Family Hotel - Shiva Palace Hotel

Hotels
3.3 (25 reviews)
Near tulshi chowk , Leela yatri bhawan , Haridwār , IN

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Facilities

Pets allowed
Non-smoking throughout

Review Highlights

Pros:
Caring parson
Cons:
Room is too dirty
No water available for drinking
Bad bathroom conditions
Damage from inside door lock

Categories

Cleanliness
1.76
Room is too dirty and smelling; water leakage from the roof.
Service
5.23
Caring person.
Location
5.27
Standard quality for this hotel tier.
Room Quality
1.72
Room is too dirty and smelling; door lock damage.
Amenities
5.25
No water available for drinking; standard quality for this hotel tier.
Value for Money
2.71
Standard quality for this hotel tier.
Food and Beverage
2.76
Standard quality for this hotel tier.
Overall Experience
1.73
Hotel conditions do not meet family needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:44

Property Description

Convenient Location
Situated just a short distance from Haridwar Railway Station and Har Ki Pauri, Family Hotel - Shiva Palace Hotel offers easy access to the city's key attractions.

Comfortable Rooms
Each room at the hotel is equipped with a wardrobe, flat-screen TV, and a private bathroom, ensuring a comfortable stay for guests.

City Views
Guests can enjoy a city view from their rooms, adding a touch of serenity to their experience at Family Hotel - Shiva Palace Hotel.

To book your stay at Family Hotel - Shiva Palace Hotel and experience these wonderful amenities, make your reservation now!

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

3.3
Based on 25 reviews
Cleanliness: 1.76
Service: 5.23
Location: 5.27
Room Quality: 1.72
Amenities: 5.25
Value for Money: 2.71
Food and Beverage: 2.76
Overall Experience: 1.73
K
kuldeep • couple • in
1
2025-08-17 • via Nuitee
D
Deepak • solo_traveller • in
1
2025-07-11 • via Nuitee
• family_with_children • in
3
It's very bad for family because cleaning sefty and surity
Pros:

Caring parson

Cons:

Room is toooo dirty and smelling
In Bathroom water leakage from roof
Door lock damage from inside
No lights available in gallery
No water available for drinking he served to all customers water bottle who's filled from supply pipe line

2025-07-02 • via Nuitee
K
Kumar • family with young children • in
1
Bad
Pros:

Nothing

Cons:

Everything

2025-06-16 • via Nuitee
K
Kumar • solo traveller • in
6
Pleasant
2025-06-13 • via Nuitee
A
Anonymous • group • in
1
Bad
2025-06-05 • via Nuitee
V
Vigneshwaran • with friends • in
1
Bad
Pros:

Very worst 😞

2025-05-29 • via Nuitee
M
Manish • family with young children • in
5
Passable
2025-05-12 • via Nuitee
S
Shivam • young couple • in
6
Pleasant
2025-05-09 • via Nuitee
G
Gaur • young couple • in
3
Poor
Pros:

Distance is too far from hotel to har ki pauri. And street is really congested.

2025-04-28 • via Nuitee
K
Kapoor • family with young children • in
1
Bad
Pros:

Rooms and bathroome were very dirty.no proper water in toilet flush.
Ac not working.
Bed sheet was not changed using same bedsheet.
No towels.
No soap
No drinking water bottle in room.

Cons:

Location was good

2025-04-21 • via Nuitee
R
Raghawendra • family with young children • in
4
Disappointing
Pros:

Location was good

Cons:

Cleanliness was very bad.

2025-04-16 • via Nuitee
S
Sonu • young couple • in
1
Bad
Pros:

Rent is okay but facility or staff behaviour is not good .
Hotel food is vey costly and no taste.
Very bad hotel

2025-04-14 • via Nuitee
S
Sandip • family with young children • in
2
Very poor
2025-04-06 • via Nuitee
J
Jamuna • family with young children • in
5
Passable
2025-03-07 • via Nuitee
R
Rahul • review category business travellers • in
10
Exceptional
Pros:

Yes

2025-02-23 • via Nuitee
U
Utkarsh • group • in
3
NA
Pros:

NA

Cons:

NA

2025-02-16 • via Nuitee
J
Ji • young couple • in
2
Behaviour of all the staff members and manager is not good, and had bad eyesight related to female p
Pros:

Nothing

Cons:

Behaviour of Staff and manager

2025-02-13 • via Nuitee
D
Dharmendra • review category business travellers • in
1
Staff behaviour is not good
Pros:

I like only Room area that's all

Cons:

Behaviour of the Workers and staff also manager, Hotel charges extra pay on the actual amount after your payment, like food tax , service tax and Tip to workers.
Totally disgusting Experience regards to the Staff and manager

2025-02-12 • via Nuitee
D
Dharmendra • review category business travellers • in
6
All good but Hotes need to change your Blanket and Bedsheet
Pros:

Location and price

Cons:

Cleanliness,

2025-01-20 • via Nuitee