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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Table tennis
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Happy hour
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Stand-up comedy
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Television in common areas
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Express check-in
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Billiards or pool table
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Free wired internet
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Free bus station shuttle
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Outdoor Swimming Pool and Activities
Hotel Hotu Matua by EI features an enticing outdoor swimming pool where guests can relax and unwind. Take advantage of activities such as billiards, table tennis, bike hire, and car hire for an enjoyable stay.
Comfortable Accommodation
Each room at Hotel Hotu Matua by EI is carefully designed for comfort, featuring amenities such as free WiFi, private bathrooms with free toiletries, and picturesque pool views. Enjoy a restful night's sleep with quality bed linen and towels provided.
Convenience and Services
Guests can enjoy the convenience of free private parking, a garden, a shared lounge, and a terrace at the hotel. Additionally, benefit from services like a concierge service, free shuttle service, and tour organising for a hassle-free experience.
Book your stay at Hotel Hotu Matua by EI for an unforgettable experience in Hanga Roa.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
La amabilidad de la gente del hotel es muy buena.
Poca ventilación en las habitaciones.
Le petit déjeuner est le seul point positif : il est simple mais complet (salé, pâtisseries, fruits …), sous forme de buffet. Le café est cependant soluble alors que nous avons bu du bon café partout sur l’île, dommage !
Prix absolument honteux au vu des prestations. Les chambres sont très très anciennes, petites, abîmées et n’apparaissent pas propres au vu de l’ancienneté. Le pire : les murs et la porte sont comme du carton donc le repos est impossible, de jour comme de nuit. Si vous voulez faire une sieste : impossible car vous entendrez les gens marcher et parler comme s’ils étaient dans votre chambre. Et pareil après 7h du matin. Nous revenons épuisés. Les ventilateurs en chambre sont dans un état déplorable, honteux. Il faut voir les chambres pour se rendre compte, mais le prix est absolument honteux au vu des chambres. Nous avons été avant dans un lodge de l’île au même prix (2€ moins cher) et la prestation était digne de grands endroits, c’est pour cela que nous pouvons dire que le rapport qualité/ prix est honteux (même pour une île isolée). Cet hôtel mérite une grande rénovation (seule l’entrée et le hall sont sympas).
Cet hôtel a un prix bien trop excessif (nous avons payé environ 120€ la nuit) en comparaison à son état. C’est vraiment une honte ! Notre seul regret sur l’île !
Nous regrettons d’avoir suivi les commentaires qui étaient bons au moment de la réservation (septembre 25). Vraiment; allez ailleurs que dans cet hôtel à moins d’avoir un prix en dessous de 80€ (ne vaut pas +!).
El personal muy atentos y simpáticos
Distancia hacia el centro y comercio
El desayuno
Un poco alejado del pueblo,
Personal muy amable.
Solo mejoraría el mantenimiento en el baño de la habitación (piso defectuoso)
está lejos de la playa muy lejos, no nos presentamos al hotel ya que les solicitamos que nos recogieran en el centro no en el aeropuerto y nos dijeron que no, no nos gustó la atención
El desayuno muy bueno, la amabilidad del personal y muy bonito el lugar
Nada, todo bien
The front desk especially Karen was super helpful and gave us even the history of the hotel
attended to our questions
gave us tips how to
go around town
Perhaps put a shelf in the Bathroom under the towel rack where we can put our toiletries?
Friendly staff and warm welcome. Nice breakfast selection. Comfortable bed.
We loved location, a little walk into town, so we got our steps up. But also quiet enough because you aren’t in the central area
Room large and comfortable bed. Great shower pressure
Organised our tours well
Breakfast was only okay for vegetarians - not very nutritious for the start to the day.
El desayuno 10 de 10. El personal amable, la habitación amplia, los lugares comunes, piscina, comedor, lindos!
Personal amable pero se paga al check in y no al irse como en todos los hoteles eso no me gustó
Cucarachas en las habitaciones incluso en las camas
Las habitaciones lindas limpias, el desayuno rico, la piscina le faltaba un poquito de limpieza pero el tálamo está bien
No hay transporte de noche para allá y no hay restaurante para poder cenar o almorzar allá y los sitios de comida quedan lejos
Nice garden and small pool area ....quiet location. Staff are very helpful. Free airport pick up and drop off.
15 minute walk from town and shops/restaurants. Room was very basic with only a small standing fan (no a/c).
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