideal for relaxation.
Room Quality
7.5
Rooms received mixed feedback with some comfort but issues reported like cold air conditioning.
Amenities
8
Amenities are generally good but some specific amenities like pool temperature and bathrobes were lacking.
Value for Money
7.8
Value for money is rated reasonably good, but quality/price ratio was mentioned as a concern.
Food and Beverage
8
Food quality is mentioned positively, but some complaints about dining experience exist.
Overall Experience
7.5
Overall experience was mixed; while there were positives, several significant complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:32

Property Description

Luxurious Golf and Spa Retreat

Golf Course and Spa: Nestled in Quinta da Beloura, adjacent to an 18-hole golf course, Pestana Sintra Golf and Spa Resort offers a serene escape with indoor and outdoor pools, tennis courts, and a rejuvenating spa with deluxe massage services and Turkish baths.

Elegant Accommodations: The air-conditioned rooms boast a modern design, flat-screen TVs, and some with balconies overlooking the picturesque Sintra Hills, ensuring a comfortable and scenic stay.

Fine Dining and Relaxation: Indulge in delectable Portuguese and international cuisine at the Mourisco Restaurant, sip on exquisite cocktails at the O Chafariz Bar, and unwind by the outdoor swimming pools or in the indoor pool and spa area.

Experience luxury and tranquility at Pestana Sintra Golf and Spa Resort – book your stay now for a memorable getaway.

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices and admission restrictions for pets.

Small pets with a maximum weight of 15 kg are allowed in Club House room types only at an additional charge of EUR 30 per pet per night. Pets are not allowed in any other type of accommodations. Guests should contact the hotel for further information on pet policies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 6304 reviews
Cleanliness: 7.5
Service: 7.9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 7.5
S
Sofia solo_traveller gb
8
2026-08-29 via Nuitee
L
Laura Lorena couple pt
9
VERY GOOD OPTION TO BE JUST OUTSIDE HISTORIC CENTRE OF SINTRA WITH SPA
Pros:

Its a very good option to go to Sintra without being in the historic centre. The hotel is very nice, have a very comfortable spa, good facilities, the breakfast is excellent. The rooms are a bit old fashion but are very clean. I think they shoulf offer tea and coffee facilities in the rooms. They only have frigobar. I should recommend the property.

Cons:

Nothing

2026-08-29 via Nuitee
R
Rui solo_traveller pt
7
Bom preço promocional mas experiência aquem
Pros:

Dos funcionários, a unico aspecto realmente digno de 4 estrelas

Cons:

O café é pessimo! A comida não é grande coisa, não recomendo regime de meia pensão. Não ha regras no acesso ao spa, não é obrigatório uso de touca na piscina interior, é permitido andar dentro e fora directamente pelo jardim pelo que fica tudo um nojo. O banho turco precisa de limpeza profunda e tt o banho turco como a sauna precisam de isolamento na parte inferior da porta. Se estiver muita gente a piscina interior mais parece um parque aquatico com o barulho e saltos constantes para a piscina. Não ha controlo do número de pessoas no spa, estou certo que a lotação maxima foi excedida em muitos momentos.

2026-08-29 via Nuitee
I
Inés solo_traveller es
8
Aceptable si solo quieres usar el apartamento para doemir
Pros:

El hotel esta muy bien y es tranquilo. El desayuno tipo buffet excelente.
La habitación para dos noches bien.
La piscina y zonas comunes muy bien también y la ubicación en cuanto a visitas no estaba mal ubicado.

Cons:

Éramos 4 personas y en la habitación, que estaba en un edificio anexo solo había tres sillas y menaje para tres personas. Además, los platos y vasos estaban manchados.

2026-08-29 via Nuitee
O
odete19 family_with_children fr
9
Pros:

Bon accueil, magnifique établissement, chambre spacieuse ... petit réfrigérateur....balcon..très agreable
piscine extérieure et intérieure (chauffée ) agréable pour les enfants et adultes, sauna à disposition....
Nous avons pris demi pension..dîner et petit-déjeuner très bon...
Merci...on reviendra avec plaisir !!!!!

2026-08-28 via Nuitee
T
Tiago couple pt
10
2026-08-28 via Nuitee
C
CHRISTINE extended_group fr
10
bel espace
Pros:

piscine intérieure avec horaires dédiés aux enfants et horaires spécifiques pour adultes. Le petit dejeuner varié et frais.

Cons:

le manque de savoir vivre des clients qui claquent les portes des chambres ou font du bruit tard. L'absence de réponse aux messages envoyés à l'hotel via Booking.com lorsqu'il s'agit d'une réservation booking

2026-08-28 via Nuitee
M
Miguel family_with_children pt
8
2026-08-28 via Nuitee
M
Maria family_with_children pt
5
Cons:

Falta de brio, os azulejos da casa de banho com bolor, um canto do quarto também com bolor, cotão no chão do quarto. Verdete a volta das piscinas, as piscinas interiores com um cheiro intenso a cloro

2026-08-28 via Nuitee
J
José family_with_children pt
1
Não voltarei
Cons:

Falta de profissionalismo e simpatia de alguns funcionários.

2026-08-28 via Nuitee
L
Luca couple it
7
2026-08-28 via Nuitee
V
Valentina family_with_children it
9
2026-08-28 via Nuitee
S
Soumia family_with_children es
4
No es como en las fotos, me decepcionó mucho
Pros:

El desayuno no estaba mal de todo, aunque muy poca variedad.

Cons:

En primer lugar tanto la piscina como el Spa (yo le llamaría piscina interior) son pequeños y con mucha gente. En segundo lugar nuestra habitación estaba fuera del edificio principal, por lo que tenias que caminar por fuera o mover el coche si querías ir por ejemplo al Spa, si te pones un albornoz tienes que salir a la calle para ir a tu habitación. En tercer lugar la zona de nuestra habitación, el hall de la entrada estaba feo y sucio, no es nada atractivo. La habitación no estaba mal en general.

2026-08-28 via Nuitee
P
Pedro family_with_children pt
8
Pros:

Pequeno Almoço, ambiente do hotel,, as piscinas interior e exterior, disponibilidade dos funcionários.

Cons:

A ligação à Internet no quarto apresentou falhas constantes ao longo da estadia, dificultando significativamente a utilização do serviço. Mesmo através dos dados móveis, a rede apresentava igualmente interrupções e instabilidade, o que tornou o acesso à Internet pouco fiável.

2026-08-27 via Nuitee
R
Riera family_with_children es
10
Hotel familiar ideal para conocer Portugal
Pros:

Limpieza y situación

Cons:

Por poner alguna pega algunos días para cenar había demasiada gente

2026-08-27 via Nuitee
S
Sam family_with_children ca
6
Great location, golf, and friendly staff, but spa hygiene and dining communication need real improve
Pros:

Check-in was smooth and staff were friendly and knowledgeable. The rate was excellent for peak August, and we loved the room size, with a lovely balcony overlooking the pool and mountains. The outdoor pool had plenty of lounge space. The breakfast and dinner buffets were excellent, with great variety changing daily and good value for the price, and a helpful gentleman went out of his way to sort out our dinner access issue. The golf was a real highlight too, especially the covered driving range and the kids' golf lesson, which was fantastic.

Cons:

We were disappointed to find the kids' club was aimed at younger children, so our 9-year-old couldn't really use it — the kids' club and golf were actually what drew us to book in the first place, since I'd hoped to have some "me time" at the spa while he was occupied, but once he realized it skewed young, he refused to go. On top of that, the spa itself doesn't really function as a proper spa experience — with family swim hours overlapping the pool and wellness area, it's loud and chaotic rather than relaxing, so anyone booking expecting a calm spa should be aware. A posted activity schedule would help too; we only found out about a 3pm kids' snack by chance, walking past the lobby. On our first night, we discovered — with no prior warning — that opting out of half board meant we couldn't access the dinner buffet, so we had to eat à la carte instead; by the end of the stay, the combined cost of the room plus meals ended up well above what half board would have cost — so it's not just about the money, it's that we weren't given the option to choose, and a simple disclaimer on their website's menu page would fix this. We were also surprised to be charged extra for room service delivery — a first for us — and ended up having to go pick the tray up ourselves instead; small details like this could be a real barrier for elderly guests who can't easily carry a tray or don't want the added charge. The wellness area also needs attention on the hygiene side: the pool and steam room smelled of urine, kids were using the sauna and steam room unsupervised, and we found a soiled diaper left in a shower. Given how much family-focused space the hotel has, a playground or sports area for older kids and teens would be a great addition.

2026-08-27 via Nuitee
J
Jennifer family_with_children fr
10
2026-08-27 via Nuitee
A
aissam family_with_children ma
8
Cons:

le déjeuner : la qualité des fruits n'était pas au niveau souhaité

2026-08-27 via Nuitee
A
Ana solo_traveller pt
10
2026-08-27 via Nuitee
A
Alexandra solo_traveller pt
10
2026-08-26 via Nuitee