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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Pool with view
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Toilet with grab rails
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Public transport tickets
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Baby safety gates
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Lower bathroom sink
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Higher level toilet
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Infinity pool
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Emergency cord in bathroom
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Fruits
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Shallow end
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Fence around pool
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Pool cover
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Strollers
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Visual aids: Braille
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Auditory guidance
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Amenities:
Experience luxury at its finest with an outdoor swimming pool, fitness center, and a restaurant and bar all at your disposal during your stay.
Modern Comforts:
Unwind in elegantly designed rooms equipped with air conditioning, flat-screen TVs, and private bathrooms with free toiletries, ensuring a comfortable stay.
Convenient Location:
Situated in Da Nang, Crystal hotel by Ha My is just a short distance from the stunning My Khe Beach and Bac My An Beach, offering the perfect getaway for beach lovers.
To book your stay at Crystal hotel by Ha My and indulge in a luxurious experience, make your reservation now!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Цена
Каждое утро с 9 до 11 слышно, как кричат об уборке. Бассейн хороший, но вида на город, как на фото, нет - там стоит ограждение, и оно всё замылено.
Муравьи есть, но это не страшно - они тут везде, и по нашей просьбе их потравили.
Сам номер очень уставший. Постельное бельё застиранное.
The hotel is acceptable for the price, so if you're looking for basic accommodation in Da Nang and don't have high expectations, it might do the job. However, the biggest problem with this place is not necessarily the hotel itself, but the cleaning staff, whose behavior seriously affects the overall experience.
The biggest issue is the complete lack of respect for guests' privacy and sleep. There is no "Do Not Disturb" sign available to hang on your door, so the cleaning ladies seem to consider knocking on your door early in the morning perfectly acceptable. And they don't just knock once. One day, they knocked on our door FOUR TIMES, starting at 8 a.m., with approximately 45 minutes between each attempt. We explicitly told them to come back later and stop knocking, but they simply continued disturbing us anyway. At that point, we asked to speak to the manager. Unfortunately, there was no manager in sight. Apparently, when a guest has a legitimate complaint, nobody is available to take responsibility.
The noise is another major issue. You can hear the cleaning staff shouting and talking loudly in the corridors, even early in the morning. When they are not making noise, you might find them relaxing on the beds in empty neighboring rooms, watching videos on their phones, as if they were hanging out in their own living room rather than working in a hotel where paying guests are trying to enjoy some peace and quiet.
Their attitude doesn't help either. They are generally unfriendly and don't seem particularly concerned about the comfort of the guests. They bring their cleaning carts into the elevators, showing little consideration for guests, and apparently use the couches on the top floor as their personal resting area, where they can even be found sleeping. This is especially ironic considering that the same floor supposedly has a gym.
And speaking of the gym, calling it a gym is already being generous.
The pool
Room was dirty, shower wasn‘t cleaned in weeks, they wanted that we pay cash and didn’t have change and kept our money, didn’t know where the public bus leaves, didnt have fresh towels, room was smelly too
Zentral
Lift,Gang stark verschmutz. Zimmer Fenster schwarz zugeklebt stark sanierungsbedürftig.
Good to go
None
Except location everything was bad.
Staff behavior and lack of knowledge, bad conditions of Hotel and no cleanliness.
The location is good , the price is good, we didn't order the breakfast.
I didn't like the power socket didn't work .
The staff and location
The building is really old and not that well maintained
Good location, beach is 10 min walk, nice atmosphere around, a lot of shops, cafes and restaurants
The hotel is definitely needs renovation. Infrastructure is very old
За эти деньги вы можете найти в Дананге варианты получше.
У бассейна на крыше всего 4 старых лежака и никакой защиты от солнца (хотя бы зонтиков). В номере на двоих всего два полотенца! Шторки в ванной нет, вся вода льется на унитаз и на пол. Нет замка на двери в ванную!
Всего два лифта, на одном постоянно ездят горничные с тележкой, второй можно стоять долго и не дождаться.
За оплату картой берут комиссию наличными (в чем тогда смысл оплаты картой, если все равно нужна наличка??)
Слабый вайфай в номере: работать не получалось, приходилось уходить в кофейню. У двери еще ловит, за столом у кровати еле-еле. У стола, где якобы можно работать, нет розетки.
Горничные стучатся уже в 9 (!) утра, не дают поспать даже в выходные. В итоге, приходилось их отпускать, тк хотелось просто поспать с утра. И они вообще (!) не говорят по-английски, даже «туалетная бумага» и «вода» не понимают!
Очень грязные окна, их, видимо, вообще не моют, все в подтеках и грязи.
we skipped breakfast and ate on the street, better food choice
price could have been lower :))
Room as described, with daily cleaning and free water bottle provided. Despite the location, it’s not noisy at night. Location is great, with restaurants and bars nearby, also a market around the corner.
N/a
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