Taj City Centre New Town, Kolkata

Hotels
•
The Indian Hotels Co Ltd
9 (1870 reviews)
City Center Two Action Area 2 D. Plot No. 11/5 New Town, Rajarhat , Kolkata , in

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues under the bed
Food service inconsistencies

Categories

Cleanliness
8.46
Some comments suggested the rooms could have been cleaner, especially under the bed.
Service
9.43
The staff received high praise for their hospitality and willingness to help.
Location
9.47
Multiple reviews highlighted the great location, especially in relation to the airport.
Room Quality
8.92
Rooms are spacious and comfortable, though some mentioned cleanliness issues.
Amenities
8.95
Amenities were generally well-received, but there were comments on the expensive laundry services.
Value for Money
8.91
Guests found it a good value compared to Marriott Hotels, though some amenities felt lacking.
Food and Beverage
8.46
Food and service were generally good, although there were some concerns about food service during busy times.
Overall Experience
9.43
Guests expressed overall satisfaction, considering it one of their best stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:44

Property Description

Luxurious Accommodations
Experience the epitome of grandeur at Taj City Centre New Town, Kolkata, where 137 rooms and 10 suites await to offer you a dreamy escapade. From Jacuzzi rooms to majestic hallways, each space is designed to provide a unique and awe-inspiring visual guest experience.

Award-Winning Dining
Indulge your palate at our iconic restaurants and bars, offering a multitude of delectable delights that are sure to tantalize your taste buds. With cuisines from across the world and ambiances ranging from breezy outdoors to lively indoors, a culinary journey awaits you at our property.

Holistic Spa Experiences
Unwind and rejuvenate at our signature Jiva Spa, known for its pampering therapies that cater to your senses and pave the way for holistic rejuvenation. Let us spoil you with a plethora of spa indulgences, ensuring a truly relaxing stay.

Book now for a luxurious stay amidst the urban hospitality of Taj City Centre New Town, Kolkata.

Important information:

The below items are completely prohibited at the property:
- Weapons
- Hookah/shisha
- Poker chips
- Speakers
- Vapes

Please note that Wykiki Restaurant is currently closed due to renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1870 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
L
Luís • solo_traveller • ae
9
2026-07-25 • via Nuitee
S
Savita • solo_traveller • in
10
2026-07-25 • via Nuitee
M
Madhurima • couple • gb
9
Very nice ambience
Pros:

The decor is amazing

Cons:

Food could have improvements

2026-07-25 • via Nuitee
S
Sumanta • solo_traveller • us
10
A well-maintained property with good facilities and helpful staff.
Pros:

I had a very comfortable stay. The room was spacious, clean, and well maintained, and all the facilities and amenities were in good condition. The location was convenient, and the entire property was kept neat and tidy.

The staff were polite, helpful, and attentive throughout the stay. The gym was well equipped, clean, and properly managed by the staff.

Overall, it was a pleasant and comfortable experience.

Cons:

None

2026-07-24 • via Nuitee
R
Ravi • family_with_children • in
10
2026-07-21 • via Nuitee
P
Pawan • family_with_children • in
10
2026-07-20 • via Nuitee
S
sandhya • solo_traveller • in
9
Pros:

Staff behavior, interior, food

Cons:

Zacuzzi water didn't heat up after 30 mins of heating

2026-07-19 • via Nuitee
A
Armaan • solo_traveller • bd
10
Exceptional
Pros:

Friendly staff, courteous, great selection of breakfast.

Cons:

A complementary plate of 1 orange 1 apple (didn’t look/taste fresh I'm afraid), it is so unnecessary compared to the other top level experience You're getting there.

2026-07-17 • via Nuitee
A
Ariktaa • couple • in
10
2026-07-14 • via Nuitee
A
Ankit • solo_traveller • in
9
Pros:

The overall ambience and friendly staff.

Cons:

No leg press machine in the gym.

2026-07-14 • via Nuitee
R
RAYANE • solo_traveller • fr
8
2026-07-13 • via Nuitee
T
Tivania • solo_traveller • za
8
2026-07-11 • via Nuitee
N
Ninorta • extended_group • de
10
2026-07-10 • via Nuitee
N
Ninorta • extended_group • de
10
2026-07-10 • via Nuitee
S
SAMIR • couple • ae
8
2026-07-10 • via Nuitee
R
ROHIT • family_with_children • in
7
Pros:

Breakfast was ok.. suggest if it has Morr variety of food along with traditional local food items

2026-07-09 • via Nuitee
T
Tarun • solo_traveller • in
10
Pros:

NA

Cons:

View from Room

2026-07-06 • via Nuitee
A
Anil • solo_traveller • in
10
2026-07-05 • via Nuitee
S
Sandeep • solo_traveller • in
10
2026-07-05 • via Nuitee
H
hemant • family_with_children • in
1
Don't stay
Pros:

Nothing

Cons:

They shifted us to a substandard hotel due to plumbing issues

The hotel was pathetic

2026-07-05 • via Nuitee