Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Dirty bathrooms
Poor breakfast
Limited parking security

Categories

Cleanliness
6.3
The bathrooms were terrible and poorly renovated, leading to flooding.
Service
8.8
Friendly staff and helpful service, although some solutions offered were not satisfactory.
Location
9.3
The hotel is conveniently located near V&A waterfront.
Room Quality
7.3
Spacious rooms but outdated bathrooms with issues.
Amenities
8.8
While the hotel has attempted renovations, some amenities are still lacking.
Value for Money
8.3
Some positive aspects but overall fails to meet expectations compared to advertising.
Food and Beverage
5.8
The breakfast was described as the worst with poor food quality.
Overall Experience
7.8
Mixed experiences led to a generally satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:02

Property Description

Central Location in Cape Town
Experience the heart of Cape Town at The Capetonian, where convenience meets luxury. Our air-conditioned rooms with free WiFi and private parking ensure a comfortable stay.

Top-Notch Facilities
Enjoy access to a fitness centre, shared lounge, terrace, and an on-site restaurant. Relax and unwind in style during your stay with us.

Multilingual Staff and Local Expertise
Our reception speaks Afrikaans, English, Xhosa, and Zulu to cater to your needs. Let us assist you with insider tips and information about the area for a memorable experience.

Ready to immerse yourself in the vibrant culture of Cape Town? Book your stay at The Capetonian now for an unforgettable getaway.

Important information:

Please note, the property is currently undergoing refurbishment. During this period, guests may experience some noise or light disturbances between 08h00 and 17h00.

Please note that construction work is taking place nearby from 01/06/2025 to 31/08/2025 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ZAR 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2806 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 5.8
Overall Experience: 7.8
M
Mongezi Buntu Moses • solo_traveller • za
10
2026-05-30 • via Nuitee
M
Mzimela • solo_traveller • za
10
Nice and lovely stay
Pros:

Wow what a nice place with all helpfully stuff from. The receptionist security all they help with smile and they take care of u till end of yr stay will came back December time all the way from DURBAN

Cons:

Nothing at all

2026-05-30 • via Nuitee
K
Karym • solo_traveller • fr
9
2026-05-29 • via Nuitee
J
Justus Randy • extended_group • ug
8
It was a great experience
Pros:

Rooms were clean and spacious

Cons:

Its a busy hotel

2026-05-29 • via Nuitee
E
Eliza • couple • br
10
Muito boa fora o cheio da fritura
Pros:

Quarto confortavel

Cons:

Cheiro de fritura na hora do cafe da manhã

2026-05-29 • via Nuitee
S
sylvie • solo_traveller • za
8
Pros:

Cleanliness

2026-05-28 • via Nuitee
A
Ashiq • solo_traveller • za
8
2026-05-28 • via Nuitee
V
vusi • solo_traveller • za
8
Cons:

Please improve on alignment of plugs used for chargers
I could not charge my running watch because of issues with the plugs

2026-05-28 • via Nuitee
S
Safura • solo_traveller • za
10
2026-05-28 • via Nuitee
D
Debbie • solo_traveller • za
9
2026-05-28 • via Nuitee
N
Nkosana • solo_traveller • za
8
Pros:

Thy must renovate 6 floor and it must look modern like floor 5

Cons:

Bed 🛌 its too old room 606

2026-05-27 • via Nuitee
M
Matumelo • solo_traveller • za
8
Pros:

The venue is close to everything that's what I liked the most about it

Cons:

Breakfast wasn't so good

2026-05-27 • via Nuitee
M
Mavhungu • couple • za
10
Excellent
Pros:

The hotel went out of their way to arrange an early breakfast on sunday morning for the runner which was not expected

Cons:

Nothing

2026-05-27 • via Nuitee
T
Trinisha • solo_traveller • za
8
Pros:

The area is safe, the staff were amazing

2026-05-27 • via Nuitee
G
Geraldo • solo_traveller • gh
7
Pros:

The room was vrry clean.

Cons:

The bath was too tall and there were no hand shower and hand tissue

2026-05-26 • via Nuitee
D
Desmond • extended_group • us
7
Okay stay for the location and price.
Pros:

The location was excellent, and the room was good size.

Cons:

To have the AC working, and when requested for 2 twin beds, to have them separated, instead of pushed together to form a queen.

2026-05-26 • via Nuitee
L
Lizo • couple • za
4
Pros:

Nothing.

Cons:

The room I was allocated.

2026-05-26 • via Nuitee
R
Roberto • couple • br
8
Bom custo benefício para quem não quer gastar muito e tem foco em localização e apenas descansar no hotel.
Pros:

A localização é boa, perto do WA de Uber e de outros locais. O Hotel é mais antigo, mas o custo benefício vale a pena no geral. As camas são confortáveis e o atendimento nos foi muito útil e solícito. Nota 100% aos funcionários. O quarto deveria ser duas camas solteiros e não uma de casal. Pedi para corrigirem e a camareira em 10 minutos resolveu. Pedimos mais adiante para trocar de quarto (sem banheira no chuveiro) e novamente o gerente e funcionários se empenharam e fizeram isso por nós, inclusive remanejando as malas em nossa ausência. Então para quem não quer gastar e procura mais um lugar bem localizado para dormir, vale a pena.

Cons:

O Hotel é mais antigo, então não espere quartos ou recepção luxuosos, o que a minha visão foi compatível com o preço cobrado. Para mim a frustração maior foi o café da manhã. Apesar de ter opções e funcionários prestativos e fazendo coisas a pedido, há forte cheiro de gordura das comidas sendo preparadas. Em resumo o ambiente do café da manhã não é agradável e acabei mal usando. Apenas tomava um café preto e evitava ficar muito tempo no salão.

2026-05-26 • via Nuitee
• solo_traveller • za
9
2026-05-25 • via Nuitee
L
Lorraine • solo_traveller • za
7
Pros:

Everything was good and clean.

2026-05-25 • via Nuitee