Casa Zen Santa cruz

Hotels
8.2 (30 reviews)
CALLE CERRADA DE MIXTEPEC CASA 004 SECTOR E , Santa Cruz Huatulco , mx

Facilities

Offsite parking discounted rates available
Non-smoking throughout
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Room quality concerns
Poor initial arrival experience

Categories

Cleanliness
6.55
Negative feedback about mold and humidity issues in the property.
Service
9.05
Positive remarks about attentive service and staff willingness to assist.
Location
9.05
Consistently praised for being close to attractions and having a perfect location.
Room Quality
7.05
Comments indicate issues with room upkeep and cleanliness.
Amenities
8.55
Mention of laundry services and excursions available.
Value for Money
8.55
Good value reported, despite some issues with the room condition.
Food and Beverage
8.55
Breakfast quality noted as good with coffee and fruit included.
Overall Experience
8.25
General assessment based on a mix of positive and negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:11

Property Description

Convenient Location

Comfortable Accommodation

Delicious Breakfast Options

Experience the beauty of Santa Cruz Huatulco at Casa Mixtepec Habitación Riscalillo, just minutes away from the beach! Enjoy garden views and air conditioning in a non-smoking property close to top attractions such as Chahue Beach and Downtown Huatulco. Indulge in a comfortable stay with amenities like a flat-screen TV, plush towels, and crisp bed linens. Start your day right with a delicious continental breakfast available each morning. Unwind at nearby Tangolunda Golf Course or Tangolunda Bay, just a short drive away. Book now to create unforgettable memories in Huatulco!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 30 reviews
Cleanliness: 6.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.25
V
Victor solo_traveller mx
8
Pros:

La ubicación está excelente si te informas con los locales todo te queda sercas

Cons:

Hormigas

2026-05-30 via Nuitee
H
HERRERIAS ROMERO solo_traveller mx
9
Pros:

Su cercania

Cons:

Sin comentarios

2026-05-23 via Nuitee
J
Jeanette solo_traveller mx
4
Pros:

No era lo q esperabamos

Cons:

Los insectos las instalaciones viejas

2026-05-12 via Nuitee
E
edoardo couple it
1
questa casa di Zen non ha davvero niente. all’arrivo abbiamo trovato una cucaracha sul letto, un asciugamano era macchia
Pros:

niente

Cons:

stanza sporca, doccia sporca, asciugamani sporchi, letti scomodi, ventilatore sporco e rumorosissimo, pessimo rapporto qualità prezzo

2026-05-08 via Nuitee
V
Victor Alfonso solo_traveller mx
10
Pros:

Un lugar muy limpio el cuarto esta amplio ubicado en un lugar mas privado. El mejor precio sin duda alrededor de huatulco, me volvería a quedar en mi próximo viaje

2026-05-07 via Nuitee
N
Nestor solo_traveller us
3
Pros:

It was in someone's house!

Cons:

Off the beaten path. Can easily get lost. No taxi driver had heard of this place.

2026-04-19 via Nuitee
A
Andrea Desireé solo_traveller mx
6
Falta fumigar hay cucarachas
Pros:

La ubicación es buena, no está tan lejos de la playa, la cama era cómoda

Cons:

Había cucarachas en la habitación, envié mensaje al dueño y me dijo que JAMÁS habían presentado esa situación que quizá algún huésped las traía en su equipaje, lo cual hubiese creído si no hubiera leído los comentarios donde ya habían comentado la misma situación

En general ví que pusieron atención a otros comentarios como en el de que acudieran a hacer limpieza de la habitación diario y el tema del wifi me resolvieron, pero lo de las cucarachas deja mucho que pensar ya que ellas SI podían meterse a mi equipaje y propagarse

2026-04-17 via Nuitee
G
Ghani couple gb
8
Pros:

The location is excellent. The staff is very friendly and helpful.

2026-04-01 via Nuitee
C
Cortés Barajas solo_traveller mx
10
Pros:

La habitación era amplia y cómoda

Cons:

Todo me gustó

2026-03-21 via Nuitee
H
Hanly solo_traveller us
9
Pros:

The house is in sector E which is near everything in Santa Cruz Hualtuco. All the people I met in the house were friendly. Staff is very nice. They also have a friendly cat and a nice little dog.

I dont understand the reviews that brought up dark alleys. This is largely a townhouse style neighborhood, and Casa Zen is right at the end of the street...no alleys.

Cons:

For me it doesnt matter a lot because of my mobile data plan, but wifi went out after 2 days. A young woman there had another wifi connection she let me sign up with just in case i needed it.

2026-03-16 via Nuitee
J
Jorge couple mx
8
Pros:

LA CERCANIA MUY BUENA DE FACIL ACCESO AL LUGAR... A LAS PLAYAS EN UNA ZONA TRANQUILA.

Cons:

QUE NO TIENEN MUCHA SEGURIDAD... A PESAR QUE LA ZONA ES TRANQUILA, SE CONFIAN MUCHO, LA CASA LA DEJAN ABIERTA.
NOSOTROS CUANDO LLEGAMOS NO HABIA NADIE PARA RECIBIRNOS TODO ABIERTO.
PUDE ENTRAR SIN PROBLEMA... Y BUENO CREO QUE ES LO UNICO QUE YO LE VI INCONVENIENTE... AH... Y QUE TIENEN GATOS Y ANDAN EN TODA LA CASA...NOTA... SOLO EN EL DIA HAY PERSONAL DE ESA CASA..

2026-03-04 via Nuitee
A
Abel solo_traveller us
8
2026-03-03 via Nuitee
C
Cesar couple us
3
Pros:

Location

Cons:

Not being private..it's a guest house

2026-02-28 via Nuitee
P
pascale couple il
8
Pros:

Trés calme, grande chambre, pas loin du centre et de la plage.

Cons:

La salle de bain demande à étre refaite.
Pas d'eau chaude et très peu de préssion au robinet, dificile de ce laver dans ses conditions.

2026-02-25 via Nuitee
K
Kathryn solo_traveller us
7
Pros:

Only budget accommodation in a very nice neighborhood. Close to playa Santa Cruz.Large room with large bathroom. Closet with hangers and Shelves. Additional shelves in room. Window that opens. Adequate air conditioner for nights. Desk in room. Kind owner and staff.

Cons:

Funky smell from bathroom took some time to clear upon return each day. Old plumbing, but all functioned well. Other reviews said it was dirty, but it was clean, just that the shower tiling is in disrepair. I didn't like seeing cats in the house because I am allergic, but I had zero problems with them because they were downstairs and the house is well ventilated. I would say the positives outweigh the negatives. This area is worth a visit and it's so nice to be an easy walk from the calmest beach.

2026-02-22 via Nuitee
A
Acosta garcia couple mx
10
Pros:

La ubicación y el servicio zona tranquila

Cons:

Todo me pareció bien

2026-02-12 via Nuitee
L
Lia Isabela solo_traveller mx
3
Not so good
Pros:

The location close to the beach

Cons:

Was lots of noise, doors barking, people slapping doors at night and didnt respect tye resting hours, there wasnt silence, the bathroom smelled bad, towells were old and they didnt put any water bottels in the room, like it said in the resevatio, also not even a lamp in the room, terrible lighting

2026-02-11 via Nuitee
A
Arzaluz Alva solo_traveller mx
7
Pros:

La ubicación es buena y tiene aire acondicionado, lo cual sirve muchísimo

Cons:

Siendo sincera no es un lugar para personas exigentes, no es un hotel, al final es una casa. Durante mi estancia no tenía facilidades como toallas, papel higiénico. La habitación en la que me quedé tenía un pequeño problema con el baño en que de repente no funcionaba para bajar, no entendí nunca lo del agua caliente, porque a veces si me salía agua caliente y a veces no. El wifi funcionó más o menos bien, igual se iba mucho
Considero que le hace falta mantenimiento, pero al final por el precio lo vale

2026-02-11 via Nuitee
G
Gabdiel couple mx
10
Buen precio calidad
Pros:

La ubicación

Cons:

Un poco confuso llegar

2026-02-10 via Nuitee
R
Rafael couple mx
10
Pros:

la ubicación de la casa... limpieza y comodidad de las instalaciones

2026-01-29 via Nuitee