Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Dirty bathrooms
Poor breakfast
Limited parking security

Categories

Cleanliness
6.3
The bathrooms were terrible and poorly renovated, leading to flooding.
Service
8.8
Friendly staff and helpful service, although some solutions offered were not satisfactory.
Location
9.3
The hotel is conveniently located near V&A waterfront.
Room Quality
7.3
Spacious rooms but outdated bathrooms with issues.
Amenities
8.8
While the hotel has attempted renovations, some amenities are still lacking.
Value for Money
8.3
Some positive aspects but overall fails to meet expectations compared to advertising.
Food and Beverage
5.8
The breakfast was described as the worst with poor food quality.
Overall Experience
7.8
Mixed experiences led to a generally satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:02

Property Description

Central Location in Cape Town
Experience the heart of Cape Town at The Capetonian, where convenience meets luxury. Our air-conditioned rooms with free WiFi and private parking ensure a comfortable stay.

Top-Notch Facilities
Enjoy access to a fitness centre, shared lounge, terrace, and an on-site restaurant. Relax and unwind in style during your stay with us.

Multilingual Staff and Local Expertise
Our reception speaks Afrikaans, English, Xhosa, and Zulu to cater to your needs. Let us assist you with insider tips and information about the area for a memorable experience.

Ready to immerse yourself in the vibrant culture of Cape Town? Book your stay at The Capetonian now for an unforgettable getaway.

Important information:

Please note, the property is currently undergoing refurbishment. During this period, guests may experience some noise or light disturbances between 08h00 and 17h00.

Please note that construction work is taking place nearby from 01/06/2025 to 31/08/2025 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ZAR 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2872 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 5.8
Overall Experience: 7.8
E
Evans solo_traveller za
10
Pros:

Please get a pool

Cons:

I dont want the table mountian when I book because I got it three times in a row

2026-06-19 via Nuitee
X
Xoliswa solo_traveller za
9
Security
Pros:

Courtesy and warm welcoming

Cons:

Nice room
Nice brea

2026-06-19 via Nuitee
F
Fahiema couple za
10
2026-06-19 via Nuitee
R
Riyaz Mohamed solo_traveller lk
9
Happy to have got the opportunity to stay in hotel which meet the requirement of a Muslim traveler
Pros:

Food being halal
having a mail masseur
Having halal certified burger king next door
But the Gym not adequately equipped

Cons:

Gym

2026-06-19 via Nuitee
M
Masibi couple za
9
2026-06-19 via Nuitee
C
Christopher solo_traveller gb
9
Decent hotel and great value for money
Pros:

Great location. Huge rooms. Friendly staff

Cons:

Breakfast was passable, good pastries etc but poor cooked breakfast
Tired rooms, but hotel undergoing an upgrade so likely will be much better in the future

2026-06-19 via Nuitee
G
Ghoosain solo_traveller za
6
2026-06-18 via Nuitee
K
Kgotso/ Botshelo solo_traveller za
7
2026-06-17 via Nuitee
C
Chandre Lee couple za
3
2026-06-17 via Nuitee
A
akbar couple in
10
Beautiful place and a great location and nice full breakfast
Pros:

Excellent ambience

Cons:

All good ..

2026-06-17 via Nuitee
E
Ernest solo_traveller za
7
Excellent
Pros:

Good value for money.

2026-06-17 via Nuitee
M
Muhammad couple in
9
Pros:

Great service

Cons:

Too much noise in the rooms. Need to be more sound proof

2026-06-16 via Nuitee
Y
Yaseen solo_traveller za
7
2026-06-16 via Nuitee
J
jamshed couple uz
9
2026-06-16 via Nuitee
R
Rehana ALLY family_with_children za
10
Pros:

Service, staff assistance and hotel stay

Cons:

Everything was great, nothing to complain

2026-06-16 via Nuitee
S
Stegmann family_with_children za
6
It was a really nice, relaxing stay but could’ve definitely been much better and more comfortable.
Pros:

I really liked the setup of the room. The bed was nice and comfy. I really liked that there was a desk in the room. The hotel is close to everything.

The room service was exceptional and the portions was definitely worth it. Would order it everyday. The breakfast is still our favorite part and will always go back for that.

The staff is very friendly and helpful.

Cons:

I didn’t like the shower. It was a shower over a bath and the bath was so slippery I slipped a few times and could’ve gotten seriously hurt. The bath is curved at the bottom and not flat so you have no balance. Should seriously make all the rooms a walk in or just a flat shower.

What I also didn’t like was that the fridge was unplugged. Coming to a hotel the guest should not check if everything is on and working plus there were 3 appliances but only 2 plug outlets. As a result my breastmilk and baby food we had stored had gone off which was very upsetting and heartbroken.

2026-06-16 via Nuitee
H
Hassan solo_traveller za
8
2026-06-15 via Nuitee
S
Susan solo_traveller au
9
Pros:

Nice little gym. Good location. Helpful staff & nice restaurant.

Cons:

The spa was closed

2026-06-14 via Nuitee
M
Masindi couple za
10
2026-06-14 via Nuitee
O
OTA couple jp
10
お勧めできるホテルです
Pros:

スタッフの方が皆さん親切で感じがよく、安心して滞在ができました。持参したパックご飯をレンジで温めてくださったり、最終日の早朝出発の際には、朝食ボックスを提案してくださるなど、とても助かりました。朝食は種類が豊富で、どれもとてもおいしかったです。お部屋は少し古い感じはしましたが、広く、綺麗に清掃されており、気持ちよく滞在ができました。
ケープタウンに来ることがあれば、また泊まりたいと思います。

Cons:

特にありません。

2026-06-13 via Nuitee